Re: Not getting notifications of messages
On Tue, 27 Sep 2022 18:53:38 +0100, Jim Smith <jf1smith@...> wrote: I am set up and have been for a few years now, to receive emails whenever someone emails our group email. Somehow that link is now broken and I no longer have any notification that someone has emailed our group or responded to a group email. My email has not changed, all of the permissions appear to be set still. This started I believe in the last few months. Any suggestions would be greatly appreciated.
Has your account got itself into a 'bounced' state? Once some net-glitch has set your account that way, it will stay so until you actively 'unbounce' it.
See: /helpcenter/membersmanual/1/understanding-groups-io-accounts/handling-a-bouncing-accountMalcolm.
-- Malcolm Austen - email: malcolm.austen@...
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Re: Can't upload large file
On Tue, Sep 27, 2022 at 10:07 PM, Donald Hellen wrote:
Perhaps make it a #bug report in Beta. Anyone else who encountered the same
problem should reply to your bug report there and that should get Mark's
attention.
I was able to successfully upload a 349 MB file to my Premium group at 5:05 AM EDT. Regards, Bruce
Check out the groups.io Help Center?and?groups.io Owners Manual
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On Tue, Sep 27, 2022 at 10:09 PM, Ann Wild wrote:
Is there a way to automatically send out a daily notice to all members reminding them that we are closed for specific days. (We announce and remind them in messages of the closing beforehand.)
No, but you can fake it using the calendar. Set up either a repeating event and issue a #cal-notice for each one, or a single event for the last day of downtime with several #cal-reminders leading up to it.? I don't like the above options because these same messages show up as hits when doing a hashtag search for real calendar activity. A better option for paid groups is to set up a Member Notice of type "locked group." This will be sent to anyone who attempts to post to the group during your lock. /helpcenter/ownersmanual/1/managing-member-notices/locked-group-notice?Hope this helps, Bruce
Check out the groups.io Help Center?and?groups.io Owners Manual
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Re: Can't upload large file
Donald -- Thanks very much for your suggestion.? Sorry to be slow about this, but I admin just a single, relatively small group and haven't had any significant problem with groups.io before (this is my first time in the GroupManagersForum, since [email protected] wouldn't respond).? I know just barely enough to get basic stuff done administering my group, so I'm not entirely sure how to go about "making it a #bug report in Beta."? If what you're referring to is some other channel to get the attention of the chief developer (I'm presuming that's who "Mark" is?), then I'd like to do that, but I don't understand how to translate "make it a #bug report in Beta" into action.? Can you elaborate at least a bit?? Appreciate your time.? Then, once I've reported it, Duane hopefully will report his identical experience, and maybe our two reports, as you suggested, will finally get this issue the attention it needs to get fixed. -- LBA
On 9/27/2022 8:25 PM, Donald Hellen via groups.io wrote: LBA . . .
On Tue, 27 Sep 2022 19:39:44 -0400, "Dr. Afrin" <drafrin@...> wrote:
This is definitely a groups.io problem, but, even with a paid group, I can't get any attention from [email protected]. Perhaps make it a #bug report in Beta. Anyone else who encountered the same
problem should reply to your bug report there and that should get Mark's
attention. He's pretty good at fixing bugs but be sure to include all pertinent
information on how to reproduce what you're experiencing.
Donald
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We are a premium group that periodically closes for several days to give the moderators a break. Is there a way to automatically send out a daily notice to all members reminding them that we are closed for specific days. (We announce and remind them in messages of the closing beforehand.) There seems to be no option to send a Special Notice daily. ?I came up empty in checking the Owner's Manual. ?Hence, my question. Thanks.
Ann?
[Subject line enhanced by moderator]
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Re: Can't upload large file
LBA . . . On Tue, 27 Sep 2022 19:39:44 -0400, "Dr. Afrin" <drafrin@...> wrote: This is definitely a groups.io problem, but, even with a paid group, I can't get any attention from [email protected]. Perhaps make it a #bug report in Beta. Anyone else who encountered the same problem should reply to your bug report there and that should get Mark's attention. He's pretty good at fixing bugs but be sure to include all pertinent information on how to reproduce what you're experiencing. Donald ---------------------------------------------------- Some ham radio groups you may be interested in: /g/ICOM /g/Ham-Antennas/g/HamRadioHelp /g/Baofeng/g/CHIRP
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Re: DISASTER RECOVERY - Group Inadvertently Deleted
On Tue, 27 Sep 2022 13:42:35 -0700, "Jack Hedges - KY4TPR" <j.hedges887@...> wrote: Having to go through the same thing. Was told by support that once a group is deleted, it's gone forever. The name of the group can be reused though Fortunately, as Duane mentioned in an earlier reply, it is difficult to accidentally delete a group. There's a pretty explicit warning that makes you give thought to what you are about to do. Something to consider--if you're thinking of deleting a legacy basic group that has file and picture storage, you can put it in limbo by making it an announcement only group, and do some other things to make the group inactive but still there, and if you decide at a later time you want to use it for another purpose, put it to work with a new name and you have a new group with the "old" privileges. Once you delete a legacy basic group, it's gone. If you later start a new group for a different purpose and don't want to upgrade to premium, your new group won't have file and picture storage, among other things. If you had put it on deep freeze and later needed it, then you could make it a different group with the old privileges. What Duane said makes sense. You just need to read the warning and heed it. I don't know how Mark could make it any more difficult to accidentally delete a group. Donald ---------------------------------------------------- Some ham radio groups you may be interested in: /g/ICOM /g/Ham-Antennas/g/HamRadioHelp /g/Baofeng/g/CHIRP
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Re: Can't upload large file
FWIW, I tried the large (325MB) upload again, and this time I left
it running a bit longer than I had ever done before...and indeed
wound up with a blank .../editfiles page, just like you reported
with your 311MB file.
This is definitely a groups.io problem, but, even with a paid group,
I can't get any attention from [email protected].? Other than
putting my file on another storage site and just setting up a link
on groups.io to the other site (in other words, other than "giving
up") -- an option I said I have reasons to not prefer -- do I have
any other options to get this working properly in groups.io?
-- LBA
On 9/27/2022 3:27 PM, Duane via
groups.io wrote:
toggle quoted message
Show quoted text
On Sun, Sep 25, 2022 at 11:21 AM, Dr. Afrin wrote:
Does anybody in this managers' forum have any
suggestions for getting this upload to work?
I tried a couple of test files the last couple of days, mid
afternoon central US time.? The 161MB file uploaded fine, the
311MB file went through the paces, but wasn't actually uploaded
and no message in the log.? I ended up on a blank editfiles page
which I don't recall seeing before.? I've only got 1Mbps upload,
so it took awhile...
BTW, I presume you have a paid group.? Basic (free) groups have a
limit of 100MB per file.
Duane
--
Lots
of detailed information can be found in the Owners
Manual and Members
Manual.
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Re: Can't upload large file
Yes, I have a paid group.? Sounds like you're having a problem
similar to (though not precisely the same as) I'm having.? If
nothing else, glad to know it's not me or anything in my local
network.? Sounds more like a groups.io problem, but I will still try
a 4:00 a.m. upload when I can find the opportunity.
-- LBA
On 9/27/2022 3:27 PM, Duane via
groups.io wrote:
toggle quoted message
Show quoted text
On Sun, Sep 25, 2022 at 11:21 AM, Dr. Afrin wrote:
Does anybody in this managers' forum have any
suggestions for getting this upload to work?
I tried a couple of test files the last couple of days, mid
afternoon central US time.? The 161MB file uploaded fine, the
311MB file went through the paces, but wasn't actually uploaded
and no message in the log.? I ended up on a blank editfiles page
which I don't recall seeing before.? I've only got 1Mbps upload,
so it took awhile...
BTW, I presume you have a paid group.? Basic (free) groups have a
limit of 100MB per file.
Duane
--
Lots
of detailed information can be found in the Owners
Manual and Members
Manual.
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Re: DISASTER RECOVERY - Group Inadvertently Deleted
Having to go through the same thing.? Was told by support that once a group is deleted, it's gone forever.? The name of the group can be reused though.
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Re: Can't upload large file
On Sun, Sep 25, 2022 at 11:21 AM, Dr. Afrin wrote:
Does anybody in this managers' forum have any suggestions for getting this upload to work?
I tried a couple of test files the last couple of days, mid afternoon central US time.? The 161MB file uploaded fine, the 311MB file went through the paces, but wasn't actually uploaded and no message in the log.? I ended up on a blank editfiles page which I don't recall seeing before.? I've only got 1Mbps upload, so it took awhile... BTW, I presume you have a paid group.? Basic (free) groups have a limit of 100MB per file. Duane -- Lots of detailed information can be found in the Owners Manual and Members Manual.
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Re: Can't upload large file
Thanks, Chris.? As I noted in my original posting, small files
upload fine.
-- LBA
On 9/27/2022 2:35 PM, Chris Jones via
groups.io wrote:
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Show quoted text
On Mon, Sep 26, 2022 at 11:17 PM, Dr. Afrin wrote:
Yours is the only suggestion I've gotten so far.
Here's another one: try uploading a small file, such as
a single A4 page (or equivalent)?
Chris?
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Re: Can't upload large file
On Mon, Sep 26, 2022 at 11:17 PM, Dr. Afrin wrote:
Yours is the only suggestion I've gotten so far.
Here's another one: try uploading a small file, such as a single A4 page (or equivalent)? Chris?
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Re: Not getting notifications of messages
My last point - in Subscriptions (yours), scroll down to Member Notifications. Make sure that you account is set to receive them. Frances -- Help available from Groups.io help and GMF wiki.
?
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Re: Not getting notifications of messages
On Tue, Sep 27, 2022 at 02:01 PM, Jim Smith wrote:
Somehow that link is now broken and I no longer have any notification that someone has emailed our group or responded to a group email.
Have you have gone online to your group? Look in Subscription left menu, and Email Delivery History. You can also see more if you go to Admin, Activity,? And here's a list from the GMF wiki about reasons that could interfere with delivery: Failing to Receive [Some] Group Messages /g/GroupManagersForum/wiki/12871Frances ? -- Help available from Groups.io help and GMF wiki.
?
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Not getting notifications of messages
I am set up and have been for a few years now, to receive emails whenever someone emails our group email. Somehow that link is now broken and I no longer have any notification that someone has emailed our group or responded to a group email. My email has not changed, all of the permissions appear to be set still. This started I believe in the last few months. Any suggestions would be greatly appreciated.
Thanks,
Jim Smith
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Re: Can't upload large file
Thanks, Bruce.? I'll try it.? Yours is the only suggestion I've
gotten so far.? Thank you.
-- LBA
On 9/26/2022 4:50 PM, Bruce Bowman via
groups.io wrote:
toggle quoted message
Show quoted text
On Sun, Sep 25, 2022 at 12:21 PM, Dr. Afrin wrote:
I've been able to upload large-ish zipfiles up to 80MB
to the Files section of the group without difficulty, but now
I'm trying to upload a 325 MB file (well under the cap of 500
MB) and am getting nowhere.
Uploads sometimes "time out." Try doing it when server load is
low...4 AM EDT or something like that.
Good luck,
Bruce
Check out the groups.io Help Center?and?groups.io
Owners Manual
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Re: Can't upload large file
On Sun, Sep 25, 2022 at 12:21 PM, Dr. Afrin wrote:
I've been able to upload large-ish zipfiles up to 80MB to the Files section of the group without difficulty, but now I'm trying to upload a 325 MB file (well under the cap of 500 MB) and am getting nowhere.
Uploads sometimes "time out." Try doing it when server load is low...4 AM EDT or something like that. Good luck, Bruce
Check out the groups.io Help Center?and?groups.io Owners Manual
|
Hello -- I own/manage a group on groups.io.? I've been able to upload large-ish zipfiles up to 80MB to the Files section of the group without difficulty, but now I'm trying to upload a 325 MB file (well under the cap of 500 MB) and am getting nowhere.? I go through the New File dialogue and click on the Add button.? Nothing happens in the web page itself, but up on the page's tab on the browser's tab bar, I start seeing a spinning circle, suggesting something is actively happening.? But the spinning never stops, and I never see any indication that the upload has completed.? The same behavior is seen in Chrome, Edge, and Firefox, all with their latest versions. I have a 1 Gbps net connection and can upload files of this size to Google Drive in a minute or two, but this upload to groups.io hasn't completed after the 30 minutes, even 60 minutes, that I've allowed it before cancelling it -- and no meter bar is provided, so I can't tell if the upload is actually making any progress at all. The uploads of other, smaller zipfiles I've done in the past have all completed within seconds to a minute or two at most.? Even with the addition of this large file, my storage consumption in the group will still be a tiny fraction of the group's storage quota.? There are some photos in the zipfile, and yes, I've checked the box in the group's Settings/Admin/Features/Files to allow photos in the Files section.? An effort to contact [email protected] yielded no response; so much for paying to get better service, I guess.? Lesson learned. Does anybody in this managers' forum have any suggestions for getting this upload to work?? I'm aware of the options for establishing a link in the group's Files section to a site for this file on other storage systems, but there are reasons why I'd prefer to put it in the group's Files section rather than on some other storage site, and I can't see what's preventing me from accomplishing that with this file. -- Larry Afrin, M.D. drafrin@...
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Bruce
Jack Hedges - KY4TPR
Duane
Frances