I think a screen-shot might help to clarify what is going on. I am unclear whether you are talking of an email coming in to groups.io and being classed as spam or whether this is a message going out from groups.io being classed as spam on delivery to a subscriber.

Hi...

I'm the owner of a group, and one member has a recurring issue, in that some of his posts get marked as spam, when they clearly are NOT spam.? It says the request to block the post comes from the group moderator, but I haven't requested anything.? I'm trying to figure out whether there's some way to prevent this from happening again.? Any advice is appreciated.

Thanks,
Steve

On Wed, Apr 26, 2023 at 09:27 AM, Duane wrote:

You can edit the second part on the Invite page (or change the Member Notice of type Invite).? Any changes you make while on the Invite page will be immediately reflected in the top area showing exactly what will be sent.

And remember you can use the formatting toolbar to highlight your message. Be sure to save the Member Notice.

Frances
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Help available from Groups.io help and GMF wiki.

?

On Tue, Apr 25, 2023 at 07:08 PM, Gisela Dawson wrote:

the first is the template (in black) where the two top sentences are redundant. ?

The second (in blue) is what I want to send.

You can edit the second part on the Invite page (or change the Member Notice of type Invite).? Any changes you make while on the Invite page will be immediately reflected in the top area showing exactly what will be sent.

Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.

On Wed, Apr 26, 2023 at 01:08 AM, Gisela Dawson wrote:

I've copied the two messages that appear?

when I want to send out an invitation to a new member.

Thanks for that. Now Bruce has explained about the "boilerplate" text that Groups.io adds as a matter of necessity, so I will not repeat that.

Let us look at your existing message in detail; the following is what Groups.io adds to top and tail your message customisation:?

On Wed, Apr 26, 2023 at 07:59 AM, Kenneth Sharp-Knott wrote:

I'm disappointed?that this is still the case.

As I noted earlier, I don't think it's a problem.? Have you tried setting up an auto response to see what happens?

Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.

开云体育

Thanks Bruce -- I did log in under the fivestar address, and went to Nutrition Reports. There is no "Owner" tag next to the Home button. What should I do next?

开云体育

Thanks Duane, I hadn't realized that, I will look into it. -Kathrynne

On 26 April 2023 13:06:14 (+01:00), Duane wrote:

On Tue, Apr 25, 2023 at 08:50 PM, Kenneth Sharp-Knott wrote:

does groups.io have any filtering for Out of Office replies built in?

I think there is some , but not sure how well it works.

I believe that was once considered basic etiquette for systems not to send out of office responses to messages that were marked as being from a list (i.e. included a List-ID header). I also believe that some large corporations think they know better than that established etiquette.

RFC 3834 recommends that out of office responses include an Auto-submitted header - Auto-submitted: auto-replied - but I have no idea whether many systems actually do that. If anyone has evidence that they do then a request to filter such messages could be made on [beta].

Malcolm.

On Wed, Apr 26, 2023 at 05:34 AM, Bruce Bowman wrote:

Kenneth -- You won't find it in the manuals, because there is no such
function.

I agree that it might be convenient in some circumstances.

Nah, they should just set their autoresponder to kick in when there's a *private* message - or switch to digest/nomail for the holidays

I'm not sure whether a solution on groups.io's end would even be possible

groetjes/?is, Ronaldo

On Tue, Apr 25, 2023 at 08:50 PM, Kenneth Sharp-Knott wrote:

does groups.io have any filtering for Out of Office replies built in?

I think there is some , but not sure how well it works.

Duane
--
Lots of detailed information can be found in the Owners Manual and Members Manual.

On Tue, Apr 25, 2023 at 11:26 PM, Annie Green wrote:

I did initiate a second poll and many could open it but many could not.?

So your previous statement that it "didn't post" is incorrect...it posted just fine.

There are 300 of us so difficult to identify problem.

Most often, the problem is that many of those who attempt to respond 1) aren't logged in to groups.io and 2) are unwilling to try to.

Regards,
Bruce
?
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Check out the groups.io Help Center?and?groups.io Owners Manual

On Tue, Apr 25, 2023 at 09:50 PM, Kenneth Sharp-Knott wrote:

I apologize if this is covered in the manual somewhere, but does groups.io have any filtering for Out of Office replies built in?

Kenneth -- You won't find it in the manuals, because there is no such function.

I agree that it might be convenient in some circumstances.

Regards,
Bruce

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Check out the groups.io Help Center?and?groups.io Owners Manual

I did initiate a second poll and many could open it but many could not.? There are 300 of us so difficult to identify problem.

I apologize if this is covered in the manual somewhere, but does groups.io have any filtering for Out of Office replies built in?? Our group has a lot of these that have in the past been filtered by the moderator, but I'm hoping these are handled more automatically in groups.io.? This would enable us to not have the need to moderate replies, just new topics.? We have just paid for the premium subscription.

Kristin . . .

On Tue, 25 Apr 2023 13:27:46 -0700, "Kristin Semmelmeyer"
<kristins1@...> wrote:

Hi, I'm wondering if there's a way to require that people interested in joining our group write to me, the moderator, and answer a few questions before they can join. ?

The short answer is yes, you can. See Bruce's post for a link to how to do that.
Before you do that, you should ask yourself if that's what you really want to
do. If it's just for spam prevention, there's another method that works well for
my 20 groups. What I refer to below is for spam prevention. If it's to keep the
group private, see my last paragraph only.

By requiring the prospective member to answer some questions, you will find out
if they're interested enough to bother answering the questions. You will lose
some interested people just because they don't like bothering with that (some
might see you as a heavy-handed group owner who micromanages the group, even if
you don't do that. Personally, if I'm interested, I will answer the questions,
but I do go into the group thinking it might be micromanaged.

There's not much benefit in just letting them click the join button and you
immediately approving their joining the group, so we let people join and they're
immediately members.

For spam control, we have our groups set to new member moderation (NMM), and you
can choose how many messages they need to have moderated and approved before
they go off NMM. After those 1, 2, 3, or 4 first posts that get approved, they
can post directly to the group without moderation. (Of course, you can moderate
ALL posts but in anything but a very small group, it can make you pretty busy
unless you have enough moderators to do that.)

Spammers won't likely want to bother with a questionnaire, nor will they likely
go learn enough about the group to make multiple coherent posts until they are
unmoderated. So we use the NMM as a spam prevention tool. Even with this, in our
larger groups of 2,000+ members, and our small groups too, we've only had a
couple of spammers try. They joined, made one attempt to make a post pertinent
to the group which was feeble, then tried to spam us, and they got banned, since
they were still on NMM. We had one join and immediately try to spam the group.
Because of NMM, they didn't get their post to the group.

What none of these measures will do, except moderating every post, is prevent
spam to the group when a hacker hijacks someone's email account (one who is not
NMM) and send spam to the group. It's very rare when that happens, and we put
that email account on full moderation, of course. We then try to contact the
person whose account was hijacked and work out the problem.

So there you have it, a few different ways of preventing spam, if that's your
intent. One thing a set of questions might do is, in a totally private group,
allow you to verify the person in some way that they are say, a victim of some
crime, or a patient with some disease, where you wouldn't want someone from the
general public to just join and see all the posts. In that case, a set of
questions, or some back and forth emails, might be the best way to handle a
prospective member.

Best wishes for you and your group,


Donald



----------------------------------------------------
Some ham radio groups you may be interested in:
/g/ICOM /g/Ham-Antennas
/g/HamRadioHelp /g/Baofeng
/g/CHIRP

On Tue, Apr 25, 2023 at 08:08 PM, Gisela Dawson wrote:

But I can't seem to change the wording on either.?

How can that be accomplished?

It can't.

And why is there a template at all??

So you can include your customized text (if desired). As Frances said earlier, this custom section can be highlighted by using different fonts, colors, or offsetting it within horizontal rules.

Why can't we choose our own messages?

For legal reasons, all invitations must contain a clear description of who sent this email, why they did it, and giving the recipient a means to opt out. If the boilerplate were eliminated and groups.io allowed you to send anything you wanted, someone could start a group and provide purposely misleading invitation information for phishing or other improper purposes.

In short...the problem is, you're not thinking like a criminal. :-)

Regards,
Bruce

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Check out the groups.io Help Center?and?groups.io Owners Manual