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Re: member unsubscribe
On Wed, Dec 9, 2020 at 02:23 AM, Shal Farley wrote:
It /should/ have taken you to the web, but it should /not/ have required you to log in.That seems to continue to be a source of confusion. Both obvious options seemed like they would lead to more confusion: (a) display an error describing why the unsubscribe can't be done right now, or (b) log out the different address and then perform the unsubscribe. I don't recall whether one of those or some other approach was settled on.This screenshot shows what actually happens (https://drive.google.com/file/d/1wzrUeNMwY561yq95ojcoFnGQpGKKafUx/view?usp=sharing). I still think an mailto link to the +unsubscribe address may be more straightforward. Bruce ? Check out the groups.io Help Center?and?groups.io Owners Manual |
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Re: to the novices who want to move from yahoogroups to io-groups
John,
I can¡¯t export my group. I have no management button. I even went toYes, I think so. As I recall the mobile version of Yahoo Groups included only approval of pending messages, none of the other moderator/owner functions. And now, presumably not even that. Shal -- Help: /helpcenter More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Creating New Topic in a subgroup for main group members
Green,
Is it possible to create a New Topic in a Sub Group to send to theNo. To send a new topic to the primary group, create it in the primary group. New Topics and Replies created in a subgroup will be sent only to members of that subgroup. When she creates a New Topic in the Main Group the members see hereIn the primary group she can edit her Profile so have "Activities Director" as her display name. But that sort of assumes she never posts to the primary group as herself or for other purposes. Switching her Display Name at need would be possible, but tedious (and error-prone). Nor does it change the fact that her personal email address will be in the From field of messages received by email. However, many email interfaces will show the Display Name instead of or together with the actual email address, so that may not be so bad. I thought about creating an email address for Activities but then theThe shared address could be a member of the primary group, separate from each of those six people's personal addresses, which would be members of the Activities subgroup (and perforce the primary group as well). I'm not a big fan of creating "shared" email addresses - it can lead to problems when one of the people doesn't play nice, or just generally in terms of accountability. I haven't looked recently, but it may also be against the terms of service for many email services. Maybe the best answer is for each of the six to have their own second email address, for use when acting as Activity Director. Then at least you (the managers of the primary group) always know who's saying what. Shal -- Help: /helpcenter More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: member unsubscribe
Stephanie,
I then tried to test the unsubscribe link at the bottom of a groupIt /should/ have taken you to the web, but it should /not/ have required you to log in. However, I seem to recall that early on there was substantial discussion of, and confusion about, what to do when the link takes you to a browser which /is/ logged in, but to a different address. Both obvious options seemed like they would lead to more confusion: (a) display an error describing why the unsubscribe can't be done right now, or (b) log out the different address and then perform the unsubscribe. I don't recall whether one of those or some other approach was settled on. This was in the wake of the third option, which of course was unacceptable: (c) unsubscribe whatever address happened to be logged in. This had happened during testing of a simpler version of the unsubscribe link. Shal -- Help: /helpcenter More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Creating New Topic in a subgroup for main group members
On Tue, Dec 8, 2020 at 04:32 PM, Green Gate Grove wrote:
Is it possible to create a New Topic in a Sub Group to send to the main group with the members address?See the visibility options on the help page -?/helpcenter/ownersmanual/1/using-subgroups?single=true You might find a workaround. Remember that subgroup members are also members of the main group. Frances ? -- GMF wiki for help.?Search box at the top of each page. Check out the?new groups.io Help Center??Use your browser to search or download?the PDF. |
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Re: member unsubscribe
On Tue, Dec 8, 2020 at 01:29 PM, Stephanie Hilwig wrote:
I then tried to test the unsubscribe link at the bottom of a group email that was sent to my secondary email.? However, instead of it unsubscribing, it took me to the web to log in.? Why is it doing this?? Most of my members will be email only and never use the web site so won¡¯t have a login to unsubscribe.Stephanie -- The unsub link in an email is easily clicked by accident. For that reason the link takes you to groups.io to display a page and confirm your intent to unsub.? As to why you have to log in to get there, it's not unusual for group messages to be forwarded to others, complete with message footer. In such cases you don't want someone other than the original recipient to be able to click a footer link and unsubscribe someone else by proxy. For those who never log in, it will probably be better to educate such folks about the availability of the +unsubscribe email address than direct them to the footer link. Hope this helps, Bruce Check out the groups.io Help Center?and?groups.io Owners Manual |
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Re: block a email
On Tue, Dec 8, 2020 at 01:11 PM, Anita L wrote:
How do I block someones email from joining?What have you chosen for spam control in Admin, Settings?? /helpcenter/gettingstarted/1/step-4-customize-the-group-s-settings/group-settings See Spam Control on the page. Of course, you can ban or remove a member.? /helpcenter/ownersmanual/1/managing-members/removing-members /helpcenter/ownersmanual/1/managing-members/banning-and-unbanning-members We need a bit more info to give you a good answer. For example, if it is a restricted group, you can set up a pending subscription notice. Frances ? -- GMF wiki for help.?Search box at the top of each page. Check out the?new groups.io Help Center??Use your browser to search or download?the PDF. |
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Re: time zone setting not working?
On Tue, Dec 8, 2020 at 11:52 AM, Stephanie Hilwig wrote:
Under settings, sub-settings, default user settings, I set time zone to EST.? However, when I check messages on web site it shows them 3 hours behind the time sent.? Am I setting the time zone in the wrong place or is this not working?Stephanie -- Groups do not have time zones...accounts and calendar entries do. Events:? If you live in New York, you can set up a calendar entry for 7 PM EST (perhaps for a Zoom meeting) and it will show up correctly as 4 PM PST for a group member living in California. When you create the event, the time zone will default to that of your own account; you can override that at the time of event creation by selecting some other time zone from the pull-down menu at the top of the page. Accounts: You set your own time zone at?/account?page=prefs?. Or you can set a default time zone for new members?of your group via the Default Sub Settings. Please understand that changing the latter entry has no effect on the time zone of any accounts that already exist. See /helpcenter/gettingstarted/1/step-4-customize-the-group-s-settings/default-email-delivery-options-and-time-date If no such default has been set, the system default for new accounts is Pacific time. That's probably why it's showing as three hours behind. The only way to fix it is to have every current member go to?/account?page=prefs?and update their own time zone to Eastern (or whatever is appropriate for where they actually live). Your setting for Default Sub Settings should suffice for any new members. I hope that made sense. Regards, Bruce Check out the groups.io Help Center?and?groups.io Owners Manual |
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Re: time zone setting not working?
On Tue, Dec 8, 2020 at 10:52 AM, Stephanie Hilwig wrote:
Under settings, sub-settings, default user settings, I set time zone to EST.That would only set the time zone for new members that don't already have an account.? You can set your preference at /account?page=prefs for all of the groups you use. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
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Re: How to prevent join notifications during large invite
#notifications
#moderators
#invitation
On Tue, Dec 8, 2020 at 08:28 AM, Samuel Murray wrote:
I'm about to invite a bunch of people, and I don't want my moderators flooded with notifications.Correct. Unfortunately, there is no way to do this for everyone in one step. If I understand correctly, people who are invited can join without approval, so there would be no "Pending Members" notifications for such people, is that right?Also correct. Regards, Bruce Check out the groups.io Help Center?and?groups.io Owners Manual |
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Re: How to Send Message to all members from the group.io website
#messages
Thanks. Special Notice sounds like the solution. I hadn't thought of that.
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How to prevent join notifications during large invite
#notifications
#moderators
#invitation
Hello everyone
I'm about to invite a bunch of people, and I don't want my moderators flooded with notifications. Do I understand correctly that I only need to set each moderator's the "Members" notification to "None" for a few days? If I understand correctly, people who are invited can join without approval, so there would be no "Pending Members" notifications for such people, is that right? Thanks Samuel |
Bruce
Shal Farley
Frances
Anita L
Duane
Sumner Village Neighbors
Samuel Murray