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Re: Problem with an email address change
Linda,
However, she's not receiving any group mail. Does anybody know whatOne place to check is the Email Delivery History tab of her Membership page. Ideally a recent message from the group will show in the Most Recent Successful Delivery panel. In this case her email service accepted the message, but likely put it someplace like a spam or junk folder (instead of her Inbox) and she hasn't noticed that yet. If her new email address is rejecting group messages for some reason those will show under Recent Bounces. If her new email service is delaying the delivery of messages to test whether Groups.io is a spam source that will most likely show up in the middle panel, Most Recent Unsuccessful Attempt. That panel is for "try again later" responses, as opposed to Bounces which are flat-out rejections. Shal (The latter is called greylisting, and I despise email services that persistently use it against a legit service like Groups.io.) -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: #addmembers #subgroups #direct
#addmembers
#subgroups
#direct
communications,
How do I add members of a parent group to a sub group?In addition to what Duane said, another technique I've used is to put the members' addresses into the Direct Add page of the primary group, and check mark the desired subgroup(s) to add them to. You'll get a harmless error message for each of them because they are already in the primary group, but the subgroup adds will happen anyway. They won't get any You've been added or Welcome notices for the primary group, but they will for the subgroup(s) you've added them too. This is a useful technique if you have a large membership in the primary group and you use an external database or spreadsheet to manage the memberships. I find it far more convenient than trying to find and check mark them manually in the Subgroups page. All I have to do is use a select or sort in the external program to identify the specific members, then copy/paste or export their addresses. Shal To enhance communications, I recommend adding a Display Name to your profile. -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Groups.io site updates
#changelog
Hi all,
This week's change log: Feel free to reply to this topic if you'd like to comment on the changes. Or better yet, if you expect a lot of discussion start a new topic (or rejoin an existing one) about a specific change. CHANGE: Switchover to the new Help Center, with finalized Owners andThis was announced in GMF by Robert R.: /g/GroupManagersForum/message/31065 Comments about these others are also welcome: INTERNAL: Work to investigate which technologies to use for the app. Please call out any you find significant. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Problem with an email address change
On Fri, Apr 10, 2020 at 07:00 PM, Linda King wrote:
However, she's not receiving any group mail. Does anybody know what might be wrong?Did you verify her delivery choice on the Members List?? If it's correct, I'd try changing it to something else, save, then back to the original, and save again.? I've seen a couple of other glitches when someone changes their email address and this may be another one. Duane -- GMF's Unofficial Wiki: /g/GroupManagersForum/wiki Official Help: /helpcenter |
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Problem with an email address change
A member had to change her email within the group. She went through Account on the group home page. I've checked to be sure the change went through, and it did. The member's section has her listed with the new email address.
I've also checked the manual for what to do, and she says everything happened as stated in the manual.
However, she's not receiving any group mail. Does anybody know what might be wrong?
Thanks,
Linda
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Re: Trouble with members viewing directory
On Fri, Apr 10, 2020 at 06:29 PM, Glenn Glazer wrote:
it doesn't seem possible for me as an Owner to set the sharing on for each member, they have to do that themselves, correct?Yes, it's up to the member whether they want to share a profile.? BTW, they can have a different one for each group, including the photo. Duane -- GMF's Unofficial Wiki: /g/GroupManagersForum/wiki Official Help: /helpcenter |
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Re: Question on payment due and new pricing
On Fri, Apr 10, 2020 at 05:18 PM, Dave D. wrote:
Is there a decent warning when payment will be coming due each year? I'm asking because we will need some time to decrease the photo area, so as not to bust the 'free' limit.I'm not sure what you mean by 'decent', but "For premium/enterprise groups on annual billing, we now send out a courtesy reminder two weeks before billing them.", Also... I recall months back there was talk of possibly moving to a system where member numbers would factor into how you're charged. Has anything been decided on that, or has there been any other pricing type changes decided on?The new plan/pricing information went into effect on January 15.? As of now, Mark has removed the number of members from pricing consideration, but did remove the ability for Basic groups created after that date to have subgroups. /static/pricing Duane -- GMF's Unofficial Wiki: /g/GroupManagersForum/wiki Official Help: /helpcenter |
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Re: Trouble with members viewing directory
On Fri, Apr 10, 2020 at 05:17 PM, Glenn Glazer wrote:
When I try to change the Member List Visibility to Members, it rejects the change and goes back to Owners and Moderators.The Directory and Member list are two distinct things. In the Directory, members will only see those that have shared their profile, and then only when they share their own. For the Members List, as of January 31, "CHANGE: A group that is not restricted can no longer have Members Visible set to Subscribers, unless it is a subgroup and the parent group is restricted. This is prevent email address harvesting."? Duane -- GMF's Unofficial Wiki: /g/GroupManagersForum/wiki Official Help: /helpcenter |
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Question on payment due and new pricing
I looked around but couldn't find this. Is there a decent warning when payment will be coming due each year? I'm asking because we will need some time to decrease the photo area, so as not to bust the 'free' limit. Also... I recall months back there was talk of possibly moving to a system where member numbers would factor into how you're charged. Has anything been decided on that, or has there been any other pricing type changes decided on? Thanks.
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Trouble with members viewing directory
Glenn Glazer
When I, as the owner, go to the Directory tab, I see all members.
When a plain member does, they see only five (about a tenth of everyone). My settings look like this: When I try to change the Member List Visibility to Members, it rejects the change and goes back to Owners and Moderators. Suggestions greatly appreciated. Best, Glenn --
[ad and political sig removed by moderator] ? |
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Re: Can not Remove a Groups.io Message From my SPAM folder
#spam
On Fri, Apr 10, 2020 at 11:32 AM, Robert Schechter wrote:
I tried to remove groups.io message from SPAM folder and could not. I receive the message:Okay, I'll take a stab at it. Is this using webmail? If so, this looks like the dreaded "missing blob" error. Usually it's caused by a mail server disk failure or other read error from your mail provider. On the rare occasions that this happens to me, I usually just ignore the problem and after a few hours I come back and voila' -- they've fixed it. If that doesn't happen within a reasonable timeframe, contact your provider and complain. If it's happening with an offline mail client, you may have accidentally deleted the local file/folder containing the spam emails. Reconnect with your provider and do a mail refresh and that will probably fix it. Hope this helps, Bruce? Check out the new groups.io Help Center? ? ?See also the groups.io Owners Manual |
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Re: #addmembers #subgroups #direct
#addmembers
#subgroups
#direct
On Fri, Apr 10, 2020 at 11:48 AM, <communications@...> wrote:
How do I add members of a parent group to a sub group? I have searched high and low.You may not have searched high (or low) enough. ;>)? On your main group, go to Admin > Subgroups.? There you'll see a list of your members with a checkbox next to each for each subgroup.? Select those properly, then click Update at the bottom of the page.? You can do all the selections on the various pages, if more than one, then do the Update. Duane -- GMF's Unofficial Wiki: /g/GroupManagersForum/wiki Official Help: /helpcenter |
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#addmembers #subgroups #direct
#addmembers
#subgroups
#direct
How do I add members of a parent group to a sub group? I have searched high and low.
Is there an easy way for me to direct add them to a sub group? Can I check their name in the parent group and add them to the sub group? What if I want to add a few of them, is there a quick way to do this? Thank you! |
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Can not Remove a Groups.io Message From my SPAM folder
#spam
I tried to remove groups.io message from SPAM folder and could not. I receive the message:
?
To??robert.schechter@...?
?
Error: Failed to load message contentMail could not be found. Retry |
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Re: Yahoo blocking groups io email?
#email
On Fri, Apr 10, 2020 at 07:45 AM, Rik Rasmussen wrote:
Recently I have started receiving messages that members have been blocked because they or their email service marked an email from groups.io as spam.That seems to happen at random.? Y! may change something in their spam routine and more messages get misdirected to the spam folder.? If members aren't paying attention and moving those from GIO to their Inbox, the next time Y! automatically empties the spam folder, the problem occurs.? I seriously doubt that it's intentional. Duane -- GMF's Unofficial Wiki: /g/GroupManagersForum/wiki Official Help: /helpcenter |
Shal Farley
Duane
Linda King
Dave D.
Bruce
Lara Radysh
SP4149
Robert Schechter