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Date

Re: Member reported an email as spam?

 

On Thu, Dec 17, 2020 at 11:22 PM, Dave B wrote:

So, is that the way this works?? If anyone marks a message as spam they automatically get unsubscribed?

I notice it says their ISP may have done this automatically without their knowledge¡­.and just like that, they are removed?

Is there a way of making sure that they are not unknowingly being removed?

Please see?/helpcenter/faq/1/group-member-faq/q-i-got-a-message-that-i

Frances
?
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GMF wiki for help.?Search box at the top of each page.

Check out the?new groups.io Help Center??Use your browser to search or download?the PDF.


Member reported an email as spam?

 

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Good Day!

?

I am new to Groups.io, and received a message that a member of one of my groups reported an email as spam:

>> This is to notify you that xxx@... has been unsubscribed from your group [email protected] because message <subject>was marked as spam. Note that this may have been done by their email service provider, not by the individual member personally. They've been given a link that lets them quickly resubscribe, in case this was an error.<<

So, is that the way this works?? If anyone marks a message as spam they automatically get unsubscribed?

I notice it says their ISP may have done this automatically without their knowledge¡­.and just like that, they are removed?

Is there a way of making sure that they are not unknowingly being removed?

Thanks for your help!

David

?

?


Re: How to modify my group Guidelines?

 

On Thu, Dec 17, 2020 at 09:19 PM, Frances wrote:
Go to Admin, Member Notices, Group Guidelines.?
Admin, Settings, Member Notices, Group Guidelines.

Frances
?
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GMF wiki for help.?Search box at the top of each page.

Check out the?new groups.io Help Center??Use your browser to search or download?the PDF.


Re: How to modify my group Guidelines?

 
Edited

On Thu, Dec 17, 2020 at 09:10 PM, Alex wrote:
At my new group I own at??I have my first draft of the group Guidelines.
I wrote it and it shows last edit two days ago?but am not sure how it got planted in there... whether I installed it, or one?of my assistant Moderators did.
?
Anyway, I wanted just now to edit it.
Went there and it doesn't implement me directly typing into the visible text.
So I clicked on the icon just about the text .... Guidelines ....
hoping that would flip me into an edit-and-save mode.
But that?took me to ?? (which may turn out to be an interesting feature of our site) offering to let me create a wiki document.
?
So I still don't see how to modify/edit the existing Guidelines document.
Go to Admin, Member Notices, Group Guidelines.?

Help page: ?/helpcenter/ownersmanual/1/managing-member-notices/group-guidelines-notice?single=true
?
All groups have a wiki section - if your basic group was started before??8/24/2020.

Frances
--
GMF wiki for help.?Search box at the top of each page.

Check out the?new groups.io Help Center??Use your browser to search or download?the PDF.


How to modify my group Guidelines?

 

At my new group I own at??I have my first draft of the group Guidelines.
I wrote it and it shows last edit two days ago?but am not sure how it got planted in there... whether I installed it, or one?of my assistant Moderators did.
?
Anyway, I wanted just now to edit it.
Went there and it doesn't implement me directly typing into the visible text.
So I clicked on the icon just about the text .... Guidelines ....
hoping that would flip me into an edit-and-save mode.
But that?took me to ?? (which may turn out to be an interesting feature of our site) offering to let me create a wiki document.
?
So I still don't see how to modify/edit the existing Guidelines document.
?
Any ideas?
?
Alex
--
{This message was sent with 100% recycled electrons}


Re: Determining active members (and removing the inactive)

 

On Thu, Dec 17, 2020 at 07:24 PM, James Proffer wrote:
You could sort the members by delivery method and send you message to 20 members at a time.
If you opt for that method, you could also set your Items Per Page preference to 50 or 100 to minimize the work, /account?page=prefs

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki


Re: Determining active members (and removing the inactive)

 

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On 12/17/20 5:32 PM, Terry Slattery wrote:
I'm co-manager of a group with over 1100 members. Many members (hundreds) have not specified email delivery and we suspect that many are not aware of their membership.

Is it possible to send a bulk query email to all members that have Delivery = "No Email"?

Another criteria would exclude anyone who has logged into the site recently (i.e. based on a login timestamp).

I'm aware of Bulk Remove for doing the removal - I just need a way to create the list of email addresses.

Thanks!
????-Terry


You could sort the members by delivery method and send you message to 20 members at a time.? There may be a better method that I do not know.


Determining active members (and removing the inactive)

 

I'm co-manager of a group with over 1100 members. Many members (hundreds) have not specified email delivery and we suspect that many are not aware of their membership.

Is it possible to send a bulk query email to all members that have Delivery = "No Email"?

Another criteria would exclude anyone who has logged into the site recently (i.e. based on a login timestamp).

I'm aware of Bulk Remove for doing the removal - I just need a way to create the list of email addresses.

Thanks!
-Terry


Re: New groups.io pricing structure

 

On Thu, Dec 17, 2020 at 04:15 PM, Peter Cook wrote:
He is specifically giving a discount on the enterprise plan to non-profits.
From the Pricing page:
"If you are legally recognized as a non-profit organization, we offer a 50% discount on our Enterprise plan. When upgrading your group, select the non-profit discount. Also, please contact us so we can verify your non-profit status."

Duane

--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki


Re: messages returned for attachments

 

On Dec 17, 2020, at 5:01 PM, Chris Jones via groups.io <chrisjones12@...> wrote:
Attachments can be (a) Allowed (b) Bounced (c) Stripped (d) Moderated. Your current problem suggests that your "problem group" is set to Bounce.
I changed it from bounced to stripped and that worked. I have POP accounts, no Mime. I can¡¯t find any settings that would produce attachments out of thin air.

Thank you for the article ¡ª I see the icons for encrypted but had no idea what they are. I¡¯ve been using mail for 20+ years but they do keep adding things.

Sharon


Re: New groups.io pricing structure

 

On Thu, Dec 17, 2020 at 04:39 PM, Russell Courtenay wrote:
Groups gives a break for ¡®large nonprofits¡¯
Mark did not use the term "large non-profits." He is specifically giving a discount on the enterprise plan to non-profits. (I assume he means 501(c)(3) or 501(c)(4), but that's not clear.)

Pete


Re: messages returned for attachments

 

On Thu, Dec 17, 2020 at 04:49 PM, Sharon Villines wrote:
...why isn¡¯t it happening with all my groups?
You answered that yourself...

On Thu, Dec 17, 2020 at 03:33 PM, Sharon Villines wrote:
My messages are returned because the list doesn¡¯t accept attachments. (italics added)
Many groups -- like GMF -- allow attachments.

Regards,
Bruce

Check out the groups.io Help Center?and?groups.io Owners Manual


Re: messages returned for attachments

 

On Thu, Dec 17, 2020 at 04:49 PM, Sharon Villines wrote:
How would I turn it off and why isn¡¯t it happening with all my groups?
I don't use Apple Mail, but I found this on the web:???

Regards,
Bruce

Check out the groups.io Help Center?and?groups.io Owners Manual


Re: messages returned for attachments

 

On Thu, Dec 17, 2020 at 09:49 PM, Sharon Villines wrote:
How would I turn it off and why isn¡¯t it happening with all my groups?
Oops; something sent a reply before it was finished. (Sorry)

The problem might be down to a difference in Settings > Message Formatting.

Attachments can be (a) Allowed (b) Bounced (c) Stripped (d) Moderated. Your current problem suggests that your "problem group" is set to Bounce.

Chris


Re: messages returned for attachments

 

On Thu, Dec 17, 2020 at 09:49 PM, Sharon Villines wrote:
How would I turn it off and why isn¡¯t it happening with all my groups?
This might be down to a small difference in Settings > Message Formatting .


Re: New groups.io pricing structure

 

On Thu, Dec 17, 2020 at 09:39 PM, Russell Courtenay wrote:
Groups gives a break for ¡®large nonprofits¡¯ indicating they have some value beyond profit, what about small nonprofits, are they of no value?
I think it is necessary to define what exactly is meant by "non - profit". A hobby - based group is almost certainly going to be "non - profit", but its value is limited to the adherents of the hobby. OTOH a group might have wide - scale humanitarian aid as its ethos; in that case there is a clear (even if only potential) benefit well outside just those who are members of the group.

Chris


Re: New groups.io pricing structure

 

On Thu, Dec 17, 2020 at 08:33 PM, M K Ramadoss wrote:


For a member to pay 5cents annually should not be a great hardship.
It's 5 cents a month or 55 annually

and I assume that most listowners would consider paying the entire invoice themselves rather than chasing over a hundred subscribers for 55 cent each

groetjes/?is, Ronaldo


Re: messages returned for attachments

 

On Dec 17, 2020, at 3:36 PM, Bruce Bowman <bruce.bowman@...> wrote:

Sharon -- Your mail client is sending a digital signature (smime.p7s). This presents as an attachment.

Turn that off and your posts should go through.
Thank you,

How would I turn it off and why isn¡¯t it happening with all my groups?

Sharon

Mod's note - same attachment to this email. I deleted it. Likely it is a file associated with encryption for a signature.


Re: New groups.io pricing structure

 

On Thu, Dec 17, 2020 at 04:39 PM, Russell Courtenay wrote:
Groups gives a break for ¡®large nonprofits¡¯ indicating they have some value beyond profit, what about small nonprofits, are they of no value?
I have several committee groups in Groups.io for my non-profit organization. I didn't ask for a discount, because free is even better. We don't want or need a high profile site with all the bells and whistles of the enterprise plan. We don't need our own branding, for example. I am grateful to be able to have these groups to make everything work better. I was lucky - an early adopter. And of course, anything you have now, you are protected as legacy enabled (i.e. grandfathered).

Frances
?
--
GMF wiki for help.?Search box at the top of each page.

Check out the?new groups.io Help Center??Use your browser to search or download?the PDF.


Re: New groups.io pricing structure

 

On Thu, Dec 17, 2020 at 03:15 PM, Russell Courtenay wrote:
I appreciate that, but some things are more valuable than profitable, life isn¡¯t always about ¡®profit and loss¡¯ sometimes it isn¡¯t about ¡®dreams and joy¡¯, you know?
Russell, as the moderator noted on your post, the place to critique Mark's pricing is on the beta group.

However, as I said, based on my read of Mark's announcement - it is what it is.

Pete