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Re: Trouble with members viewing directory

 

On Fri, Apr 10, 2020 at 06:29 PM, Glenn Glazer wrote:
it doesn't seem possible for me as an Owner to set the sharing on for each member, they have to do that themselves, correct?
Yes, it's up to the member whether they want to share a profile.? BTW, they can have a different one for each group, including the photo.

Duane
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Re: Question on payment due and new pricing

 

On Fri, Apr 10, 2020 at 05:18 PM, Dave D. wrote:
Is there a decent warning when payment will be coming due each year? I'm asking because we will need some time to decrease the photo area, so as not to bust the 'free' limit.
I'm not sure what you mean by 'decent', but "For premium/enterprise groups on annual billing, we now send out a courtesy reminder two weeks before billing them.",

Also... I recall months back there was talk of possibly moving to a system where member numbers would factor into how you're charged. Has anything been decided on that, or has there been any other pricing type changes decided on?
The new plan/pricing information went into effect on January 15.? As of now, Mark has removed the number of members from pricing consideration, but did remove the ability for Basic groups created after that date to have subgroups.
/static/pricing

Duane
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Re: Question on payment due and new pricing

 

It was hinted at but then tabled.

If we force groups to go to premium after a membership limit is
reached, there will be a mass exodus from this platform to other ones.
I doubt it will happen, but we shall have to wait and see.

Donald

On Fri, 10 Apr 2020 14:59:49 -0700, "Dave D." <dave@...>
wrote:

I looked around but couldn't find this. Is there a decent warning when payment will be coming due each year? I'm asking because we will need some time to decrease the photo area, so as not to bust the 'free' limit. Also... I recall months back there was talk of possibly moving to a system where member numbers would factor into how you're charged. Has anything been decided on that, or has there been any other pricing type changes decided on? Thanks.



----------------------------------------------------
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Re: Trouble with members viewing directory

Glenn Glazer
 

On 4/10/2020 16:00, Duane wrote:
On Fri, Apr 10, 2020 at 05:17 PM, Glenn Glazer wrote:
When I try to change the Member List Visibility to Members, it rejects the change and goes back to Owners and Moderators.
The Directory and Member list are two distinct things.

In the Directory, members will only see those that have shared their profile, and then only when they share their own.

For the Members List, as of January 31, "CHANGE: A group that is not restricted can no longer have Members Visible set to Subscribers, unless it is a subgroup and the parent group is restricted. This is prevent email address harvesting."?

Duane

Got it, thanks, Duane.

Reviewing my settings view, it doesn't seem possible for me as an Owner to set the sharing on for each member, they have to do that themselves, correct?

Best,

Glenn

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Re: Trouble with members viewing directory

 

On Fri, Apr 10, 2020 at 05:17 PM, Glenn Glazer wrote:
When I try to change the Member List Visibility to Members, it rejects the change and goes back to Owners and Moderators.
The Directory and Member list are two distinct things.

In the Directory, members will only see those that have shared their profile, and then only when they share their own.

For the Members List, as of January 31, "CHANGE: A group that is not restricted can no longer have Members Visible set to Subscribers, unless it is a subgroup and the parent group is restricted. This is prevent email address harvesting."?

Duane
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Question on payment due and new pricing

 

I looked around but couldn't find this. Is there a decent warning when payment will be coming due each year? I'm asking because we will need some time to decrease the photo area, so as not to bust the 'free' limit. Also... I recall months back there was talk of possibly moving to a system where member numbers would factor into how you're charged. Has anything been decided on that, or has there been any other pricing type changes decided on? Thanks.


Trouble with members viewing directory

Glenn Glazer
 

When I, as the owner, go to the Directory tab, I see all members.

When a plain member does, they see only five (about a tenth of everyone).

My settings look like this:



When I try to change the Member List Visibility to Members, it rejects the change and goes back to Owners and Moderators.

Suggestions greatly appreciated.

Best,

Glenn

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?


Re: Can not Remove a Groups.io Message From my SPAM folder #spam

 

On Fri, Apr 10, 2020 at 11:32 AM, Robert Schechter wrote:
I tried to remove groups.io message from SPAM folder and could not. I receive the message:
<snip>

Error: Failed to load message content

Mail could not be found.

Okay, I'll take a stab at it.

Is this using webmail? If so, this looks like the dreaded "missing blob" error. Usually it's caused by a mail server disk failure or other read error from your mail provider. On the rare occasions that this happens to me, I usually just ignore the problem and after a few hours I come back and voila' -- they've fixed it. If that doesn't happen within a reasonable timeframe, contact your provider and complain.

If it's happening with an offline mail client, you may have accidentally deleted the local file/folder containing the spam emails. Reconnect with your provider and do a mail refresh and that will probably fix it.

Hope this helps,
Bruce?

Check out the new groups.io Help Center? ? ?See also the groups.io Owners Manual


Re: #addmembers #subgroups #direct #addmembers #subgroups #direct

 

On Fri, Apr 10, 2020 at 11:48 AM, <communications@...> wrote:
How do I add members of a parent group to a sub group? I have searched high and low.
You may not have searched high (or low) enough. ;>)? On your main group, go to Admin > Subgroups.? There you'll see a list of your members with a checkbox next to each for each subgroup.? Select those properly, then click Update at the bottom of the page.? You can do all the selections on the various pages, if more than one, then do the Update.

Duane
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#addmembers #subgroups #direct #addmembers #subgroups #direct

 

How do I add members of a parent group to a sub group? I have searched high and low.
Is there an easy way for me to direct add them to a sub group? Can I check their name in the parent group and add them to the sub group?
What if I want to add a few of them, is there a quick way to do this?
Thank you!


Re: Yahoo blocking groups io email? #email

 

It's been happening sporadically to all email providers that were assimilated by Yahoo (aol.com, etc...) for over a year.

The last two in my lists were Yahoo mail about the same as in the past few months.

--?

ken clark

www.shastasprings.com


Can not Remove a Groups.io Message From my SPAM folder #spam

 

I tried to remove groups.io message from SPAM folder and could not. I receive the message:
?
To??robert.schechter@...?
?

Error: Failed to load message content

Mail could not be found.

Retry


Re: Yahoo blocking groups io email? #email

 

On Fri, Apr 10, 2020 at 07:45 AM, Rik Rasmussen wrote:
Recently I have started receiving messages that members have been blocked because they or their email service marked an email from groups.io as spam.

I noticed that all of these were users that have Yahoo email addresses.
That seems to happen at random.? Y! may change something in their spam routine and more messages get misdirected to the spam folder.? If members aren't paying attention and moving those from GIO to their Inbox, the next time Y! automatically empties the spam folder, the problem occurs.? I seriously doubt that it's intentional.

Duane
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Re: Member approval

 

I have deleted the only old membership I have been able to find and he has described to me.? He is still a member under his new membership.? The badge is still there this morning.? I'm too busy making face masks for charity to spend any more time worrying about it.? Maybe it will sort itself out eventually.

Thanks for your help.

Janice B
New Statler Siblings?
Utah


Yahoo blocking groups io email? #email

 

Recently I have started receiving messages that members have been blocked because they or their email service marked an email from groups.io as spam.

I noticed that all of these were users that have Yahoo email addresses.

It makes me wonder if Yahoo is rejecting emails from groups.io.


Re: Chronic:: Messages not being delivered.

 

On Fri, Apr 10, 2020 at 08:09 AM, Shal Farley wrote:
The fly in that ointment is that each member's post comes From an address unique to that member.
Yeah I know there will be something to bite me in the derri¨¨re sooner or later; all I can say is that so far it has been successful with all the incoming messages having [email protected] as the sender. I have sent out an "advisory" to "my" group to tell those with btinternet.com addresses about the problem and its potential solution. I check on a few samples of members' email deliveries and the Activity Log revealed the same widespread outbreak of bounces / spam reports starting at the same time. (Overnight 5/6th April)

However, the whole episode threw up another anomaly overnight / this morning (UTC + 1 here!) but that will be raised under a new topic later.

Chris


Re: Replying to the sender, not the group

 

Duane,

Found it! It's been renamed (?) and is
/g/GroupManagersForum/wiki/Footers
No, that's always been its title. I just used "Your Friend, the Footer" in the home page link and in the top paragraph of the page.

That's a me thing: I vastly prefer short URLs with no punctuation (other than hyphens).

Yeah, that unidentified text box at the top of a Wiki page edit I've been calling a Title. But it is really just the page URL - it doesn't even appear on the page except in the breadcrumbs.

But it is also the page's entry in the Pages drop-list, so one needs to be mindful of that: don't pick something so short that you won't recognize it in that list.

Shal


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Re: Member approval

 

Janice,

Additional information: this person was already a member under a
different ID and email address but the information displayed on the
member list was his new information.
My guess is that the person merged his two email addresses (accounts). This would have effectively deleted the pending membership and (depending on the direction of merge) left him with a single membership under his new (or old) address.

I did a search and found what I suspected was his old membership. I
contacted him and he said, yes, that was the old membership. I
deleted the old one.
Hmm... That doesn't fit with my guess. Unless you deleted his now sole membership. Is he still a member? Unless he had two old addresses subscribed to your group and merged the other one.

I¡¯m still seeing the badge showing a Pending Member.
There's been a long-standing bug involving accounts that are deleted (or merged) while Pending: that count doesn't get updated.

Shal


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Re: Member Not Confirmed

 

Kent,

Only 2 have been marked as NC even though we used the same Invite
format as we did for the others.
Accepting an invitation confirms one's address. So those two must have skipped your invitation and joined by other means. You can check your group's Activity log to see what happened.

Is there a fix to prevent this from happening to other potential
members?
No.

Apart from educating people on the need to respond to Groups.io's confirmation request. Even with a Basic group you can have another one sent to them.

Shal


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Re: Chronic:: Messages not being delivered.

 

Chris,

Incoming senders are checked with addresses in the recipient's
(webmail) Contact List and if they are there then it assumes that the
incoming traffic is legitimate.
The fly in that ointment is that each member's post comes From an address unique to that member. Usually the member's own subscription address, but sometimes a munged version of it.
/static/help#dmarc

If the mechanism also checks the Sender address that would work: that's always the group's posting address. You would then only need that address in your Contact List.

From versus Sender is a technical detail that one normally doesn't need to distinguish, but for mail that's been forwarded through a conventional email list they are different.

Shal


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