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Re: Lost ownership of my groups


 

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Thanks Bruce -- I did log in under the fivestar address, and went to Nutrition Reports. There is no "Owner" tag next to the Home button. What should I do next?


On 4/25/2023 9:33 AM, Bruce Bowman via groups.io wrote:

On Tue, Apr 25, 2023 at 10:16 AM, Kathrynne wrote:
How can I resume ownership of the group, and how can I change my email address to icloud? Any help would be greatly appreciated.
Well Kathrynne, the first thing is to prioritize things. Try to focus on doing things in this order:

1. Regain control of your group(s)
2. Download group content
3. Change your email address.

Your email suggests that you're trying to do all of these things at the same time. You're unlikely to meet with any success using that approach.

Focusing on Step 1...it sounds as if you own these groups under the fivestar address. Log in under that address and browse to one of your groups. There should be a baby-blue "Owner" tag next to the Home button at top left. Please do that and report back on whether this tag appears or not.

Regards,
Bruce


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