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Re: BOUNCING
Susan Rubin raised a good point.? ?How can we send out notices to those with gmail addresses if they are not aware? David Samuelsen On Tue, Dec 15, 2020 at 7:51 PM Jenny E <52bkwalker@...> wrote:
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Re: BOUNCING
I've received 3 or 4 today, I go to the site and 'unbounce' each time. I heard it was a Google/gmail issue, and I use my gmail account for all my gio messages, set to individual emails for all my groups. Jenny ![]() On Tue, Dec 15, 2020 at 6:31 PM Susan R <pound2penthouse@...> wrote:
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Re: Your Groups.io Account Is Bouncing
On Tue, Dec 15, 2020 at 09:47 PM, Janet Crawford wrote:
Yes, but my Groups don't match anyone else's whose groups are also bouncing.Groups do not bounce. Accounts do. As I said the only one we all seem to have in common is GMF.You have GMail in common. Only people using GMail have been experiencing this problem; and only some of them. Regards, Bruce? Check out the groups.io Help Center?and?groups.io Owners Manual |
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Re: Your Groups.io Account Is Bouncing
Bruce, I got the same notice but more than 24 hours after the Google outage. David Samuelsen On Tue, Dec 15, 2020 at 7:40 PM Bruce Bowman <bruce.bowman@...> wrote: On Tue, Dec 15, 2020 at 09:34 PM, Janet Crawford wrote: |
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Re: Your Groups.io Account Is Bouncing
Yes, but my Groups don't match anyone else's whose groups are also bouncing. As I said the only one we all seem to have in common is GMF. I am not sure Google is clear yet either. Janet On Wed, Dec 16, 2020 at 2:40 AM Bruce Bowman <bruce.bowman@...> wrote: On Tue, Dec 15, 2020 at 09:34 PM, Janet Crawford wrote: |
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Re: Your Groups.io Account Is Bouncing
On Tue, Dec 15, 2020 at 09:34 PM, Janet Crawford wrote:
Under "delivery" it says Individual.High-traffic groups (like GMF) are more likely to "cause" a bounce, for no other reason than they send more messages, so there's more opportunity for bounces to happen.? Other than that, it doesn't matter what email delivery you have set, how much traffic each group gets, or which group actually triggered the bounce...all the groups you are subscribed to will be listed in the resulting bounce notification.? Regards, Bruce Check out the groups.io Help Center?and?groups.io Owners Manual |
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Re: Your Groups.io Account Is Bouncing
Under "delivery" it says Individual. Janet On Wed, Dec 16, 2020 at 2:22 AM Bruce Bowman <bruce.bowman@...> wrote: On Tue, Dec 15, 2020 at 09:17 PM, Janet Crawford wrote: |
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Re: Your Groups.io Account Is Bouncing
On Tue, Dec 15, 2020 at 09:29 PM, Janet Crawford wrote:
All the same groups that were listed on the Bounce messages({first one and second one) are on that link to "My Groups".Glad to hear that! That doesn't really matter. One bounce in any group could throw you into Bouncing status...if it was a "hard bounce." Typically, any 500-level bounce is treated as "hard." More details on this than you probably ever wanted to know can be found at?/helpcenter/ownersmanual/1/additional-information/groups-io-bounce-handling? Regards, Bruce? Check out the groups.io Help Center?and?groups.io Owners Manual |
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Re: BOUNCING
I got two bounce messages. I got one in a.m I fixed it. Then got another at 6 pm Susan On Tue, Dec 15, 2020 at 9:17 PM Sarah Morse <morsekathan@...> wrote: I got a bounce message today too as did many of the members of my list.? It's a problem because most of my list members haven't a clue what to do.? I'm getting a lot of panicking emails.? Is there some way I can unbounce everyone? --
Susan Rubin Producer Pound to Penthouse |
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Re: Bouncing
Janet,
The account we appear to have in common is this one - GMF.Just to save confusion on terminology, note that GMF is not an account, it is a group. You have an account, tied to your email address, and I have an account, tied to mine. Our two accounts have one group subscription in common: GMF. So in the discussion where we've been speaking of accounts that are bouncing, we mean the member's email address - the two have a one-to-one correspondence. Each email address is the login for exactly one account, and each account has exactly one address for group subscriptions.* On the other hand, a group may have any number of subscribers, and an account may subscribe to any number of groups. Shal *(an Account can have a second, "Alias" address, but that address cannot be subscribed to any groups). -- Help: /helpcenter More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Your Groups.io Account Is Bouncing
All the same groups that were listed on the Bounce messages({first one and second one) are on that link to "My Groups". Some of them are totally inactive. Janet On Wed, Dec 16, 2020 at 2:22 AM Bruce Bowman <bruce.bowman@...> wrote: On Tue, Dec 15, 2020 at 09:17 PM, Janet Crawford wrote: |
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Re: Your Groups.io Account Is Bouncing
On Tue, Dec 15, 2020 at 09:17 PM, Janet Crawford wrote:
I am administrator for all these except 3 where I am just a subscriber.?Janet -- Not sure what you mean by "administrator," but this suggests to me that you really are subscribed to all of them, but have email delivery turned off. Log in, and go to /groups?as I mentioned earlier. If these same groups are all listed there, there was no error in the bounce message you forwarded. Regards, Bruce Check out the groups.io Help Center?and?groups.io Owners Manual |
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Re: BOUNCING
Sarah,
Is there some way I can unbounce everyone?You should no longer need to. Gmail reports it has fixed its problem, and Mark went through and unbounced all the Gmail addresses. Shal -- Help: /helpcenter More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Bouncing
The account we appear to have in common is this one? - GMF. Janet On Wed, Dec 16, 2020 at 2:10 AM Shal Farley <shals2nd@...> wrote: Ken, |
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Re: BOUNCING
Donna Whitman
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-------Original Message-------
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? On Tue, Dec 15, 2020 at 08:50 PM, Janet Crawford wrote:I got a long list of accounts that they claim are bouncing yesterday. Janet -- Bouncing is an account status, not a subscription status. And you may be subscribed to some groups without realizing it. For example, for awhile every new account was automatically subscribed to the Updates group, but no emails were sent to them.?I don't know if this is still true.?You can see your total list of groups you're subscribed to at?/groups? So I used the link and cleared up the bouncing according to them. Now I just got another message - same thing, same list - and was told I am bouncing all those and to use the link to clear it. Clearing the bouncing status at groups.io will not help if GMail still isn't accepting messages. If anyone posts another message to a group you're subscribed to, groups.io will get the same error back from GMail, and voila -- you're bouncing all over again.Again, the same. In between I did not use any of those accounts for anything. Your GMail account was not accepting group messages. Whether you did or didn't do something with your groups.io account has no effect on that.This GMail problem was finally fixed about an hour ago (). Groups is screwed up or getting hacked. Such statements without clear evidence serve only to spread unwarranted fear and are generally unproductive. If you could share what you've actually been sent with the rest of the group (screenshots, or maybe a forward of your bounce notice), perhaps we can help you with further troubleshooting.Regards, Bruce Check out the groups.io Help Center?and?groups.io Owners Manual ? |
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Your Groups.io Account Is Bouncing
Here it is. I am administrator for all these except 3 where I am just a subscriber.? Janet ---------- Forwarded message --------- From: Groups.io <[email protected]> Date: Tue, Dec 15, 2020 at 11:37 PM Subject: Your Groups.io Account Is Bouncing To: <reojan@...> Hello, Recently, emails sent to you have bounced back to us. This can be for many reasons, including: - We have an incorrect email address for you.- Your account was or is full. - Other temporary delivery issues. To view the error messages we receive from your email server, click here. We have suspended email delivery to you. This means you will no longer receive messages from the groups you are subscribed to, including:
You must take action to restore your account. To unbounce your account, go to the following link: /unbounce?email=reojan@...&cookie=2794444843989157507
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Re: Bouncing
Ken,
The trigger condition may be all from one group or it may be a seriesFor the class of error Gmail was reporting the threshold was one. Late in the day, just before Gmail reported having fixed the problem, Mark changed the response to that particular error to not be a hair-trigger. That would have helped a lot of people, but Gmail getting their end fixed was a lot better. Shal -- Help: /helpcenter More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: BOUNCING
Donna Whitman
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-------Original Message-------
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I got a long list of accounts that they claim are bouncing yesterday. So I used the link and cleared up the bouncing according to them. Now I just got another message - same thing, same list - and was told I am bouncing all those and to use the link to clear it. Again, the same. In between I did not use any of those accounts for anything. Groups is screwed up or getting hacked.
Janet ? |
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