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Re: #owner
#owner
On Sun, Dec 27, 2020 at 12:36 AM, Lisa wrote:
somehow, it was removed when she left.? She didn't Remove It!Lisa -- Any Owner can delete a group; but to do so, you have to click the Delete Group button at the bottom of the Settings page, followed by typing "I understand" in the confirmation dialog. This sequence of events is unlikely to happen by accident. ? Go to the group's home page (htttps://groups.io/g/GROUPNAME). If the home page is still there, the group still exists. If you've lost your administrative functions, it's probably because you aren't logged in...or maybe you are logged in, but with the wrong email address.?/g/GroupManagersForum/wiki/8512? Regards, Bruce Check out the groups.io Help Center?and?groups.io Owners Manual |
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Re: Members in red bouncing although bounce probe was apparently accepted
On Sun, Dec 27, 2020 at 06:50 AM, Marina wrote:
Apparently the bounce probe went through, but the member is still in red bouncing.The probe went through, but they didn't click on the link contained in it.? Until that happens (they remove themselves from bouncing status) they will continue to be a red B. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
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Re: Understanding posting problem for subscriber
On Sun, Dec 27, 2020 at 06:49 AM, Nivard Ovington wrote:
extmail.optusnet.com.au: 521 5.7.1 <*@optusnet.com.au>: Recipient address rejected: You are not allowed to send mail. Please see if you feel this is in error. (127.0.0.4)Optusnet uses the spamhaus list for filtering emails.? Back in October spamhaus put GIO on the blocked (known spammer) list, so all groups email was marked as spam. There was recently another person using optusnet that had the same problem of their messages not getting through.? It turned out that the emails they were sending were from optusnet.com.au instead of the subscribed address of optusnet.com? They removed the .au in their sending program and all was well again.? We know that they're the same, but GIO takes them literally, so they're deemed two different addresses.? The other option would be for them to add an alias for the .au address to send from. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
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Understanding posting problem for subscriber
I have a subscriber who says they tried to post to one of my groups but the post was returned as she was not a subscriber although has been for nearly a year
They posted today and on the 21st Dec so there does not appear to be a problem at present I do not know as yet if they tried to send from an email address which is not subscribed Under her Email Delivery History Recent Bounces Oct 17 extmail.optusnet.com.au: 521 5.7.1 <*@optusnet.com.au>: Recipient address rejected: You are not allowed to send mail. Please see if you feel this is in error. (127.0.0.4) What does the above mean? (I think I understand it but would like confirmation) Under the groups activity I found no bounced or rejected posts from her name or email address just the two recent posts and then in March before that -- Nivard Ovington in Cornwall (UK) |
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Re: #owner
#owner
On Sun, Dec 27, 2020 at 12:36 AM, Lisa wrote:
Do you mean she was removed from the group? Perhaps by marking a message as spam? Please see?/helpcenter/faq/1/group-member-faq/q-i-got-a-message-that-i Frances ? -- Help available from Groups.io help and GMF wiki. ? |
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Re: #owner
#owner
On Sat, Dec 26, 2020 at 11:54 PM, Lisa wrote:
Question, if someone that I made has Owner on my Ads List, removed herself off does that mean, I lose my Group.? I am not mad at her, I was just curious.? Thanks Everyone!As long as there is one owner (you, I assume), your group is safe. I understand that Groups.io won't let the last owner leave. Frances ? -- Help available from Groups.io help and GMF wiki. ? |
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Re: #issue #invitation
#issue
#invitation
Neill,
I would like to offer the "+subscribe" method to individuals who haveI assume you mean the former Yahoo group... I tested it with a friend using the syntax: ...As Duane said, that should work. But note, the person sending to the +subscribe address must receive and respond to a confirmation request sent from Groups.io. Absent their confirmation nothing else happens: no activity log entry, no Pending Member entry. If that person doesn't promptly receive the confirmation request in their Inbox, they should check their Spam folder, Junk folder, or wherever else their email service may have diverted the message. I couldn't find a relevant entry in the Help section./helpcenter/membersmanual/1/joining-groups/joining-a-group-by-email /helpcenter/membersmanual/1/joining-groups/responding-to-a-confirm-your-subscription-message /helpcenter/membersmanual/1/additional-information/standard-group-email-addresses Shal -- Help: /helpcenter More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Moderator reinstatement after spam marking
On Sat, Dec 26, 2020 at 03:25 PM, Peter Cook wrote:
You can just send an invite to the person, and they'll be reinstated. I've had to do this a couple of times when the member lost the spam notice. Thanks Peter, I'll do that. --? Jim poston@... |
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Moderator reinstatement after spam marking
¿ªÔÆÌåÓý[Sorry if this has already been discussed.? I made an attempt to search
archives for an answer, to no avail.]
If a member is removed for marking a message as spam (or a message
was marked as such on his behalf), and does not click the reinstatement
link within 7 days, can the member or moderator reinstate or generate a
new link, or is just a new subscription?
Thanks!
--
Jim
Poston@...
<<????????????? Caught in a landslide, no escape from reality.??????????????? >>
??
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Re: Invite template message
On Sat, Dec 26, 2020 at 11:38 AM, Augusto Ciuffoletti wrote:
so I suggest you to consider the possibility of either g¨¬ving the admin the possibility to override the templates, or provide a range of localizations.No one on this group can do anything like that.? This is a user-to-user group that is NOT monitored by GIO management.? Only the beta group (and its subgroups) will catch their attention. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
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Re: Moderator not receiving messages
On Sat, Dec 26, 2020 at 11:02 AM, Alan Warshawer wrote:
Of course, I can check the web periodically to see if there is anything pending, but why the change?Nothing has changed on the GIO end of it.? Have you checked your subscription to see if you're bouncing?? If not, your email provider may be black holing the messages.? No need for web/app if you don't have your browser set for notifications or the app installed on a phone/tablet. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
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Re: Unwanted mail in group
On Sat, Dec 26, 2020 at 12:38 PM, Jan Winspear wrote:
just recently I have received for approval messages from what appears to be advertising?Have you allowed non-members to post? See?/helpcenter/ownersmanual/1/customizing-group-settings/message-policy-settings?single=true Make sure that "allow nonmembers to post" is unchecked. If you don't allow nonmembers to post (with approval by owner / moderators), the messages are automatically rejected with a note saying that you must be a member to post. You might want to check out the Help - lots of small revisions. /helpcenter Frances Help available from Groups.io help and GMF wiki. ? |
Bruce
Duane
Nivard Ovington
Frances
Shal Farley
Jim Poston
Pete Cook