GroupManagersForum@groups.io

Re: Text formatting in e-mails

Victoria,

These pre-formatted documents comletely change their looks as soon as
they appear in the message field of the group.I concur with Arno's suggestion to send the form as an attached file.

However I'd recommend using PDF (Portable Document Format) over Word or any other application-specific file format. Modern versions of Office (and LibreOffice) can export documents in PDF format, and Win10 includes a decent printer driver that produces PDF files from any application that can print.

Make sure the cover message explains what's in the attachment and why the member should fill it in. A bit of specific context there can go a long way to avoid having the message treated as spam (spammers often send attachments with very terse messages). That is, "Here, fill this in." would not be a very compelling to the member, nor very "ham-y" to their email service.

Shal


-- 
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

Re: Automatic Deletion of Members If Message Marked As Spam #poll

#6943

Tony,

Having membership Deleted for a spam claim is counter to the interests
of Groups.io, to the Group Owner and Member.Easy for you to say, but Groups.io's founder has a different idea of what's in the best interests of Groups.io, group owners, and members:


If a FeedBackLoop, FBL message comes in could this be challenged and
managed by Groups.io at a higher level?Apparently not, see above link.

To be managed by the ESP to the satisfaction of Groups.io, Group Owner
and Group Member.The problem is that Groups.io is as yet a pretty tiny tail to go wagging a big dog like Verizon (owner of Yahoo Mail and AOL, apparently the two most problematic services).

The FBL is generated and sent by the member's  ESP. Email Service
Provider, who must take responsibility for their actions. Possibily by
making provision for a White List.I don't know about AOL, but Yahoo Mail has a filter function which I think may be used to direct group messages to the user's Inbox, bypassing the spam filter.

The trouble is, many group owners despair of ever teaching their group members how to do things like that; and face the related problem that the mechanism is likely different with each service.

It wouldn't surprise me if somewhere on the web is a good list of methods for "whitelisting" email list messages, broken down by service. The trick would be to find one that isn't out of date or part of a "shady" web site.

A more exhausting trick would be to try and create such a reference for ourselves in GMF's wiki. An advantage is that it could focus on the services that exhibit a problem. A disadvantage is that it would have to be maintained, probably by people who use the respective services.

Shal


-- 
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

Re: Getting Logged-Out of Groups.io unexpectedly . . .

#6942

Did you get an email about it? Any message at all? But you say no unsubscription notice.
Hard to tell without more info.
Are you logged in with a password or did you just use "send me a link"?
I would add a password - top right corner in the menu headed by your name.
Perhaps knowing what device, operating system, browser might help.

Frances

Re: Getting Logged-Out of Groups.io unexpectedly . . .

#6941

Paul,

How often and under what circumstances might one find him- or herself
unexpectedly logged out from Groups.io groups?I think the lifetime of the log-in cookie is 30 days.
/static/help#i-have-forgotten-my-password-i-dont-have-a-password

If you delete your browser cookies, or your security software does, that will effectively log you out as well.

It has happened to me twice now and I have not knowingly deleted any
Groups.io messages as spam prior to being logged out.Completely unrelated.

And Gmail doesn't do the Feedback Loop thing, so you wouldn't have been unsubscribed even if you had.

Shal


-- 
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

Getting Logged-Out of Groups.io unexpectedly . . .

#6940

Gentle GMF.io Members,

I know this has probably been discussed to soe etent already, but . . . .

How often and under what circumstances might one find him- or herself unexpectedly logged out from Groups.io groups?

?

It has happened to me twice now and I have not knowingly deleted any Groups.io messages as spam prior to being logged out. (Logged out, not unsubscribed.)

?

Is this a usual occurrence or is there something else I might be doing that would cause this to occur?? ?

?

It doesn't seem to be for lack of activity on any my registered IO groups as I do visit them regularly at least several times per week.

?

Comments?? Suggestions?

?

Regards,

?

Paul M.

Owner, CostaRicaLiving group

==

Re: Database bug #bug

#6939

Please see /static/help#questions-and-bug-reports? Include as much information as you can, including any version numbers to see if it can be recreated and fixed.? GMF@ isn't officially monitored by Mark or anyone at groups.io.

Duane
--
Help: /static/help
GMF's Wiki: /g/GroupManagersForum/wiki
Search button at the top of Messages list
A few site FAQs: /static/pricing#frequently-asked-questions

Database bug #bug

#6938

As moderator of a 750-member group on Groups.io, I've found what appears to be a bug in the Groups.io database code. After a handful of reports from members of my group using Safari that they were unable to edit an existing record in the Owners List database, I tried it myself using my MacBook Pro and the Safari browser. Didn't work. I can use that combination to CREATE a record but not to EDIT an edit an existing record.

Caveat emptor: if you're using the Safari browser with any operating system you may have this problem. My recommendation is to use another browser. I've had a good experience with the Google Chrome browser but there are many others that appear to work with the Groups.io database feature.

Meanwhile, how do I report an apparent bug like this to Groups.io . . . is this post sufficient?or is there someone I should notify.

Thanks,

Milt

--
Milt Baker, owner and chief moderator
Nordhavn Owners Group - groups.io/g/nog
NOGmoderator@...

Re: Messages without subject line

Arno Martens

#6937

On Wed, Apr 4, 2018 at 06:57 am, Bruce Bowman wrote:

Since he has paid his club dues, kicking him off isn't really an option unless his behavior gets a little more outrageous than it has so far.

Don't know what your clubs conditions are but I would put him on moderation and not pass on his messages until he changes.

My eMail client is set up to put messages without a Subject into the Spam Folder.
Arno

Re: How to obtain a members email address

Arno Martens

#6936

All my groups are eMail based and and every poster's eMail address is displayed.
Arno

Re: Text formatting in e-mails

Arno Martens

#6935

As I started out before HTML was used for eMail I wish everyone would use plain text.

That said, I would highly recommend to send these forms as Document attachments.
Anyone can download LibreOffice for free and, unless macros are used, everything is virtually interchangeable with MicroSoft's Office versions.
Arno

Re: Automatic Deletion of Members If Message Marked As Spam #poll

#6934

On Wed, Apr 4, 2018 at 01:19 pm, Frances wrote:

The Zendesk link needs removal or editing. It doesn't lead to anything useful.

That was my first thought as well, and then I considered the possibility that I had missed something; perhaps I hadn't.

The wikipedia link is at the bottom of the (draft) in - house wiki document anyway.

Chris

Re: Messages without subject line

#6933

Don't you have member terms and conditions that cover his case?
If not, it might be a good time to implement some.
And, you could always refund his membership and then ditch him.
--
Bob Bellizzi

The Corneal Dystrophy Foundation

Re: How to obtain a members email address

Nancy in Renton

#6932

I never give out email addresses without prior approval.

For me, I look in the yahoo (now inactive) group and email the person (B) and tell them (A) would like their address is it okay to give it out? Or give them (A)s email and ask them to contact them.

Re: Automatic Deletion of Members If Message Marked As Spam #poll

#6931

The Zendesk link needs removal or editing. It doesn't lead to anything useful. Perhaps substitute the wiki link, a Help article or something else that explains it?
There is a good Wikipedia article on FBL.

Frances

Re: Messages without subject line

RickGlaz

#6930

Depends if his questions are useful I guess.
(Questions are the only time he would be adding the subject line...)

He might be thinking a lot of people don't read the subject line anyway so......
OR conversations drift far from it... (Who knows?)

You might want to figure out his motivations instead of watching his actions.

Rick

On April 4, 2018 at 9:47 AM Bruce Bowman <bruce.bowman@...> wrote:that
On Wed, Apr 4, 2018 at 05:26 am, Paul Ohio USA wrote:
Just curious, why do you put up with them?I run a closed group for club members only. Since he has paid his club dues, kicking him off isn't really an option unless his behavior gets a little more outrageous than it has so far. I have done the "edit topic and merge" thing but would prefer not to persist in doing that.

Anyway, I sent him a nicely-worded request to do better. His petulant reply was that he would direct-mail people from now on and not use the group. I think he's bluffing, but if not, so much the better.

Thanks to all for your responses.

BruceSent from my WEBmail.

Re: RSS Feed Integrations #integration

#6929

I tried these URLs too and they look like they should have worked, but didn't.

Time to send a note to support, I guess.

Bruce

Re: Messages without subject line

#6928

On Wed, Apr 4, 2018 at 05:26 am, Paul Ohio USA wrote:

Just curious, why do you put up with them?

I run a closed group for club members only. Since he has paid his club dues, kicking him off isn't really an option unless his behavior gets a little more outrageous than it has so far. I have done the "edit topic and merge" thing but would prefer not to persist in doing that.

Anyway, I sent him a nicely-worded request to do better. His petulant reply was that he would direct-mail people from now on and not use the group. I think he's bluffing, but if not, so much the better.

Thanks to all for your responses.

Bruce

Re: Automatic Deletion of Members If Message Marked As Spam #poll

#6927

Chris,

I prefer the sentence be included. I've just lost a member due to this policy.

I'd almost classify this as a fair trade problem in that small service providers are forced into doing this yet Yahoo ignores the? policy. It forces small start ups to jump hurdles.

I wonder if this is why Verizon/Yahoo don't mark bouncing Yahoo email members. I know that almost all of my Groups.io members that bounced when transferred from YGroups were bouncing in the Yahoo Group but were not marked. I checked by sending 2 test emails. 1 from my Yahoo account and 1 from my gmail account, both bounced.

Paul, Ohio, USA

Gedmatch A228451, Cousin CGW A428058 & Cousin CSWC A866649

On Wednesday, April 4, 2018, 8:26:18 AM EDT, Chris Jones via Groups.Io <chrisjones12@...> wrote:

Mark has now provided me with a copy of the updated "message to deleted members" that has been used from 22 March 2018, and I have added it to the draft wiki.

Having read and thought about it, I am still not sure that it is clear enough about one point. I think Marked picked up a point made by Shal in his post? , and removed a sentence that was in my original suggestion, that sentence being Please note that this "marking as spam" may have been done by your Email Service Provider and not by you.? Given that I and others have expressed reservations about many members' degree of "IT Awareness" I tend to think that without that sentence the message may well not drive home the fact that what happened was down to the MSP rather than the individual member.?

I would appreciate other members' views on this before submitting a further suggestion. ??

I may also add to the "Remediation" section to reinforce the fact that some degree of advance mitigation of this overall problem is down to individual members themselves, and that it cannot be done by Owners and Moderator.

To save hunting for the link to the draft wiki it is here: /g/GroupManagersForum/wiki/Removed-for-spam

Regards,

Chris

Re: Messages without subject line

#6926

As others have said, put them on moderated status and send them a message as to what is expected.? Give them a couple of chances to conform and third strike remove them from the group and ban them.

Bruce Wilson
Barrie, Ontario, Canada
Life Member    NMRA
Member    Scale 7 Group    Gauge 0 Guild  7mmNGA
Member Bird Studies Canada   Ontario Bird Banding Association
Brereton Field Naturalists' Club  Simcoe County Banding Group

Show quoted text

On 4/3/2018 20:25, Bruce Bowman wrote:
I have one member who refuses to provide a subject line to his messages, and instead inserts a hashtag which may [or may not] be relevant to his post. The topic then proliferates with a bunch of related posts that are nonetheless completely unsearchable with the search engine.

I find this irritating. Thoughts? Workaround?

Bruce

Re: Messages without subject line

#6925

Are they doing this on purpose? If so, the suggestions of warning, then booting or putting them on moderation, then adding a suitable subject would work.

Just curious, why do you put up with them?

Paul, Ohio, USA

On Tuesday, April 3, 2018, 9:00:42 PM EDT, Bruce Bowman <bruce.bowman@...> wrote:

I have one member who refuses to provide a subject line to his messages, and instead inserts a hashtag which may [or may not] be relevant to his post. The topic then proliferates with a bunch of related posts that are nonetheless completely unsearchable with the search engine.

I find this irritating. Thoughts? Workaround??

Bruce

开云体育