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Re: Not receiving owner messages

 

On Sat, Oct 31, 2020 at 04:52 PM, jamesl wrote:
Is there something I haven¡¯t understood?
Not obviously! At the same time you have not told us that it is messages from members that are not arriving? because (again obviously) your email setting will not allow non - member messages to get through. (Why don't you want them?)

Do you have any moderators with the same delivery setting who are receiving these messages?

Have you checked your ISP's spam box in case they are getting routed there for some reason?

Chris
Re: Changing Owner to Administrator

 

Dano,

I love your response!?

Likewise with the group I'm owner with and a moderator of another.? I only think of myself as the IT go-to person to keep the lights on and things flowing.? Wish I could turn on the coffee/tea pot here literally!? Maybe ask Mark on the Beta for that upgrade. :-)

The internet needs tech savvy people to keep things going.? GroupsIO has made changes over the year since we arrived.? The group literally nominated me due to computer skills.? Yes, I'm now the janitor of an amazing group!? Love the fact people can share, improve and mentor others along.? A win-win for everyone.?
?
BMaverick
Not receiving owner messages

jamesl
 

¿ªÔÆÌåÓý

Hello all,

I am owner of a group but I don¡¯t seem to be receiving (by email) messages sent to the owner email address. The messages do show up on the group web page, under Admin -> Activity, but I thought I should also receive the message on my email account. On the?¡°Subscription¡± page I have set the?¡°Owner email¡± option to?¡°Members Only¡± which should be adequate.

Is there something I haven¡¯t understood?

James
Re: re footer in emails

 

On Fri, Oct 30, 2020 at 07:51 PM, Shal Farley wrote:
Robert wrote:
> The bottom line is that, in all versions of Thunderbird on Windows and
> Macintosh going back at least a year, attempting to use the Reply to
> Group and Reply to Sender footer links in either an individual message
> or in a digest fails.

Not for me. But with caveats as stated on beta.

Shal
Shal,

I see now that I made an erroneous assumption about the Thunderbird bug being in "all versions." The TB bug was in an earlier release (version 60) from a couple of years ago. I first reported it here in GMF a year ago. Then it was at least partially fixed in some intermediate releases, including version 68. Then it was recently unfixed with version 78. I'll continue to monitor the progress of dealing with this problem here and on beta. Thanks for getting involved.

--
Robert R.
Re: Posting an Owner message to the group (was: Changing Owner to Administrator)

 

On Sat, Oct 31, 2020 at 10:29 AM, Bruce Bowman wrote:
If the message does not need to be private (and since you're sending it to everyone, why should it be?), just select New Topic from the left-side menu bar and select the +owner address in the "From:" menu at the top of the message composition page.
I just tested it again, but more thoroughly.
It works fine when you are on the group site and replying to just one person.?
You can click on Reply to a message in the group homepage, select your owner email address and select Private (bottom right).
(Note: your group has to allow other reply options - make sure "Remove Other Reply Options
Removes links on the website and digest to reply options other than your selected Reply To option." is unchecked.

However if you don't select Private, the email is displayed as coming from your main email address. You can't send to the whole group from the owner email address, at least this way. Wish it could. It looks like it could!

Sorry, Ronaldo.

Frances
?
--
GMF wiki for help.?Search box at the top of each page.

Check out the?new groups.io Help Center??Use your browser to search or download?the PDF.
Posting an Owner message to the group (was: Changing Owner to Administrator)

 

On Sat, Oct 31, 2020 at 09:32 AM, ro-esp wrote:
where you can read "select the checkbox in the row of the member you want to send the message to".

So how do you send one to the entire group?
Ronaldo -- By checking the box at upper left, you can select every member on that page. If you also use infinite scroll,?in principle?you should be able to select everyone in in the group in this manner and post a private message to each one using the +owner address.?

I admit that I have not actually tested this. If you do, please report back on how it went.

If the message does not need to be private (and since you're sending it to everyone, why should it be?), just select New Topic from the left-side menu bar and select the +owner address in the "From:" menu at the top of the message composition page.

Hope this helps,
Bruce
Check out the groups.io Help Center?and?groups.io Owners Manual
Re: Changing Owner to Administrator

 

On Sat, Oct 31, 2020 at 02:31 AM, Frances wrote:


There is a "group owner" email account but most members never use it. You can
email to the group or reply to a member from it.
/helpcenter/ownersmanual/1/sending-and-receiving-group-owner-email-messages
where you can read "select the checkbox in the row of the member you want to send the message to".

So how do you send one to the entire group?


groetjes/?is, Ronaldo
Re: Changing Owner to Administrator

 

On Sat, Oct 31, 2020 at 01:24 AM, TeresaQ wrote:
If no one can see who the mods or owners are then there would be no need for administrator to be used as a display name. Am I understanding you correctly??
Yes. As I mentioned earlier An owner or moderator does not have a default Display Name of Owner or Moderator. Although they can be found if you know where to look for them (because they made a choice to publish them) you cannot tell from postings on this group who the owners and moderators are. (Just in case you are wondering I am not one of them!)

Chris
Re: turn off footers? #footer

 

Hi Jeff

I think you perhaps underestimate what "oldies" can do ;-)

Most of my subscribers are older and most manage it okay, and for those that forget I remind them and hopefully they remember the next time

But if they are never told how will they ever learn?

Nivard Ovington in Cornwall (UK)

@Nivard, I hear what you're sayin' but many in the group are not very tech savvy and there'll also be several hundred when we're done the migration (from Yahoo). I'm sure they're not quoting the footers on purpose. It's most likely the mail client they're using or some configuration on their side. Getting them to change mailer or understanding and coaching them through configuration changes is beyond anyone's volunteer time on this. "training users" has generally been my last option.
Might be great to have an option to show only the "Unsubscribe" link if that's the legal requirement.
Jeff
Re: re footer in emails

 

Hi again

As I said previously I don't use the footer to reply but as you have found clicking reply to sender gets a blank tab

But if you either hover over Reply to XX in the footer and right click and use "copy email address" or even easier hover over right click and select "Compose message to" it works fine

Nivard Ovington in Cornwall (UK)

On 31/10/2020 05:21, WBennett wrote:
For me, up until a few days ago, Reply to Sender worked perfectly, giving me a new message with address and subject line correctly filled in and a blank body ready for me to type in.
That's why I was so surprised when it didn't work the other day.
Re: re footer in emails

 

¿ªÔÆÌåÓý

Win,

I've got a reply back from the Mozilla support Staff, suggesting this...

As a start, many display issues in 78 can be fixed by starting in safe mode (hold Shift when launching TB), checking 'Reset toolbars & controls', 'Make changes and restart'.?
...
I haven't tried it yet, but judging by the previous responses, it isn't going to make much difference....

Sounds to me lake the staff member didn't understand the problem and gave you a canned response.

Try copy/paste the following line for him/her to try:

Here is a sample Reply To Group mailto: link.

This test reproduced the symptom when I sent it to myself, hopefully it gets through Groups.io intact. If not, I've bcc'd you directly so that you have a copy that likely fails the same way.

Shal


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Help: /helpcenter
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list
Re: re footer in emails

 

¿ªÔÆÌåÓý

For me, up until a few days ago, Reply to Sender worked perfectly, giving me a new message with address and subject line correctly filled in and a blank body ready for me to type in.
That's why I was so surprised when it didn't work the other day.

I've got a reply back from the Mozilla support Staff, suggesting this...

As a start, many display issues in 78 can be fixed by starting in safe mode (hold Shift when launching TB), checking 'Reset toolbars & controls', 'Make changes and restart'. Slowness may be caused by an antivirus/TB incompatibility. The AV should be set to exclude the TB profile folder from scanning, leaving the real-time background enabled.

I haven't tried it yet, but judging by the previous responses, it isn't going to make much difference.... and I don't understand the bit about "leaving the real-time background enabled" anyway.
Thanks for all the help.
Win


On 31/10/2020 12:51 pm, Shal Farley wrote:

Robert,

> I would love it if Shal, a veteran Thunderbird user, would chime in on
> this.

Ok. Here, and there:


> The bottom line is that, in all versions of Thunderbird on Windows and
> Macintosh going back at least a year, attempting to use the Reply to
> Group and Reply to Sender footer links in either an individual message
> or in a digest fails.

Not for me. But with caveats as stated on beta.

> A new tab opens in Thunderbird labeled "Loading..."

I do see that behavior, but combined with other things. Mostly.

Shal



Re: #addmembers #invitation #yahoo #addmembers #invitation #yahoo

 

Samuel,

Do you know of a page or message thread that discusses the legal or
ethical issues surrounding inviting all old members from a Yahoogroups
group to a Groups.io group, without the specific consent of the
Yahoogroups group owners?
I'm with Gary: I think you're on solid ground to invite them, especially if you include in the Customize Message section a decent background on who you are, why you have their email address, and what you are inviting them to do.

I think the common bond of having been in the same group with you overcomes most of the privacy-based concerns. That is, you were already introduced to them, and they you. Lawyers may disagree, but hopefully none of them will get involved.

If you were considering the $20 for Direct Add you'd be on somewhat shakier ground. Some of those old members may no longer be interested in the topic, and they may not appreciate suddenly receiving new messages about it. Some may be confused but polite, some may be rude or even threatening - people are weird. I had one of those (but only one!) of several moderately sized (few hundred members) groups I helped move with the Easy Groups Transfer - which effectively was a Direct Add.

Either way, I recommend making good use of Moderate New Members so that you have a chance to stop any outrage or inappropriate responses. Much less likely with Invite, I'd imagine, but still...

Shal


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Re: Changing Owner to Administrator

 


Well put, Dano!
Jenny

Teresa -
It might help to consider in terms of a meeting place, and not the structure of your group.
?
Think of the group owner and the moderators in that light. The owner is like the building manager. They are?responsible to see that the facility is available and they act as an interface between the group and outside world. Moderators are people who make sure the room is ready, the lights are on, and the coffee's made. They don't run your group, but they are essential to your group having a good space for your meetings.
?
When the toilet won't flush or someone has a problem getting into the building, I take the responsibility of helping them. But the groups run themselves. They generate their own discussions and provide a place for others to bring wisdom, questions, and often hard-earned lessons.
?
I hope this helps you with your quandry.
?
Dano
Re: re footer in emails

 

Robert,

I would love it if Shal, a veteran Thunderbird user, would chime in on
this.
Ok. Here, and there:


The bottom line is that, in all versions of Thunderbird on Windows and
Macintosh going back at least a year, attempting to use the Reply to
Group and Reply to Sender footer links in either an individual message
or in a digest fails.
Not for me. But with caveats as stated on beta.

A new tab opens in Thunderbird labeled "Loading..."
I do see that behavior, but combined with other things. Mostly.

Shal


--
Help: /helpcenter
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list
Re: turn off footers? #footer

 

I think Groups.io recognizes its own footer and will delete the old one before appending a new one to a reply message.

Jonathan

On 10/30/2020 7:53 PM, Jeff McAffer wrote:
Thanks everyone for all the great replies. Love the community around groups.io!
Great tip on the signature demarcation. I was not aware of that and will let folks know. Interestingly, the standard footer does not start with that character sequence. Would it make any difference if it did?
@Nivard, I hear what you're sayin' but many in the group are not very tech savvy and there'll also be several hundred when we're done the migration (from Yahoo). I'm sure they're not quoting the footers on purpose. It's most likely the mail client they're using or some configuration on their side. Getting them to change mailer or understanding and coaching them through configuration changes is beyond anyone's volunteer time on this. "training users" has generally been my last option.
Might be great to have an option to show only the "Unsubscribe" link if that's the legal requirement.
Jeff
Re: Changing Owner to Administrator

 

¿ªÔÆÌåÓý

TeresaQ wrote:
> No, not in 12 Step/Tradition programs which I stressed in the beginning. We are not any type of sports teams, or other examples given. There is NO authority in 12 Step/Tradition programs. No bosses, no hierarchy. I realize a need to handle any spam type problems.?
>
?
Teresa -
It might help to consider groups.io in terms of a meeting place, and not the structure of your group. Whether you meet in a church, a?school, a public facility, or? private building, that?place needs an owner who is responsible for maintaining it and seeing that the lights work and the heat is on. In these times, groups.io is acting like that meeting place.
?
Think of the group owner and the moderators in that light. The owner is like the building manager. They are?responsible to see that the facility is available and they act as an interface between the group and outside world. Moderators are people who make sure the room is ready, the lights are on, and the coffee's made. They don't run your group, but they are essential to your group having a good space for your meetings.
?
I'm a group owner of several groups, and moderator on a number of others, but I consistently use the title of "list janitor" in those situations. I am someone who facilitates the group's operation. I can also be a member, and in those instances I just sign my name like any other member. But when the toilet won't flush or someone has a problem getting into the building, I take the responsibility of helping them. But the groups run themselves. They generate their own discussions and provide a place for others to bring wisdom, questions, and often hard-earned lessons.
?
I hope this helps you with your quandry.
?
Dano
?
Re: Changing Owner to Administrator

 

All too sadly many of us are finding that there is a large? "authority" minded mentality group in the? !2 Step/Tradition world. When in power in the internet world there is the resulting chaos and drama on a regular basis. Many of us realize that ego is ready to jump to the front and work to fight it in ourselves.?

On Tue, Oct 27, 2020 at 02:45 PM, Gesine wrote:? A "Chair" still has powers that a typical member would not, same with a "Secretary" -- so there is still "power-over", as feminists would call it....
If we are saying there is no hierarchy, no difference in power, between "Chair" and "Secretary" and "Member", we are lying to ourselves.
Re: Changing Owner to Administrator

 

On Fri, Oct 30, 2020 at 09:24 PM, TeresaQ wrote:
Frances: The "owner" and "moderator" terminology is just about hidden from the members at large.
If "directory" is enabled, it doesn't show there.
Messages a moderator sends aren't flagged with "moderator".
The owner and moderators' names aren't on the homepage of the group.

If no one can see who the mods or owners are then there would be no need for administrator to be used as a display name. Am I understanding you correctly??
Yes.
There is a "group owner" email account but most members never use it. You can email to the group or reply to a member from it.
/helpcenter/ownersmanual/1/sending-and-receiving-group-owner-email-messages

Frances
--
GMF wiki for help.?Search box at the top of each page.

Check out the?new groups.io Help Center??Use your browser to search or download?the PDF.
Re: Changing Owner to Administrator

 

No, not in 12 Step/Tradition programs which I stressed in the beginning. We are not any type of sports teams, or other examples given. There is NO authority in 12 Step/Tradition programs. No bosses, no hierarchy. I realize a need to handle any spam type problems.?

On Tue, Oct 27, 2020 at 09:37 AM, Chris Jones wrote:?A hierarchy of some sort is implicit in Chair and Secretary

Thanks Frances. So you're saying that no one can see that I am the "owner"?? Only I can see it at the top of my page??

Frances: The "owner" and "moderator" terminology is just about hidden from the members at large.
If "directory" is enabled, it doesn't show there.
Messages a moderator sends aren't flagged with "moderator".
The owner and moderators' names aren't on the homepage of the group.

If no one can see who the mods or owners are then there would be no need for administrator to be used as a display name. Am I understanding you correctly??
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