开云体育

On Thu, Aug 9, 2018 at 02:27 AM, <maureenthomasdesigns@...> wrote:

The second message appeared to have an attachment even though the second sender didn't include one.? A paperclip was next to the second message and there is a blank image in our photo section of "emailed photos" that is related to the second post.

Did this second person use Windows 10 Mail as their mail client? One annoying aspect of W10 Mail is that it embeds a small, 150-byte PNG file as an reply separator (horizontal rule), which subsequently proliferate in the Emailed Photos folder.

Briuce?
--
The system Help is your friend.??/static/help

Hi Shal,

Yesterday was Day 1 for this group (moved from Yahoo! Groups).? Two members attempted to use the paperclip icon to attach a photo to their post while in the site, but they either weren't getting confirmation or they thought they successfully attached the photos that were subsequently missing from the message.? I confirmed that they were not trying to drag a photo directly into the text box.? Both were able to attach a photo via email using the paperclip.? Both are able to attach a photo today while sending a message from the website.? I can only figure that there was a temporary glitch in the program or that they perhaps weren't waiting long enough for the attachment to register.? I know that the file name should display when properly attached before hitting the "reply" button.

The other weird thing that happened was that a member replied to a message that another member had posted with a photo.? The second message appeared to have an attachment even though the second sender didn't include one.? A paperclip was next to the second message and there is a blank image in our photo section of "emailed photos" that is related to the second post.

I'm going to chalk these up to a temporary glitch in the program and/or the learning curve for members to become familiar with the new site.? I greatly appreciate that you took the time to try to troubleshoot.? Thanks!!!

Maureen?

John,

But as I ponder this I wonder if I should create a sub-group of the
main steering committee group or something.

In my PTA group I have a subgroup for the PTA board members. The primary group consists of all members of the PTA unit (those who provided their email address to be put on the list, that is). Since board members must be elected from the general membership this maps well to the primary and subgroup structure of Groups.io.

Since board subgroup members are perforce members of the primary group they get all the messages sent to the general membership. But I've configured the settings of the board subgroup so that general members cannot access its stored messages or other resources (and of course they do not receive its messages).

Shal


--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

Anita,

To get it to show up if you are using gmail.......
In incredimail. ....Tools, Accounts, Mail Accounts, Properties.
Under Servers....Incoming Mail Server..Under Username add Recent:
Example: Recent:DirtySally
Everthing else stays the same

I was given those instructions back when I still used POP and never did get it (or any other "trick") to cause Gmail to put my own messages (returned from Y!Groups or other list services) in my Inbox.

Also I put gmail in my yahoo mail to be forwarded there and then I see
all of my gmail letters I send.

Cheating (sending from one address and receiving in another) does work, as does posting from the list's web interface instead of by email. But to me such convolutions are more trouble than they're worth - simpler to avoid using Gmail with mailing lists (except Groups.io, which can sidestep that Gmail "feature").

Shal


--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

Gary,

When I am the OP on a message, Gmail doesn't show it in my message
thread until someone replies to it.

When I reply, via Gmail, to a message in an established thread, Gmail
shows my reply message (also in the Sent folder) as part of the
thread.

Understood.

I normally use Gmail with Conversation mode turned off, because I can't make heads or tails of things that way. So for me Gmail doesn't show me my own message in either case (new or reply), unless I check the "I always want copies of my own messages" box in my account. Then it shows each to me, once.

Hence my thought that perhaps you have done something to modify Gmail's default behavior, such as have a filter for group messages. But that was probably a mistake: being in conversation mode is likely the reason you
see your sent as well as returned messages. (And drafts too).

Seeing only replies is probably still related to the change in the subject
line: a reply as sent has the group marker in it, whereas a new topic does not - yet (until it returns from the group).

If that's not it I'm out of guesses.

Shal
--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

Frank,

No, it's strange. I've been active in this group for some six months
and have sent at least a hundred emails. ... But this week, some of my
emails hand up needing moderator approval. But some don't hang up. It
makes no sense.

There are a couple of possibilities I can think of:

First: a topic (or hashtag) may be set to require moderation. If you post to such a topic your message will require moderation even though yours normally do not.

Second: maybe you have two subscriptions, and the one requires moderation. Or maybe your group allows non-subscribers to post (and those are always moderated) and sometimes you posted with an address that isn't subscribed.

Have a look at the bottom of one of the messages that got hung up, see if the email address shown in the footer matches those of the messages that did not require approval.

If you can't readily find one of those messages (didn't keep them in your email) have a look in the group's Activity log. Click on the Message Activity tab, select "Moderated message" in the Actions list, and click the blue Search button. Read through the results looking for a message of yours that required approval, and see if the email address there gives you a clue.

Shal


--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

Since there's a Members/Bouncing category that shows all hard and soft bouncing members to owners and moderators of certain permissios, it's easy to set up a process where one of? your moderators/owners periodically selects a group or the entire Bouncing Members list and either

• sends them a common message using the activity button at the bottom of the page.
• attempts to clear the bounce using Activity/Send Bounce Probe

I really don't see what's so hard to do about that.
We keep a separate management group (not a subgroup) and use a calendar entry to tell the responsible person to perform the action.

--

Bob Bellizzi

Founder, Fuchs Friends??
Founder & Executive Director,?

--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

I’ve received this from one of the members of my group. I’ve done a search on this group for iCloud, but found nothing that seemed appropriate. So I reproduce the email below in the hope that someone can help:

”I suspect this may be one for whoever runs?, but can they sort out their bulk email settings. Pretty much every time I get a digest from the <redacted> group I have to unbounce my account because their bulk email settings are dodgy and iCloud bounces it.

If someone there is able to update their settings (or can forward to someone who is), here's the relevant support article



(It's relevant for other email services too, not just iCloud).”

thanks

Julian Thornhill

On Wed, Aug 8, 2018 at 01:22 PM, <OakhillAvianCenter@...> wrote:

I have a group that is "steering committee" with about 15 members
I've created another group that will be "general membership" that will likely include 100's or thousands of members.? I want the steering committee group to receive all general membership posts as well but not vice-versa.? I've already created the General Membership group today (no members yet) & thought I would just add the Steering Committee group as a member of that group - make sense?? But as I ponder this I wonder if I should create a sub-group of the main steering committee group or something.? Would appreciate any thoughts or suggestion for this newbie!!!!

One of the requirements of being a Subscriber of a subgroup is a subscription in the primary group. Assuming all people on your Steering Committee are also in the general membership, it would make more sense to make the committee group a subgroup of the "general membership" group.

I have a similar situation with our general membership group and our board of directors; and frankly, I've yet to encounter any real advantage to using subgroups. Both member and content management has been no more cumbersome by keeping the two entirely separate.

Hope this helps,
Bruce
?
--
The system Help is your friend.??/static/help

On Wed, Aug 8, 2018 at 06:36 PM, Patty Sliney wrote:

I understand why Mark added this feature into groups.io, but I think it's problematic.? My personal opinion, and I know this differs from many folks on this group, but I think the issues with this feature at least match if not out-weigh the benefits.? I would really like to see this feature as something optional the list owner/mods could select as a feature to turn for their respective groups.

I can see your point... sort of. However, what would you implement as an alternative? If Groups.io was just to stop sending out "resubscribe" emails then what benefit would accrue? The fact would remain that the member concerned would have been unsubscribed but not sent any notification of the fact. If the notification of "unsubscription" sent to Owners was to remain in place then while the Owner would know of what had happened they would have no easy means of contacting the person concerned because their email address would have been removed from the members list - obviously! Even if the email address was somehow retained, if a member's Mail Provider is shunting Groups.io traffic into a Spam Box then a Group Owner's email sent via Groups.io is going to suffer the same fate. OK; an email sent from the Owner's personal email address might get through, but obviously enough Owners might not want to use that route.

Even messages you send out about "best practice" (e.g. regular checking of spam traps) may equally get diverted into... the spam trap! In the end there is only so much that we can do as Owners and Moderators to help our members; if they refuse to cooperate then there is little more that we can do.

In an earlier thread on this subject I suggested setting members to "no email" rather than unsubscribing them, but some groups do not allow no email so that didn't suit them. That said I still think a "no email" member is better than no member at all.

To repeat the question I posed earlier... what is your alternative to the present system?

Chris

On Wed, Aug 8, 2018 at 01:53 PM, Harvey Morgan wrote:

Think about an option in the group settings to notify the owner/moderators by email when someone is marked as a Bouncer, so we can investigate proactively, instead of having to remember to check the membership list from time to time.?

I agree something like that would be kinda helpful at times.

I think the logic behind NOT doing that is that a bouncing email address is a user account issue, not a group issue; and that information is stored in a separate database. Picture the scenario of one person who is subscribed to 50 groups, experiences a bounced message, and suddenly 50 group owners are sending him bounce probes to remedy a situation that occurred with only one message delivery.
?
Regards,
Bruce
--
The system Help is your friend.??/static/help

Harvey,

Here's the page I was quoting from:

That information is obsolete. Do not rely on the zendesk pages, instead refer to the official help pages (linked at top and bottom of every group page).
/static/help

Shal


--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

On Wed, Aug 8, 2018 at 01:24 PM, <davidlibiez@...> wrote:

I hunted for this answer but couldn't find it -- can I request that only my Yahoo photos and message archive be transferred from Yahoo, and not the member list (files are empty)?

Yes. You should find a checkbox for each such area on the group transfer page. Uncheck the boxes next to those areas that you don't need the agent to transfer.

Be advised that if any of the members are subscribed under a different email address than the one they used on Yahoo, this transferred content will no longer be associated with them.
?
Regards,
Bruce
--
The system Help is your friend.??/static/help

But, to add to Doug's reply, the downside to this feature is, that auto resub email your unsubbed list members get is now going to be directed to their Spam/Junk folder, as that's what either they or their ISP did to the previous email.? So, they may not even know they've received this resubscription auto email so they can instantly resubscribe :-(?

I understand why Mark added this feature into groups.io, but I think it's problematic.? My personal opinion, and I know this differs from many folks on this group, but I think the issues with this feature at least match if not out-weigh the benefits.? I would really like to see this feature as something optional the list owner/mods could select as a feature to turn for their respective groups.? What I have had to do for my groups is, is to perioidically send out a message reminding my list members to please check their Spam/Junk folder on a regular basis, and before just deleting all those emails, LOOK carefully for any groups.io emails, and mark them as "Not Spam", which will return them to the Inbox.? If a list member does not do that, and simply empties their Spam/Junk folder with groups.io emails in there, that tells their ISP to blacklist groups.io emails.? That's a bad thing.? And, a lot of work for list mods to explain to a list member why they've been unsubbed (because either they are not using good email practice in checking their Junk/Spam folder every day, and making sure all their good emails are restored to the inbox), or, their ISP will add groups.io emails to their Black Lists, thus blocking groups.io emails from even getting to certain folks.?

Just my opinion, and I don't think my opinion will sway Mark's decision on this, so I've accepted this as one of the less than desirable features of groups.io.? Not very many of those, but it's on my "Do Not Like" list for groups.io.

Patty Sliney

--
Patty S.

On Wed, Aug 8, 2018 at 11:18 AM, Harvey Morgan wrote:

From the page on bounces:

"Once a user is Bouncing, every 3 days we attempt to send an email to them, explaining that we are not sending group messages to them. The email has a link they can click to unbounce their account. If we receive no response after sending 4 of these bounce reports to them, we automatically unsubscribe them from all groups they are subscribed to."

Despite what it says in the Help, people are not unsubbed from their groups for bouncing emails. Instead, they are put in Bounced status and groups.io stops trying to contact them. See??

You can find bouncing and bounced members by opening the Members List. Pull down the blue Members menu and select "Bouncing." At that point you can select any members who are in Bouncing status and manually send them bounce probes.

Hope this helps,
Bruce?
--
The system Help is your friend.??/static/help