¿ªÔÆÌåÓý

Date

Re: Reply to Group/Sender set up instructions sought

 

Brooke,

what is the option "Separate Message Footers"
In short: not what you're looking for.

It causes the group's footers to be put in a separate message part in the outbound email. Message parts are sections of a MIME-structured email body. That's a bit technical, and so is the announcement of the feature:


I'm trying to find a way to put the original post on top of all the
comments
I'm don't know what you mean by this.

So one guess: If you look at a topic on a group's web pages (such as the link above) the original post is at the top unless you've clicked the Date link (on the right, across from the topic's Subject text) to reverse the message order.

Second guess: If you're talking about a reply text versus the quote of the original message, that's largely under the control of the sender or their email interface.

Shal


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Re: Reply to Group/Sender set up instructions sought

 

what is the option?"Separate Message Footers"

I'm trying to find a way to put the original post on top of all the comments


Re: Members' Details

 

Mick,

However email addresses are visible to all members in messages.
Yes, to members receiving messages by email. On the web interface only the Display Name is shown (assuming the member has one).

Sending outbound messages that do not include the sender's email address is something that was rather heavily discussed in the beta group a few years back. Search that group for the keyword "anonymous" and you'll likely find more discussion than you care to read.


But before you do that, start with this more recent one (and maybe throw a Like on it, or a comment in support):


This is serious breach of privacy and could lead to legal action by a
member.
Frankly, that's absurd.

Without trying to be too pedantic about it, Groups.io is an email list service, and that's how email works. You send a message TO your correspondent's address, and your address is the FROM address of the message. That simple arrangement, modeled on postal mail, has been a part of the internet email standard as long as there has been a standard


The member may as well attempt legal action on that basis against AOL, Gmail, Hotmail, Yahoo Mail, their own ISP, and every other email service they've ever used.

As a practical response to your members, you may recommend that if they are concerned about their privacy when using your group they should create an email address (with any one of the email service providers) which does not include any personal identification in the email address or its Display Name.

Shal


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Re: Members' Details

 

¿ªÔÆÌåÓý

Personally, I don¡¯t think people should join forums if they are worried about privacy. This is just me, but I think anonymity is what is wrong with social media.

?

Don

?

From: [email protected] <[email protected]> On Behalf Of Mick Anderson
Sent: Friday, August 9, 2019 8:08 PM
To: [email protected]
Subject: [GMF] Members' Details

?

The list of members and their email addresses is only visible to Owners and Moderators for privacy reasons.

However email addresses are visible to all members in messages.

This is serious breach of privacy and could lead to legal action by a member.

?

Mick

?


Members' Details

 

The list of members and their email addresses is only visible to Owners and Moderators for privacy reasons.
However email addresses are visible to all members in messages.
This is serious breach of privacy and could lead to legal action by a member.

Mick



Re: Email to owner's address went to group instead

 

Trista,


On the header, thanks to you I've now found it on io and obviously it's very long, but the relevant bit seems (to me) to be:
...
From: "CHRISTINE [redacted]" <c[redacted]@> To: "'Trista Selous'" <trista.selous@...>, "'Catherine [redacted]'" <c[redacted]@> Cc: "'TA email group moderators'" <[email protected]> References: <CWLP265MB089903FBE4796C13D5B4E730D8D40@...> <2F119B34-F184-4F25-A38B-5FF9B14B3236@...> <004601d54d3c$a5ee92f0$f1cbb8d0$@> <CWLP265MB08993D1E22AB04D439067C28D8D70@...> <52366A5A-4DA0-431D-BA99-7851B7F065C6@...> In-Reply-To: <52366A5A-4DA0-431D-BA99-7851B7F065C6@...>
I don't see any mention of the group address anywhere in the other stuff either.? I've done a search.

Nor do I. But then if it were sent to the group posting address as a BCC you wouldn't.

I still recommend a look at the group's Activity log for some possible illumination.


On the other hand, I did eventually find it as the destination of any response (but not in the from line) on the actual email, which arrived with a header like this:

The Reply-To field (R¨¦pondre ¨¤) is inserted into outbound messages by Groups.io when necessary to direct replies to the destination(s) specified by the Reply To setting in the Message Policies section of the group's Settings page. I would infer that your group is set to Group.

Sorry, computer speaks French, but as you can see, "?:" is the "From" line ...

Actually, ? would be "To". Hence some confusion.

I think the answer has to be that Christine sent this via the group address,

The pasted header pretty clearly has her personal address (which I redacted) in the From field (first line I left in the header quote at the top). But what you mean is that it went to the group and back to you Hence CHRISTINE [redacted] via Groups.io as the From in the screen-shot of your email.

But notably it was directed To your address directly (and Catherine's, second line). So it would also have come to you directly even if not through the group or the +owner address.
Shal


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Re: Email to owner's address went to group instead

 

Thank you, that's really helpful. I don't understand the stuff about DMARC, why the addresses show llike that, but I guess that's a different question and maybe in the FAQs.

On the header, thanks to you I've now found it on io and obviously it's very long, but the relevant bit seems (to me) to be:

Received: from pc ([redacted]) by re-prd-rgout-002.btmx-prd.synchronoss.net (5.8.335.01) (authenticated as c[redacted]@btinternet.com)
        id 5D3F8C8B012CEA2B; Fri, 9 Aug 2019 08:27:28 +0100
From: "CHRISTINE [redacted]" <c[redacted]@btinternet.com>
To: "'Trista Selous'" <trista.selous@...>,
	"'Catherine [redacted]'" <c[redacted]@societyofauthors.org>
Cc: "'TA email group moderators'" <[email protected]>
References: <CWLP265MB089903FBE4796C13D5B4E730D8D40@...> <2F119B34-F184-4F25-A38B-5FF9B14B3236@...> <[email protected]> <CWLP265MB08993D1E22AB04D439067C28D8D70@...> <52366A5A-4DA0-431D-BA99-7851B7F065C6@...>
In-Reply-To: <52366A5A-4DA0-431D-BA99-7851B7F065C6@...>
I don't see any mention of the group address anywhere in the other stuff either.? I've done a search.

On the other hand, I did eventually find it as the destination of any response (but not in the from line) on the actual email, which arrived with a header like this:



Sorry, computer speaks French, but as you can see, "?:" is the "From" line and then there's this weird "R¨¦pondre ¨¤:" (Reply to) line, which doesn't usually appear. Having now checked through my emails fairly extensively, I think the answer has to be that Christine sent this via the group address, but in that case, wouldn't the group address show somewhere in the full header?

I'm more used to yahoo email group full headers, where the group address always did show. Never had to check an io one before!


[some personal info redacted by moderator]


Re: re deleting photos

 

¿ªÔÆÌåÓý

Since that is the way it works, the next time I find this situation in a member¡¯s photo album, I¡¯ll take a look at all of their activity concerning their album. If I can¡¯t find any deletion of pictures in that member¡¯s album (only additions), but the issue still exists, I guess I¡¯ll be back for more ideas about this.

?

Don


Re: FAIL: email posting to group

Jonesy W3DHJ
 

> I'm going to do some low level testing via telnet to port 25 in to the groups.io MTA from....
>? -? first my vps (in the 45.13.66.0/24 CIDR)
>? -? second from my workstation (on Comcast's 71.205.0.0/16 CIDR)
> ... and report back.? Real Soon Now.

Silly me.? It's been years since I did any MTA checking via telnet.
And, the internet has devolved into a darker place since then.? :-)
Both my ISP and Comcast block port 25 (with Good Reason.)
So, I cannot see that I have any further testing options on my end..

All I can do is add recent input from my ISP:
"I can reach them from the firewalls, so it's not the data center on our side that's blocking."
"The IP's directly before our network are 192.228.109.226/30 and 192.228.109.234/30. Those are? ?owned by VegasNAP which is our direct upstream."
...and his query:
"Are you sure Linode is not firewaling inbound connections from us,
? or from our upstream providers?"

Jonesy
--?
?
?
?


Re: Email to owner's address went to group instead

 

Trista,


The relevant message triggered a new thread, for which I can only view full gobbledygook for the most recent message, which was not the problem message.

As a group owner/mod you should be able to use the View Source item in the More menu under the message in the group's Messages section - unless you've already deleted it from there.

Another place to check would be the group's Activity log. A message post (in an unmoderated circumstance) would show as:

Member email sent message #nnn, Subject via email
versus
Member email sent message Subject to owners via email
Where the member's email is a link to the member's subscription page, and the Subject is a link to the message.


That said scrolling down the raw version of the thread, the "to" line of the problem message shows the owner's address
> *Cc:* 'TA email group moderators' <[email protected]>

Interesting that it was a CC. And no other CC or To fields listed for that message?

Still, the group's posting address could have been a BCC, which wouldn't be seen by any recipient.

The "from" line shows the group address, but I think that's normal for any message going through the group in some way.

Um no. Group message postings usually carry the From address of the sending member. With the exception of services (like yours) that require it to be rewritten for DMARC; in which case it comes out as

From: "Display Name via Groups.io" <user=@>
(where the italics are generic for the actual member's info)

Shal


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Re: Email to owner's address went to group instead

 

Thanks for your replies. Your scepticism mirrors my own, but if someone sends a message to the wrong address by accident, as can easily happen, it's usually easy to spot.

I'm familiar with viewing full headers. However, my email program doesn't seem to allow me to look at the full headers for individual emails any more. The relevant message triggered a new thread, for which I can only view full gobbledygook for the most recent message, which was not the problem message. That said scrolling down the raw version of the thread, the "to" line of the problem message shows the owner's address
> *Cc:* 'TA email group moderators' <[email protected]>
and no sign of the group address. However, I received the message only via the group address. The other odd thing is, it was actually part of an ongoing conversation, which had been going through the owner's address until that point.

The "from" line shows the group address, but I think that's normal for any message going through the group in some way.


Re: Replying From the Owner Email

 
Edited

Marcio,

?
How would I go about setting up that account?
You quoted the answer below.


Thunderbird can handle multiple different email accounts. If you have more than one account set up, when composing a reply there's a dropdown in the From field in the compose window and there you can choose any of your accounts.?
But when I try to set up a different one from my own email, for example, the message won't be sent no matter what I do :(
Is this what you are talking about?

That wasn't me, but in Thunderbird each account you use for sending must be linked to one of your valid SMTP configurations. In the first page of the Account's settings you can set the Email Address, and at the bottom the Outgoing Server (SMTP). In that drop-list pick the outgoing service you wish to use (typically the one for your primary email address).
?
On the Server Settings page for that account uncheck every form of checking for new messages, and you can leave the POP or IMAP server information blank - as there is no server from which you can retrieve +owner messages.
?
Having done this success is not guaranteed. Your chosen outgoing service may reject messages you send with an alternate From address; and the destination service may reject messages that use this kind of spoofing.
?
?
In Yahoo Mail it is in the Mailboxes tab of the More Settings page, under Send-only email address.
Hmmm, I guess that's what I'm missing. I've never set up this option on my Yahoo email. Maybe this is why the message isn't being sent when I try changing the "from" field?
?
Setting up the spoof on the server side (in Yahoo Mail's options) is similar conceptually to what I described for Thunderbird, but it controls a drop-list for the From field in Y!Mail's web interface. I don't know if that relates in any way to using it from Thunderbird. Maybe it acts as an enable for a spoof done in Thunderbird, or maybe Yahoo Mail flat out rejects any spoof submitted through SMTP (Thunderbird).
?
?
Well, I guess I've covered all the answers given so far. And maybe it's not on topic for this list anymore ...
?
I think we're still on topic. Being able to send messages from the group's +owner address is frequently desired by group mods/owners, and this is as good a place as any to discuss ways of doing it and the pros and cons of the various methods.
?
?
Is there another place where we can talk about it, that is, if you guys are interested, without perhaps cluttering up the list with something that may not be of interested for everyone?
?
Anyone who has lost interest can always use the Mute This Topic link in the footer. ? ;-)
?
Shal
?

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Re: New subscribers bypassing the Pending subscription notice

 

?All right, that answers my question then. Thanks to both of you.?
If these messages are not being logged in the activity log, then I don¡¯t know that they¡¯re not receiving them. More than likely they¡¯re just not answering them.

?That¡¯s kind of what I had suspected earlier this morning, so I¡¯m going to leave it at that.

?Thanks again for your help.?

John Myers?

On Fri, Aug 9, 2019 at 11:04 AM Bruce Bowman <bruce.bowman@...> wrote:
On Fri, Aug 9, 2019 at 09:20 AM, John Myers, KD8MQ wrote:
I run the OSPOTA (Ohio State Parks On The Air) group. I have it set up so that a join request triggers a Pending Subscription notice to them so they can give us more information about themselves. Once they reply favorably to that, we approve them.?

We've had a few that according to the activity log are not getting the notices.
As Chris mentioned, most (all?) automatic notifications do not get logged. An actual failed delivery (i.e.: bounce) should show up in that subscriber's?Email Delivery History. It's always possible that a notification will land in someone's spam/junk folder, so be sure to have your subscribers check for that, too.?

Finally, anyone you Invite/Direct Add is not sent any Pending Subscription notice...and in fact, such people never land in Pending status. Groups.io assumes that you have already vetted them in some other fashion...otherwise you wouldn't have sent them an invitation. If for some reason you need to collect information from everybody (including invitees) you'll have to find some other way to do that.

More info at?/g/GroupManagersForum/wiki/Screening-New-Members-Using-the-Pending-Subscription-Notice

Hope this helps,
Bruce?
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Re: New group manager here with a quick Q

 

¿ªÔÆÌåÓý

Instead of letting any member direct add a person they ¡®think¡¯ would like to join their group (With owner/moderator approval), why not ¡®personally¡¯ send to that person that might want to join, the home URL of that group for their consideration of joining.

?

Don


Re: Email to owner's address went to group instead

 

Trista,


This happened this morning. According to the simple header displayed in my email program, the message was definitely sent to the owner's address and not to the group address.

If your "simple header" shows only the Display Name part of the To address that could be the source of confusion, as Marcio suggested. You may need to use "show details", "show original", "view source" or some similarly named function in your email interface in order to see the full To address. The details of doing that depend on the program you're using.

Another possibility is that the sender included the group's posting address as a BCC. But then you should have seen it both in the group and directly as a +owner message. Unless your email interface collapsed the two together as being "the same" message, or unless you haven't elected to receive all +owner messages.

?
We use the owner's address all the time and it has never happened before. Is this a new glitch?

I think it is more likely pilot error on the part of the person who sent the message.

Shal


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Re: re deleting photos

 

I believe at least part of the source of the problem is that there aren't permalinks to photos.? In any album, when a photo is deleted, the "link" to others may change.? For example, if there are 5 photos, they're labeled as /g/groupname/photo/album#/0 through /g/groupname/photo/album#/4.? By deleting #2, they're renumbered as 0-3, so #4 becomes #3.? The ?p= after the initial part of the link should go to the correct one, but doesn't always do it properly.

Duane
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Re: re deleting photos

 

¿ªÔÆÌåÓý

This issue of the wrong picture being displayed in a Photo Album, when clicking on the thumbnail of a particular picture in that album, does not appear to happen all the time for me. When it does happen, I have to click on one or two pictures on either side of the one I want to display the right one. I have not experienced that issue in Emailed Photos to date. Sort order inside a Photo Album should not make a difference, in displaying the correct picture linked to the thumbnail in that album.

?

When I notice this issue happen again, I will spend more time trying to analyze what is happening.

?

Don


Re: New subscribers bypassing the Pending subscription notice

 

On Fri, Aug 9, 2019 at 09:20 AM, John Myers, KD8MQ wrote:
I run the OSPOTA (Ohio State Parks On The Air) group. I have it set up so that a join request triggers a Pending Subscription notice to them so they can give us more information about themselves. Once they reply favorably to that, we approve them.?

We've had a few that according to the activity log are not getting the notices.
As Chris mentioned, most (all?) automatic notifications do not get logged. An actual failed delivery (i.e.: bounce) should show up in that subscriber's?Email Delivery History. It's always possible that a notification will land in someone's spam/junk folder, so be sure to have your subscribers check for that, too.?

Finally, anyone you Invite/Direct Add is not sent any Pending Subscription notice...and in fact, such people never land in Pending status. Groups.io assumes that you have already vetted them in some other fashion...otherwise you wouldn't have sent them an invitation. If for some reason you need to collect information from everybody (including invitees) you'll have to find some other way to do that.

More info at?/g/GroupManagersForum/wiki/Screening-New-Members-Using-the-Pending-Subscription-Notice

Hope this helps,
Bruce?
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Re: Replying From the Owner Email

Marcio
 

¿ªÔÆÌåÓý

Hi,
I'm going to address more than one answer on this email so it will be a bit long.

Shal,
Depending on your email service, you may be able to create an "account" within your email address which has the group's +owner email address. With Gmail or Yahoo Mail you'll be required to prove that you are authorized to use that address - they'll send a confirmation email to it.
How would I go about setting up that account?
I know it's possible to have more than one identity, which seems to be what Bill talked about here:
Thunderbird can handle multiple different email accounts. If you have more than one account set up, when composing a reply there's a dropdown in the From field in the compose window and there you can choose any of your accounts.?
But when I try to set up a different one from my own email, for example, the message won't be sent no matter what I do :(
Is this what you are talking about?

Peter wrote:
However I have done it successfully using a different address known to Thunderbird and that has gone through OK.
What would be an address "known to Thunderbird"?
I have two accounts configured. Would I then be able to send a message through my Yahoo account simulating the other account that I have? If so, that's nice, but I'll never be able to use the +owner address using this technique unless I make it known to Thunderbird. And how can I make a "virtual address" to be known to Thunderbird? :(

Peter wrote:
Technically spoofing I know, but I have done what I think you are trying to do in Thunderbird going out through btinternet.com. ?

Donald wrote in reply:
I can do that myself (spoof an email address) but only with my ISP
email. I tried it with some webmail accounts and it didn't work for
me.?
Apparently, these days it doesn't work for most of the email providers. As far as I could see Yahoo is one of them, but I'm trying to find out if I missed some step before trying it again.

Shal,
The kind of "account" I'm referring to is something you set up on the Accounts and Import tab of the options page of Gmail's web interface. There's a Send mail as field where you can add more addresses. It doesn't create a new email address or inbox, just an ability to use that address when sending messages via Gmail's server.
In Yahoo Mail it is in the Mailboxes tab of the More Settings page, under Send-only email address.?
Hmmm, I guess that's what I'm missing. I've never set up this option on my Yahoo email. Maybe this is why the message isn't being sent when I try changing the "from" field?

Well, I guess I've covered all the answers given so far. And maybe it's not on?? topic for this list anymore (sorry if it's the case, I've only realised it now). Is there another place where we can talk about it, that is, if you guys are interested, without perhaps cluttering up the list with something that may not be of interested for everyone?

Thanks for the time taken to help me. It's much appreciated.

Cheers,
AKA Starboy

Sent from a galaxy far, far away.


Re: New subscribers bypassing the Pending subscription notice

 

On Fri, Aug 9, 2019 at 02:20 PM, John Myers, KD8MQ wrote:
We've had a few that according to the activity log are not getting the notices.
"Normal" Pending Subscription messages are not recorded in the Activity Log, only those sent manually by a Moderator (because there has been no response to that sent automatically)? are recorded.

How do you know that they are not getting the notices given that the Activity Log doesn't tell you!

Chris