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Tony,

Having membership Deleted for a spam claim is counter to the interests
of Groups.io, to the Group Owner and Member.

Easy for you to say, but Groups.io's founder has a different idea of what's in the best interests of Groups.io, group owners, and members:

If a FeedBackLoop, FBL message comes in could this be challenged and
managed by Groups.io at a higher level?

Apparently not, see above link.

To be managed by the ESP to the satisfaction of Groups.io, Group Owner
and Group Member.

The problem is that Groups.io is as yet a pretty tiny tail to go wagging a big dog like Verizon (owner of Yahoo Mail and AOL, apparently the two most problematic services).

The FBL is generated and sent by the member's ESP. Email Service
Provider, who must take responsibility for their actions. Possibily by
making provision for a White List.

I don't know about AOL, but Yahoo Mail has a filter function which I think may be used to direct group messages to the user's Inbox, bypassing the spam filter.

The trouble is, many group owners despair of ever teaching their group members how to do things like that; and face the related problem that the mechanism is likely different with each service.

It wouldn't surprise me if somewhere on the web is a good list of methods for "whitelisting" email list messages, broken down by service. The trick would be to find one that isn't out of date or part of a "shady" web site.

A more exhausting trick would be to try and create such a reference for ourselves in GMF's wiki. An advantage is that it could focus on the services that exhibit a problem. A disadvantage is that it would have to be maintained, probably by people who use the respective services.

Shal


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