On Tue, Sep 11, 2018 at 11:12 PM, Marilyn McClain wrote:
I a totally disgusted with trying to get this issue solved. It has been months since I reported it. How do I reach the support for io groups, not this forum that does absolutely no good. I am moving my group back to Yahoo if I don't hear something in a week.
Our account worked when first transferred and then the 'Member' side button disappeared and the file button went inactive. Please fix this or we are gone!
I greatly doubt if
any of the other members of this forum took all that kindly to what amounted to a misdirected rant. As Shal subsequently stated "
Reported it where? If only to GMF then you're barking up the wrong tree. GMF is a user-to-user community.""
Please fix this?" In all probability the problem lies with with something that either you or your Group Owner or another group moderator has done;
have you by any chance discussed it with them, and if not why not?
Both of the symptoms you mentioned may well be functions of
Settings within your group; go to the
Settings tab (a subset of
Admin) and scroll down to
Privacy -
Member Directory; check what it is set to and change as necessary.
Then scroll down further to
Features, and within that
Files -
Permissions; check what it is set to and change as required.
FWIW you mentioned "
It has been months since I reported it". You only joined this group about 6 weeks ago and while your two previous posts were answered there was no feedback from you whatsoever. As Shal asked...
Reported it where?
Please report back with what you found when checking the
Settings suggested above.
Chris