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Date

Re: About Invitations

 

The site determines the name to use from the email address you enter.? If you just send to an email address, it will use that.? If you enter it as Joe Smith <email@ domain.com>? (without the space, needed here so you can see it all), it will use Joe Smith.

Duane
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GMF's Wiki: /g/GroupManagersForum/wiki
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About Invitations

 

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I know you can add a message when you send out an invitation but how do you substitute a member's name when the top portion says:
?
Hello [Name]
?
Thanks, Ilene


Re: Display Names Monitoring #codesofconduct

 

Yes but I was wondering if there is a way to get a notification pushed or emailed.
?

On Thu, Sep 13, 2018 at 10:55 Gerald Boutin <groupsio@...> wrote:

?You can check in?Admin / Activities

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Gerald

?

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--David


[excess quote trimmed by moderator]


Re: Display Names Monitoring #codesofconduct

Gerald Boutin
 

On Thu, Sep 13, 2018 at 09:13 AM, David C. Frier wrote:
Is there a way to monitor when members change their display names?

We have a member who tried to join with quite a nasty one.?

Then re-joined after I asked them to tone it down a bit.

I'd like to keep an eye on that

?You can check in?Admin / Activities

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Gerald


Display Names Monitoring #codesofconduct

 

Is there a way to monitor when members change their display names?

We have a member who tried to join with quite a nasty one.?

Then re-joined after I asked them to tone it down a bit.

I'd like to keep an eye on that


Re: Bouncing - what now?

 

A GMF message archive search on "too much email" turned up this thread:??/g/GroupManagersForum/topic/24553696

Hope this helps,
Bruce
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The system Help is your friend.??/static/help


Re: Files button inactive

 

My guess is that you aren't logged in. Login cookies expire after 30 days. See?/static/help#password?

Bruce
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The system Help is your friend.??/static/help


Re: Not receiving verification emails

 

I assume you checked the member's email delivery history to ensure the emails were sent successfully...
I have my own domain hosted at Name.com and email is screened at pobox.com (MX domain records direct mail to pobox servers).? What pobox doesn't toss out ends up at my gmail account.
I found pobox more reliable than mail forwarding by domain host.
Toby


Hashtagging your messages #hashtags

 

Hi,

Can I suggest that people hashtag their messages?

It makes retrieving old messages easier.
You can use search for #invitations, for example, with the pound sign (#).
Or click on # Hashtags in the menu. Then click on the tag and it will pull up the associated messages.
You can use more than one - #howto #split

Hashtags are useful tools for organizing information. It may also focus your mind when you are writing!

Perhaps it is just the librarian in me!

Frances
Toronto, Canada


Re: Bouncing - what now?

Jim Higgins
 

Received from B?¡èrbel Stephenson at 9/12/2018 04:28 PM UTC:

A member in a group I am a moderator is bouncing. The message reads "452 4.1.1 Too much mail from this address E2210". What does that mean? What is to be done? It is a charter.net address.

Barbara

It's a Charter problem... they don't care much about customer service so they do this sort of blocking arbitrarily. there are plenty of other places sending far more email to them, but they don't know Groups.io. Your subscriber should call Charter support and complain... and he/she should have a full copy of the message in hand when doing so. He will probably have to ask for the complaint to be "escalated" to higher level support before he stands a chance of getting it resolved. And when he gets someone who has a clue he needs to tell them that Groups.io is a groups site just like Yahoogroups and GoogleGroups and shouldn't be blocked.

Yeah, I know, subscribers throw up their hands when told this, but Charter (and others) don't listen to non-customers so there's not a lot of choice.

Jim H


Re: I'm the group owner - getting message that invitations have to be approved before being sent. Who needs to approve? #addmembers #groupowner #membership

Jim Higgins
 
Edited

Received from Toby Kraft at 9/12/2018 04:09 PM UTC:

Asked and answered here -> </g/GroupManagersForum/message/2975> and
</g/GroupManagersForum/message/11620>
and many other places.

Found with this query -> </g/GroupManagersForum/search?q=invitations+approval>

The questions about this probably would stop if the message that says approval is needed also contained an explanation of why approval is required.

Jim H


Re: Not receiving verification emails

 

OK, apparently Mimecast was screening them on my work domain, but I've fixed that now. So it's just my stupid vanity domain...I think I need to switch hosting providers.?

Oh well, at least I am not worried so much about new members running into this issue.?

-Max


Re: I'm the group owner - getting message that invitations have to be approved before being sent. Who needs to approve? #addmembers #groupowner #membership

Rob Bulnes
 

Thanks Toby.

Perhaps that could get added into an FAQ somewhere?


Bouncing - what now?

 

A member in a group I am a moderator is bouncing.? The message reads "452 4.1.1 Too much mail from this address E2210".? What does that mean?? What is to be done?? It is a charter.net address.

Barbara


Re: I'm the group owner - getting message that invitations have to be approved before being sent. Who needs to approve? #addmembers #groupowner #membership

David Griffin
 

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Thanks, the problem is with already subscribed members sending emails to the group from gmail addresses. It has been a problem since I created the group 6 months ago.?

Regards,

Dave Griffin

On 12/09/2018, at 09:21, Rob Bulnes <robertbulnes@...> wrote:

I have sent invitations out with no problem before, this is a new message today.


Re: I'm the group owner - getting message that invitations have to be approved before being sent. Who needs to approve? #addmembers #groupowner #membership

 
Edited


Not receiving verification emails

 

I've signed up two test accounts, one from my vanity domain and one from my work email, and both are "NC" because I cannot seem to get a confirmation email! I may try my .gov email address next! But has anyone had issues with verification emails? We just migrated over from YG, and I'm concerned that any new members from here on out may not be able to confirm their memberships. And I can't even manually confirm them as the owner!?

I did email support about it, but I know that this is a free service, and I may not hear back for a while. I'd like to make sure this doesn't cause any issue for new members going forward.

-Max H.


I'm the group owner - getting message that invitations have to be approved before being sent. Who needs to approve? #addmembers #groupowner #membership

Rob Bulnes
 

I have sent invitations out with no problem before, this is a new message today.


From gmail address requires approval each time? #moderation #messages

David Griffin
 

Hi, I have a small group which includes 2 gmail users. ?Each time either send and email to the group it comes to me for Approval. ?Both are listed as override, no approval needed. ?Can I fix this?
thanks,
Dave,


Re: Files button inactive

 

On Tue, Sep 11, 2018 at 11:12 PM, Marilyn McClain wrote:
I a totally disgusted with trying to get this issue solved. It has been months since I reported it. How do I reach the support for io groups, not this forum that does absolutely no good. I am moving my group back to Yahoo if I don't hear something in a week.
Our account worked when first transferred and then the 'Member' side button disappeared and the file button went inactive. Please fix this or we are gone!
I greatly doubt if any of the other members of this forum took all that kindly to what amounted to a misdirected rant. As Shal subsequently stated "Reported it where? If only to GMF then you're barking up the wrong tree. GMF is a user-to-user community."

"Please fix this?" In all probability the problem lies with with something that either you or your Group Owner or another group moderator has done; have you by any chance discussed it with them, and if not why not?

Both of the symptoms you mentioned may well be functions of Settings within your group; go to the Settings tab (a subset of Admin) and scroll down to Privacy - Member Directory; check what it is set to and change as necessary.

Then scroll down further to Features, and within that Files - Permissions; check what it is set to and change as required.

FWIW you mentioned "It has been months since I reported it". You only joined this group about 6 weeks ago and while your two previous posts were answered there was no feedback from you whatsoever. As Shal asked... Reported it where?

Please report back with what you found when checking the Settings suggested above.

Chris