On 14 Nov 2019 18:31, Bruce Bowman wrote:

On Thu, Nov 14, 2019 at 12:07 PM, <info@...> wrote:

Is it possible for the group admin/owner to change another member's
password?

No.
If someone has forgotten his password, he can use the "email me a link" button to log in. At that point he can update his own password.

Also:

Groups.io's password reset feature doesn't involve being sent a password reset link, as on many other web sites.

The only way to reset one's password on Groups.io, is to use the "sendloginlink" feature. Even if you try to reset your password by clicking the "Forgot your password" link, it takes you to the same page, namely:

/sendloginlink

So, if a user struggles with setting a password, and IF YOU HAVE THEIR PERMISSION to help them, simply go to:

/sendloginlink

and fill in their e-mail address, and ask them to forward you the mail that they receive with the subject line "Link to log into Groups.io". Then you can log in as them, change their password, and tell them what their new password is.

The sendloginlink mail looks like this:

----------------------------------------------------------
Hello,
Here is a link to log into your Groups.io account:
/loginlink/2230893240982340985
It will expire in 24 hours, on 11/15/2019 at 5:20pm CAT,
but you'll stay logged in for 30 days, unless and until
you log out.
If you did not ask for a login link to be sent to you,
please ignore this email.
Cheers,
The Groups.io Team
----------------------------------------------------------

Samuel

On Fri, Nov 15, 2019 at 01:12 PM, William Leigh wrote:

How does one determine or specify what moderators added to a group are allowed? or not allowed to do

Have a look at this in the GMF wiki. The main point to note is that giving Set Moderator Privileges to anyone allows them to promote themselves to owner and if they are so minded throw you off your own group.

That said there is always a benefit in having a second owner just in case anything untoward happens...

Chris

On Fri, Nov 15, 2019 at 01:13 PM, William Leigh wrote:

is there a conflict??

Have a look at "Terms", which are accessible from the bottom of any page on the web UI; copyright is quite extensively covered in them. One area of specific concern to groups.io is where subscribers post material for which they do not hold the copyright, and Mark will be quite ruthless in taking down any group that infringes that rule.

Chris

I had a problem with the email address?drkirkby@...?so messages sent there were bouncing. I changed my email address in groups.io to drkirkby @ gmail.com. That worked okay. I then tried to change the email back to?drkirkby@...,?

but could not log in with either account.?

I am not subscribed to any groups, which is a problem as I am the owner of several of them?

HP-Agilent-Keysight-equipment
Femm
FT-901
svna

Plus at least one other group.?

On Fri, Nov 15, 2019 at 07:36 AM, Shal Farley wrote:

So there's another approach to managing GMF's current tendency to flood your inbox. Or any other busy group.

I might also suggest that managing / read / sending to a very busy group is also easier and more efficient if done from the web UI. If nothing else, emails relevant to thread A don't finish up interspersed with those from threads B to X inclusive. I would also expect using a "digest" delivery - while helpful if traffic levels are low - is less than helpful if waiting for an answer about some particular point, and of course replying to a point read in a digest can mean that by the time a member has seen the digest and replied, the discussion may have moved on significantly from whatever is being replied to.

Personal choice aside there are doubtless other reasons why for some using the web UI is not a practicable option, but IMHO it is the easiest and tidiest way of keeping on top of things.

Chris

I'm owner
Under messages
you get dropdown choices of Messages, Topics, Expanded, Polls

Until this past week or so
Messages has always been selected, I liked it.

Now
EVERYDAY
I have to change it from Topics back to Messages. ?WHY?

Have I accidentally clicked on something? ?Any tips?
Thanks!!!

Yep, don't know how to get in touch with groups io, don't seem to find any contact info

开云体育

--
William Leigh

开云体育

--
William Leigh

I want to share some of our best old post that just got transferred to our new io group.? I don't see a forward button.? What is the best way to share a post from the archive?

On 15 Nov 2019 09:11, Shal Farley wrote:

Samuel wrote:

Perhaps someone here can test this form me: invite me (or a dummy
account) to your group, let me join, then remove me, so that we can
see if I can join again using that same invitation.

I removed a test address from the shalstest group, and then replied again to a year-old invitation sent from that group. Presto.
I'm not sure what's encoded in that From address (of the Invitation), but clearly it could use a timeout of some kind. Maybe the same two weeks as a Pending member.

I would not want the invitation to expire for members who have not yet accepted the invitation -- not everyone uses their e-mail efficiently (or some people use it too efficiently, not dealing with mails that are not immediately relevant at the time, thus letting the message move up (or down) the message list for weeks or months).

The best solution here is that whenever a user accepts an invitation, Groups.io should check whether that user had been a member on a date that is *later* than the date of the invitation, and if so, then the invitation link doesn't work (or: redirects the user to a page where they can apply to join or login).

I'll post the bug.

Samuel

The password is for access to all the groups the user has subscribed to, not just to your group.
Same as Yahoo/Google where the password covers mail and all of the other services on those platforms
--
Bob

Samuel,

Thanks, but: the image that I had attached to the original mail is the
entire activity log for this user's e-mail address.

Ah, sorry. I missed that there was an attached image on that message.

Perhaps someone here can test this form me: invite me (or a dummy
account) to your group, let me join, then remove me, so that we can
see if I can join again using that same invitation.

Wow. That's quite the loophole. Or feels like it. It feels like one shouldn't have to put on a ban just to guard against the re-use of a stale invitation.

I removed a test address from the shalstest group, and then replied again to a year-old invitation sent from that group. Presto.

I'm not sure what's encoded in that From address (of the Invitation), but clearly it could use a timeout of some kind. Maybe the same two weeks as a Pending member.

I suggest sending your screen shot (unredacted) to [email protected] along with the confirmation that an old invitation can be re-used a year or more later, even after removing the member.

Shal


--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

b&p,

... but have been overwhelmed with messages - about 125 a day, ...

In addition to the option to go to Digest or Summary for now, I'll also recommend having a look on your Subscription page for GMF, in the Advanced Preferences section (an expander).

Selecting "Following Only", "First Message Also", and "Auto Follow Replies" together gives you a good way to keep up with the Topics that are being discussed, without being buried under all the replies to the topics.

If you find a given Topic to be of interest, click the "Follow Topic" link that will be in the footer of the message. Then you will receive all the replies to that Topic.

Of course, this works best when other members choose good Subject lines for their new topics. ("Help" being the canonical example of a bad Subject line - it doesn't tell anyone anything about what you need help with). It also works best when topics don't drift off-topic.

Neither of those ideals are fully realized (at least, not in any help group I've ever been in), but setting a good example always helps - my thanks to those that do.

So there's another approach to managing GMF's current tendency to flood your inbox. Or any other busy group.

Shal


--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

Pat,

They do not show up later, and they are not shown as bouncing.

In my opinion if they aren't being delivered (to either Inbox or Spam) and they are also not being rejected (bounced), then you have a cause of action against your email service. It is not in the least bit acceptable for them to simply drop your messages into a black hole.

But before making any rash allegations I'd have another look at the Email Delivery History tab of your Subscription page in an affected group (logged in with the affected address).

If The Most Recent Successful Delivery section reflects a recent message in the group, and you don't see it in your Inbox or Spam, then that's evidence that your email service accepted the message from Groups.io and then lost it. Or maybe evidence that you have a rogue filter in your email interface or some other issue with your setup (using POP from more than one client, without "leave on server" for example).

If that most recent success is not the most recent in your group, and you do have that one in your interface, then I would suspect a Message Selection setting other than "All Messages" in the Advanced section of your subscription. Or maybe you have Muted one or more topics or hashtags.

If there's an entry in the Most Recent Unsuccessful Attempt section that represents a message which was deferred (temporarily rejected) by your email service. That's evidence of greylisting. But such messages typically are delivered after some delay for retries.


Hope something in there strikes a chord with your observations.

Shal


--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

On 15 Nov 2019 06:37, Shal Farley wrote:

Samuel wrote:

But this member manages to join the group without having to be
approved.

What's going on here?

Your group's Activity log should contain the evidence to resolve this mystery.

Thanks, but: the image that I had attached to the original mail is the entire activity log for this user's e-mail address. This is how I could see that the member is joining by accepting an invitation, and the only invitation that I sent, was the very first one, and (according to my testing) the invitation link doesn't/shouldn't work a second time.

Perhaps someone here can test this form me: invite me (or a dummy account) to your group, let me join, then remove me, so that we can see if I can join again using that same invitation.

Samuel

On 15 Nov 2019 05:02, isis feral via Groups.Io wrote:

We know that this happens with large photos pasted into the text, but
the line that separates the Groups.io footer from the rest of the
text, also causes this problem when she reads it in her webmail.

The line you're referring to is a simple <hr> HTML tag, and it doesn't
have a fixed width set, so it should simply stretch to fill the width of
the canvas.

If you see text rolling off the right side of the screen and you see
that line doing the same, the reason the line is doing that is not
because the line is so long but because the room in which the line can
expand in, is so wide. There must be another reason why the space in
which the message is displayed, is wider than the screen.

I'm getting complaints from a member who is unable to read list
mail, because the messages are too wide to fit on her 19 inch
computer screen. The text spills over the side, so she's forced to
scroll sideways to read it, and as a result she rarely does.

Does this happen only with Groups.io mails, or does it happen with other mails as well?

I see you mention "webmail" -- does that mean that her e-mail "program" is the webmail system? If so, which webmail system does she use? If not, what is her e-mail program and operating system?

Samuel