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Re: Not getting calendar reminders

 

Shawn,

I set them up in the app.


?I'm not sure what you mean by "the app". I assume you're talking about the calendar page of a Groups.io group. If you're talking about some other kind of calendar please be specific.?
?

It sends them sometimes.


?You mean that sometimes you receive the reminders in your email? See my prior message about checking your email delivery.
?

It did not post them to either of the affected groups.


?If the reminders do not appear in the Messages list of the group's web pages then they would not have been sent out by email either.? So that contradicts what you said about it sending them sometimes.

I think you'll need to be a lot more specific about what you tried, what you observed, and where you observed it before I'll be able to give you useful advice. A screen shot of the Reminders section of the event's edit page might be very informative. It ought to look something like this:



You might have more than one reminder for a given event, and would likely send one more than five minutes in advance, but that's just an example.

Shal


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Re: Creating calendar events #calendar #groupowner

 

On Tue, Jul 17, 2018 at 12:43 PM, Shawn Perry wrote:
Do I need to log in every month so reminders are sent out?
I was posting to the thread that smoky_stu started (unable to create a calendar event at all).

The answer to your question, though, is no...scheduled reminders should go out whether you're logged in or not.

Sorry that I didn't quote enough of the context.?

Regards,
Bruce?
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Re: Creating calendar events #calendar #groupowner

 

¿ªÔÆÌåÓý

Do I need to log in every month so reminders are sent out?

?

From: Bruce Bowman
Sent: Tuesday, July 17, 2018 10:14 AM
To: [email protected]
Subject: Re: [GMF] Creating calendar events #calendar #groupowner

?

I suspect that Shal is -- as usual -- on the right track.

Keep in mind that logins expire after 30 days, or whenever you delete your browser cookies.

Regards,
Bruce
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?

ED712B2422E044E5810F2565B7C17FAC.png

Re: Not getting calendar reminders

 

¿ªÔÆÌåÓý

I set them up in the app. It sends them sometimes. It did not post them to either of the affected groups.

?

From: Shal Farley
Sent: Tuesday, July 17, 2018 10:32 AM
To: GMF
Subject: Re: [GMF] Not getting calendar reminders

?

Shawn,

?

I have calendar reminders set up for some meetings in two different groups, and they appear to be sent unreliably.

?

?If you haven't already, double-check a few things?:

  • Did the reminders post to the group's Messages list?
  • Did your email service divert them to your Spam or other folder?
  • Did your email service reject them?

If the reminders didn't post to the group's page that's definitely a red flag. Either you haven't set up the reminders the way you think you have, or there's some kind of glitch.

?

Gmail doesn't too often goof on spam detection, but just in case if you don't see the Spam folder in the list on the left (below Inbox, Sent Mail and Drafts) then drop the More menu. Gmail has an option to have the link to the Spam folder always visible, but I think the default is to tuck it away under More.

?

Also with Gmail there's the tabbed Inbox. It is possible that the reminders were delivered to Social, Promotions, or one of the other configurable tabs.

?

For rejections go to the Subscription page in the groups in question. Click on the Email Delivery History tab there and see if the reminders are listed as recent bounces.

?

Where do I post a report about this?

?

Failing the above, [email protected]

?

Shal

?

?

?

?

?

?


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980E951E54244FE485A9C055A891BA83.png

Re: Not getting calendar reminders

 

Shawn,

I have calendar reminders set up for some meetings in two different groups, and they appear to be sent unreliably.

?If you haven't already, double-check a few things?:
  • Did the reminders post to the group's Messages list?
  • Did your email service divert them to your Spam or other folder?
  • Did your email service reject them?
If the reminders didn't post to the group's page that's definitely a red flag. Either you haven't set up the reminders the way you think you have, or there's some kind of glitch.

Gmail doesn't too often goof on spam detection, but just in case if you don't see the Spam folder in the list on the left (below Inbox, Sent Mail and Drafts) then drop the More menu. Gmail has an option to have the link to the Spam folder always visible, but I think the default is to tuck it away under More.

Also with Gmail there's the tabbed Inbox. It is possible that the reminders were delivered to Social, Promotions, or one of the other configurable tabs.

For rejections go to the Subscription page in the groups in question. Click on the Email Delivery History tab there and see if the reminders are listed as recent bounces.
?
Where do I post a report about this?

Failing the above, [email protected]

Shal







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Re: Creating calendar events #calendar #groupowner

 

I suspect that Shal is -- as usual -- on the right track.

Keep in mind that logins expire after 30 days, or whenever you delete your browser cookies.

Regards,
Bruce
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Not getting calendar reminders

 

I have calendar reminders set up for some meetings in two different groups, and they appear to be sent unreliably. Where do I post a report about this?
Re: Duplicate Email

[email protected]
 

¿ªÔÆÌåÓý

Thanks. I will check they footer in the messages today once they start coming into the group.
As far as forwarding mail to another email, I just checked that and I don't have that happening.
?
Ilene ?
?
?
?
?

-------Original Message-------
?
Date: 7/17/2018 1:03:41 AM
Subject: Re: [GMF] Duplicate Email
?
Ilene,
?
? > One of my IO groups is sending me duplicates of each email that is
? > sent to the group.
?
The footer at the bottom of each message will show you the subscribed
email address to which that message was sent. Next to the Unsubscribe link.
?
? > I know I am getting mail to both addresses because when I click on
? > reply, I see that it is coming in under each address.
?
That can fool you if you have an email address set up to forward
messages to another. Double-check that group's Members list for the two
addresses found in the message footer instead.
?
Shal
?
?
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?
?
Re: How to send a Member Notice . . .

[email protected]
 

¿ªÔÆÌåÓý

What about using the calendar to send the message out once a month??
?
?
?
?

-------Original Message-------
?
Date: 7/17/2018 7:14:07 AM
Subject: Re: [GMF] How to send a Member Notice . . .
?
On Tue, Jul 17, 2018 at 02:18 AM, Epicatt2 wrote:
How do I send a Member Notice to my group?
?
<snip>
That same message needs to be sent out to the group on the 15th of each month, but not necessarily as a 'Special Notice'.
Is it my imagination or does this query arise fairly regularly? Perhaps one solution would be to ask on beta for a second (or even third) "Member Notice" to be made available to Owners / Moderators, to be sent out on a fixed but selectable date every month.

It is not something we would seem to require on the Group I moderate, so I feel that any such suggestion should come from a Group Owner or Moderator who does see the need; apart from anything else having been involved in a small refinement of the proposed revamped "Topics" page I don't want to push my luck with Mark!

Chris
?
Re: How to send a Member Notice . . .

 

On Tue, Jul 17, 2018 at 02:18 AM, Epicatt2 wrote:
How do I send a Member Notice to my group?
?
<snip>
That same message needs to be sent out to the group on the 15th of each month, but not necessarily as a 'Special Notice'.
Is it my imagination or does this query arise fairly regularly? Perhaps one solution would be to ask on beta for a second (or even third) "Member Notice" to be made available to Owners / Moderators, to be sent out on a fixed but selectable date every month.

It is not something we would seem to require on the Group I moderate, so I feel that any such suggestion should come from a Group Owner or Moderator who does see the need; apart from anything else having been involved in a small refinement of the proposed revamped "Topics" page I don't want to push my luck with Mark!

Chris
Re: How to send a Member Notice . . .

 

Thanks Shal for your response, but I guess I was not specific enough about what I need to do.

Sorry to seem so dense about this but, what if the message is for my entire group instead of for only a few selected members? I looked and do see what you memtioned about choosing member(s) & using the dropdown menu for sending a message.

But the message in point is one of those which is already saved at Admin > Settings > Member Notices.

But from there the only options are, to edit it, to delete it, or to make it active so that it will go out to the group on the 1st of the month. There is no option for sending it at any other time of the month.

So all I can figure to do is to copy the Subject line and the message text into a blank email and send it to my group's Post Message email address, manually each month on the desired date. That is what I did yesterday and the message was posted to the group.

(And I could not figure out a way to use the Calendar for doing this, but I'll snoop around that some more.)

Regards,

Paul M.
CRL Owner
==
Re: bounced emails

 

Sandra,

Most of the problem emails are @triad.rr.com the others seem to be
@abusinessname
Just in case it wasn't you that reported this to support, apparently the problem with those particular email services is affecting many Groups.io users.


Mark is asking that users of those services complain to their service directly, he's been unable to reach those services himself.

Shal


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Re: Creating calendar events #calendar #groupowner

 

smoky_stu,

I created this group which for all intents and purposes makes me the
group owner,
Only when logged in using the same address you used when creating the group. If you've used more than one address at Groups.io, the system thinks that each is a different person.

...but it won't let me create an event in the calendar area, says I
don't have permissions to do that. What the heck is going on?
If you can see the calendar but cannot add an event, then I think you must be logged in as a member of the group, not its owner or a moderator. Or possibly you are not logged in at all, if the group's calendar is set to public view.

As a confirmation, can you see and use the Admin button in the left column? It should be under Subscription and above Messages.

Shal


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Re: Duplicate Email

 

Ilene,

One of my IO groups is sending me duplicates of each email that is
sent to the group.
The footer at the bottom of each message will show you the subscribed email address to which that message was sent. Next to the Unsubscribe link.
/g/GroupManagersForum/wiki/Footers

I know I am getting mail to both addresses because when I click on
reply, I see that it is coming in under each address.
That can fool you if you have an email address set up to forward messages to another. Double-check that group's Members list for the two addresses found in the message footer instead.

Shal


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Re: How to send a Member Notice . . .

 

Paul,

I see where I can edit it but don't see any way to send it other than
copying it into an email and posting it to the group.
Find the member(s) you want to send it to in your group's Members list and put a check in the box on their rows. Then select Send Message from the Actions menu at the bottom of the page.

That will open a message composition page. Beneath the composition box for the message body will be a drop-list for Notices. Select one from that list to fill in the message subject and body from one of your pre-written member notices. You can select from notices of type Note To Member, Pending Subscription, or Group Guidelines.

That same message needs to be sent out to the group on the 15th of
each month, but not necessarily as a 'Special Notice'.
The only way to schedule a message, other than the Group Guidelines, is to use a calendar event. See:
/g/GroupManagersForum/message/3749 and
/g/GroupManagersForum/message/4264

Shal


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Duplicate Email

[email protected]
 

¿ªÔÆÌåÓý

This is really baffling me.
One of my IO groups is sending me duplicates of each email that is sent to the group.
?
Now?my mail should come into the group using this email address I am writing from as that is what I am signed into the group using. But I am also getting mail sent to me to an alternate email address and I can't figure out why. It is only happening with this one group, not the other 4 IO groups I have.
?
I checked and re-checked the membership list and cannot find the other email address listed as a member.
?
I know I am getting mail to both addresses because when I click on reply, I see that it is coming in under each address.
?
Thanks for any help?I can get. Ilene ?
?
? ? ? ? ? ? ? ? ? ? ? ? ??? ? ? ?
?
Creating calendar events #calendar #groupowner

smoky_stu
 

I created this group which for all intents and purposes makes me the group owner, but it won't let me create an event in the calendar area, says I don't have permissions to do that. What the heck is going on?
Re: Groups.io site updates #changelog

 

OK, thanx, Shal.

I posted this on beta and Mark replied that no toggle was intended.

Cheers!

Paul M.
CRL Owner
==
How to send a Member Notice . . .

 

Help, please.? How do I send a Member Notice to my group?

I see where I can edit it but don't see any way to send it other than copying it into an email and posting it to the group.

That same message needs to be sent out to the group on the 15th of each month, but not necessarily as a 'Special Notice'.

What is the best way (or ways) to accomplish this?? Am I overlooking something?

Regards,

Paul M.
CRL Owner
==
Re: Feed

Donna Whitman
 

Wasn't really concerned about it being found. Just didn't want it unsearchable at all so the settings I have now are perfect ...those interested in the subject matter can find us based on the keywords but they will then have to join to see the messages.

Donna


On Mon, Jul 16, 2018 at 6:41 PM Frances <frances@...> wrote:
I see you solved your problem but since you were concerned about being found by potential members, perhaps you could beef up your group description with good keywords if it is listed in the directory of groups.

Frances

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