开云体育

On 14 Nov 2019 18:31, Bruce Bowman wrote:

On Thu, Nov 14, 2019 at 12:07 PM, <info@...> wrote:

Is it possible for the group admin/owner to change another member's
password?

No.
If someone has forgotten his password, he can use the "email me a link" button to log in. At that point he can update his own password.

Also:

Groups.io's password reset feature doesn't involve being sent a password reset link, as on many other web sites.

The only way to reset one's password on Groups.io, is to use the "sendloginlink" feature. Even if you try to reset your password by clicking the "Forgot your password" link, it takes you to the same page, namely:

/sendloginlink

So, if a user struggles with setting a password, and IF YOU HAVE THEIR PERMISSION to help them, simply go to:

/sendloginlink

and fill in their e-mail address, and ask them to forward you the mail that they receive with the subject line "Link to log into Groups.io". Then you can log in as them, change their password, and tell them what their new password is.

The sendloginlink mail looks like this:

----------------------------------------------------------
Hello,
Here is a link to log into your Groups.io account:
/loginlink/2230893240982340985
It will expire in 24 hours, on 11/15/2019 at 5:20pm CAT,
but you'll stay logged in for 30 days, unless and until
you log out.
If you did not ask for a login link to be sent to you,
please ignore this email.
Cheers,
The Groups.io Team
----------------------------------------------------------

Samuel