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Re: Some attachment questions
On Feb 20, 2019, at 10:15 AM, Bruce Bowman <bruce.bowman@...> wrote:Is this true? An attachment is deleted from a message (after a message has been sent) and it still "continue to reside on the server in association with the corresponding messages in the message archive.¡± and "count against your quota.¡±... If so, it would be pointless to delete message attachments (after a message has been sent) in order to reduce the amount of storage space used. |
Re: Need advice [about a suspicious message]
On Thu, Feb 21, 2019 at 02:09 PM, Sandra Pickens-Gmail wrote:
I have gone to the message and clicked the little down arrow beside the message, but the box does not open with the delete command.Go to the message with the offending attachment online, click the More link at bottom right, and select Edit Message from the resulting popup menu. Tic the checkbox of any attachment you want to delete, enter an explanation if you like, then click the blue "Save Without Sending" button. ? Hope this helps, Bruce -- The system Help is your friend.??/static/help |
Re: Some attachment questions
On Wed, Feb 20, 2019 at 11:23 AM, Samuel Murray wrote:
It would not negate it. Being able to moderate via e-mail and gettingIt would negate being able to moderated via email unless it were made an option. If you can't see the message, either by being quoted in the notification or an attachment thereto, how can an owner/moderator decide whether or not to approve the post without logging in to Groups.io? I have a few members on moderation and neither I nor my moderators are always in position to log in to approve time-sensitive posts. Dave ? |
Re: Need advice [about a suspicious message]
¿ªÔÆÌåÓýI have gone to the message and clicked the little down arrow beside the message, but the box does not open with the delete command. ? From: [email protected] <[email protected]> On Behalf Of Chris Jones via Groups.Io ? On Thu, Feb 21, 2019 at 03:59 PM, Sandra Pickens-Gmail wrote:
Yes: delete it from your group's message / attachment archives ASAP, if not sooner. |
Re: Need advice [about a suspicious message]
Hi I've just enabled the new virus scanning option for groups. Under Message Policies, there's a dropdown labeled Viruses. It defaults to Blocked, but can be set to Moderated.
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I disabled scanning for phishing schemes, because the false positive rate was just way too high. So it only scans for viruses. Emails from non-members that contain viruses are blocked regardless of the group setting. When a message is blocked or moderated, an entry is added to the activity log (there are 3 new actions: non-member blocked, member blocked, member moderated). When viewing a moderated message for approval, a red badge is displayed with the name of the virus detected. I'm not currently retroactively scanning the archives and I'm not currently displaying anything when viewing moderated and then approved messages in the archives.
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In my testing, very few viruses are actually sent through the system. So, hopefully, this is something you won't encounter.
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Please let me know if you have any questions.
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-- /g/GroupManagersForum/wiki /static/help More help: use the search button at the top of the Messages list. |
Re: Need advice [about a suspicious message]
On Thu, Feb 21, 2019 at 03:59 PM, Sandra Pickens-Gmail wrote:
I have notified the group not to open the zip file, anything more I can do to protect members from this?Yes: delete it from your group's message / attachment archives ASAP, if not sooner. Chris |
Need advice [about a suspicious message]
I approved an email that had an attachment from a group member, after approval she notified me that she did not send the message.? It has a zip file attached .? I have notified the group not to open the zip file, anything more I can do to protect members from this? ? Sandra Pickens
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Re: Email bouncing question
On Thu, Feb 21, 2019 at 01:28 AM, Michael Keiser wrote:
I can not figure out what is going wrong.? can anyone help?Are the messages being formally "bounced" or are they simply not getting through? Another possibility is that for some reason the member concerned has had their Posting Privileges set to Override: not allowed to post. Worth checking given that it only takes a few seconds. Can the member post using the web UI? Chris |
banner question
How does one change the photo banner to one that is more representative of my group? While I respect elephants, they really don't have much to do with quilting. By the way, my email that said my group was approved said that if I have any questions, I should feel free to ask.? The email was sent from a "no reply" email. Oh, the irony. Stephanie |
Re: Email bouncing question
Michael, I am having trouble with one of my members email.? they can receive emails but they can not send emails.? they keep getting bounced when they reply. Have a look at the Activity Log for your group, you may be able to spot "tried to send" entries corresponding to the member's failed attempts. That's assuming that the member got the group's posting address right, which should be the case if they are actually replying (and your group is set to Reply to Group). As Jim said, sending from the wrong address or sending to the wrong address are the most common errors. In the case of sending From the wrong address, you'll see an activity log entry like "Non-member [address] attempted to send message "[subject]" via email". Tell the member that he/she must send from the address subscribed to your group - that address will appear at the bottom of the footer of each email he/she receives from the group. You may find log entries citing other causes. Hopefully the log entry is clear enough for you to figure out what to do. If not, feel free to post the entry here. In the case of sending To the wrong address there won't be any log entries, so you'll have to rely on Jim's technique of having the member CC you (your address, not the group's) next time he/she attempts to post or reply to the group. Careful checking of the To field in that copy should reveal the problem. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Re: Email bouncing question
Michael, are you saying that your member cannot send email to the group?
Likely your member is using the wrong email address to send from. The member can send from a second address - by going to the group, their name in the top right corner, Account and adding an email alias - Advanced. See?/g/GroupManagersForum/wiki/dealing-with-bouncing For bouncing, see Admin, Activity, Member Activity and if?it was really "bouncing", see?/g/GroupManagersForum/wiki/dealing-with-bouncing Frances -- /g/GroupManagersForum/wiki /static/help More help: use the search button at the top of the Messages list. |
Re: Email bouncing question
Jim Higgins
We could probably answer this question had you included the bounce message your member received.
Ask your member to send you acopy of the bounce message. Also ask the member to send another email to the group and to include you as a CC to that email. When you get your copy... 1. Closely examine the group address for a typo. 2. Examine the email address of the member as shown in the email vs the email address in her groups.io accoount. I bet a discrepancy in one of those will be the cause of the problem. Jim H |
Re: Yahoo transfer
#transfer
On Wed, Feb 20, 2019 at 11:16 AM, vandy.simpson wrote:
I'm assuming my group is NOT one of the 8? The transfer was in progress,I think you should contact [email protected] for this case, including all the details you have.? If you had actually given the go ahead for the transfer to be started, you should be grandfathered in. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
Re: Yahoo transfer
#transfer
I'm assuming my group is NOT one of the 8? The transfer was in progress, and I just wandered by to see if anything was happening, saw I needed to do something, and now I'm being asked to upgrade. (Foolishly I missed that it was the year of premium, and paid for the one month, figuring I would just absorb the expense for the group.) So I'm still stuck in transfer limbo, now have paid for a month, definitely can't afford to pay for a year, and guess I just have to go back to the idea of transferring everything item by item, member by member. I wasn't even wanting to bring the message archives.
?But it's for a volunteer group, so I can't really ask them to pay. vandy |
Re: Some attachment questions
On Wed, Feb 20, 2019 at 11:23 AM, Samuel Murray wrote:
It might be handy to be able to send a notification only, with a link to the message itself, but with neither the message attached nor the reply options that would permit one to approve it without logging in. Such an option might be a good suggestion for beta, accompanied by an appropriate use case.Not that I am aware of. Such a setting would negate the ability to approve messages via email.It would not negate it. Being able to moderate via e-mail and getting Regards, Bruce? -- The system Help is your friend.??/static/help |
Re: Some attachment questions
On 2019/02/20 04:15 PM, Bruce Bowman wrote:
On Wed, Feb 20, 2019 at 09:52 AM, Samuel Murray wrote: Is it possible to set the system so that the moderator gets Not that I am aware of. Such a setting would negate the ability to approve messages via email.It would not negate it. Being able to moderate via e-mail and getting notified via e-mail when something requires moderation, are separate things, IMO. It is perfectly feasible to have both. (I assume the relevant option is "Email when there are messages needing approval".) I find the potential to edit pending messages incredibly useful, and I suspect I'll use it a lot, but that would mean visiting the web anyway. Samuel |
Re: Some attachment questions
On Wed, Feb 20, 2019 at 09:52 AM, Samuel Murray wrote:
1. Is it currently possible for members who are subscribed via e-mail to choose/specify not to receive attachments via e-mail, even if the moderator approves a message that contains an attachment?Yes...a Subscriber can do this by going to Subscription>Advanced Preferences>Max Attachment Size and changing the entry to 0.?Or if the Subscriber has difficulty logging in, you as a group Owner can do it for him by opening his record in the Member List and again opening the Advanced Preferences section. Having done so, the Subscriber record in the Members List will display an "A" tag. See /g/GroupManagersForum/wiki/Status-Badges-in-the-Members-List, Email Delivery section. It is also possible to set this as a group default by going to Admin>Settings and clicking on the "Default Sub Settings" button at the top of the page. The default will only apply to Subscribers that join after you've made the change, and can subsequently be altered by the individual as described in the previous paragraph. 2. I've noticed that if I remove an attachment from an incoming, moderated message, the message contains no information that an attachment was removed (I must edit the message manually and write that information into the e-mail myself, if I want it to be known). Is there a setting that will make that information known? E.g. if an attachment is removed by the moderator, the message would e.g. contain say something like [attachment "very large file.zip" (20 MB) removed].There is no setting to automatically notify anybody of edits you might make during message moderation. You must do that yourself. 3. If the moderator gets a notification to approve a message that contains an attachment, the message is itself attached, so the moderator receives the attachment in his e-mail. Is it possible to set the system so that the moderator gets notification that there is a message waiting to be approved, but without having to receive a copy of the mail himself?Not that I am aware of. Such a setting would negate the ability to approve messages via email. 4. Is there an option whereby attachments that are sent to the list, are not actually attached to the mails, but are stored online, and a link to those attachments are put in the mails instead, so that users who want to view the attachment can click the link and download it?Any email received by the group whose combined attachments exceed the Max Attachment Size setting will be sent as links. This determination is done on a subscriber-by-subscriber basis as the outgoing emails are sent to the group members.? Note that all attachments continue to reside on the server in association with the corresponding messages in the message archive. They also count against your quota. The only way to keep them from accumulating is to disallow attachments in settings. See Admin>Settings>Message Formatting>Attachments for available options. ? Hope this helps, Bruce -- The system Help is your friend.??/static/help |