Stuck on a problem with one user.? The? user is receiving posts from? the group list.? The user is in the list of members, all appears to be in order.? Yet, when this user attempts to post a message, he is "moderated"; approval by? myself by replying to the message works, once, but then the next message he tries is held up again.? The user is? unable to create a login because the email address is not recognized.? I've checked every letter of the email address; the? user address matches the one in the directory.? Any ideas on where the error lies?

Thanks? for your help, learning a lot from seeing the other posts.

Dan

Well, many thanks, WRB!? I kept seeing things about "left" and just plain didn't look at the top right.

Amazing how we can not see what's right in front of our eyes, and I am most grateful for your help.

Sandy


Mod's note - check out the (slightly) revamped page showing Account and Subscription.?/g/GroupManagersForum/wiki/Profile-and-Email-Address-and-Merging-Accounts%2C-Subscription

WRB,

Agreed, but these things are NOT in the “upper right corner” (as
originally suggested).

But that's how you get to them - you drop the menu under your name, in the upper right corner, and select Account.

Further, there was confusion as to WHICH settings were before me…those
for MY ACCOUNT, those for MY GROUP

If the links on the left show that you are on the Settings page then it is the Settings page for that particular group (or subgroup).

You'll quickly get to recognize which collection of Nav links you have on the left: Group, Account, or Site.

of for the GROUP CALENDAR, each having a different purpose and effect.

That one is a special case.

On any group's Calendar page there is a duplicate of your account's Time Zone setting. It is there for your convenience so that you don't have to navigate to your Account Preferences and back if you need to change your time zone. This setting does not affect other members of your group (but does affect your view of any group you visit).

My original response revealed that I wanted to verify the setting [I
thought I had picked] for MY GROUP.

A group does not have a time zone setting, only its members do. That's because group members may reside anywhere.

Michael, you said that “This sets the defaults for future members”. I
find that phrasing both specific and peculiar. It was my intent, as
Owner, to set the GROUP default for ALL GROUP members.

The Time Zone, Time Display, and Date Display are account (per user) settings, not group or subscriber settings. In the Default Sub Settings tab of the group's settings page they set a default for new Groups.io users - addresses that have never had an account at Groups.io.

Shal


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On Sat, Jan 4, 2020 at 08:30 PM, txercoupemuseum.org wrote:

My original response revealed that I wanted to verify the setting [I thought I had picked] for MY GROUP. Michael, you said that “This sets the defaults for future members”. I find that phrasing both specific and peculiar. It was my intent, as Owner, to set the GROUP default for ALL GROUP members.

I was confused by this too. I misread it but there is a time zone default for the group - in Admin, Settings, Default Subscription Settings. Just below Max Attachment Size.

This is apart from time zone in your own Account. And events in the calendar.

I would appreciate it if you double-checked the GMF wiki page. I moved the section on Subscription (lefthand menu) to the bottom below the different sections of Account (righthand).?/g/GroupManagersForum/wiki/Profile-and-Email-Address-and-Merging-Accounts%2C-Subscription
The wiki is (mostly) editable by all GMF members.

Frances

?
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Hi Michael, Shal, Frances

Agreed, but these things are NOT in the “upper right corner” (as originally suggested). See what I just said to Sandy to help her similarly access HER account and follow our discussion. Of course this may not be a “default” browser presentation for everyone.

Further, there was confusion as to WHICH settings were before me…those for MY ACCOUNT, those for MY GROUP of for the GROUP CALENDAR, each having a different purpose and effect. Yes, for ME, once in “MY ACCOUNT, the choices are as you say; but THAT wasn’t what I set out to verify. All the places to set these parameters for different purposes with different effects came as a surprise.

My original response revealed that I wanted to verify the setting [I thought I had picked] for MY GROUP. Michael, you said that “This sets the defaults for future members”. I find that phrasing both specific and peculiar. It was my intent, as Owner, to set the GROUP default for ALL GROUP members.

It’s very, very easy to get “lost in the screens”…to the point one wonders whether or not anyone ever OUTLINED such searches so that captions help keep one “on course” among numerous similar options.

This experience reminds me of something said by Donald Rumsfeld: “There are things we know that we know [and] there are things we know that we don’t know. But there are also things we don’t know that we know [and] there are things we don’t know that we don’t know.”

In the end, a site with procedures that are reasonably intuitive will be perceived as “user-friendly”. I don’t believe the above would meet that definition, best of intentions notwithstanding.

Best!

WRB

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Hi Sandy,

On Sat, Jan 4, 2020 at 07:26 PM, txercoupemuseum.org wrote:

I wish the headings were more clear. ?Only if I go to the bottom of the screen your link takes me can I see that these “Preferences” are purely (?) for MY account. ?THERE I selected the 24 Hour Clock. ?

I updated the wiki to make it clearer, I hope.?

/g/GroupManagersForum/wiki/Profile-and-Email-Address-and-Merging-Accounts%2C-Subscription

Frances
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I can't seem to find this Accounts to click on anywhere.? Starting from Home, can someone advise me on what to do and where to look?? Thanks!

Sandy

WRB,

To get to the screen your link showed, I have to click the username
for MY account. ...
If I THEN go to the menu on the LEFT, just under “Login” is
“笔谤别蹿别谤别苍肠别蝉”.

More broadly, in Groups.io the content of the navigation pane on the left is based on where you are in the site.

If you are looking at a Group's pages then the links there are specific to that group, and may differ depending on the settings of that group and your Role there (Member, Mod, or Owner).

As you've now seen there are a different set of pages associated with your Account.

If you click on the Groups.io logo in the upper left of any page you'll find another set of pages, relating to all of your group subscriptions collectively.

Shal


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Duane,

On Jan 4, 2020, at 5:57 PM, Duane <txpigeon@...> wrote:

On Sat, Jan 4, 2020 at 04:41 PM, Michael Pavan wrote:
My hope is that will happen in 2020, now that the YahooGroups Mass Migration is over.
You do realize that unless you post this on the beta group (or canny), it won't be seen by site management? We can agree, discuss, cuss, etc., but Mark makes the decisions.

Of course. I was responding to what was posted here, by I presume someone who hasn't seen this suggested / discussed before.

I have posted about this before, but the way I suggested it had some people reacting as if they would lose something if it was instituted.
That certainly wasn't my intent, but some of the name changes I suggested along with it to existing features to be more IMO accurate and intuitive, it seemed to come across as 'change is a threat'...

So along with waiting till after the YahooGroups Migration and Mark's not over yet vacation, I've been respecting the suspension of feature suggestions on beta, plus now that Canny may have made beta second class...

I will suggest it again on beta, although I believe a "Absentee Owner Succession" feature perhaps should have a greater priority.

Ahhhhh So!

On Jan 4, 2020, at 6:22 PM, txercoupemuseum.org <ercoguru@...> wrote:

Presumed your “home page” reference to be “Group Home Page”. Only thing in upper right corner (of ALL pages) is MY Account. Only options THERE are MY email address, password, social logins, group email addresses and MY subscription.
Nothing whatsoever about “setting” time.

Go to Account, in the left hand column you'll find:
Login
Preferences
Security
Identity
Other Services
Recent Bounces
Billing

Click on "Preferences" to find:

Web Site Preferences
Timezone
Used for displaying dates on the website.

Time Display
How to display times on the website.

Date Display
How to display dates on the website.

Monday Start
If the calendar should start on Monday instead of Sunday.

Editor Preference
Which editor to use for composing messages on the website.

Items Per Page
Number of items displayed per page.

Email Preferences
My Messages
I always want copies of my own emails
Receive copies of your own emails sent to groups.

- Make your choices (by the way I suggest 100 items per page)
Then click on " Update Preferences"

My “Group Home Page” contains our group picture and description, some Group Information and Group Settings and Message History statistics. Nothing whatsoever about “setting” time.

If I go to “Admin/Settings/Default Sub Setting", 4th option down is to set the “Timezone”.

This sets the defaults for future members

Thank you all for the quick and helpful replies.
The event has a time zone on the event setup, so I never looked at the calendar time zone.
Yes, there was no contempt but most certainly a "duh" on my part ...
Thanks again!

On Sat, Jan 4, 2020 at 06:34 PM, txercoupemuseum.org wrote:

I’m a Group Owner here on since November with a 2018 Mac mini running Mojave and Firefox browser. ?Read what you said…decided to check what I had done with my group.?

?

Presumed your “home page” reference to be “Group Home Page”. ?Only thing in upper right corner (of ALL pages) is MY Account. ?Only options THERE are MY email address, password, social logins, group email addresses and MY subscription. ?Nothing whatsoever about “setting” time.?

?

My “Group Home Page” contains our group picture and description, some Group Information and Group Settings and Message History statistics. ?Nothing whatsoever about “setting” time.?

?

If I go to “Admin/Settings/Default Sub Setting", 4th option down is to set the “Timezone”.

?

Why so much difference between what you described and what I saw/experienced?

?

Best!

?

WRB

In the upper right side (my account), Preferences - there is time zone. Sorry, I guess I wasn't precise enough in my language..
/account?page=prefs



Frances
?
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On Sat, Jan 4, 2020 at 10:41 PM, Michael Pavan wrote:

Most applicants new to Groups.io (that I have asked) seem to believe that since they replied to the Groups.io Account Confirmation email, that there is no need to also respond to a Pending Subscription notice

There is a perfectly simple workaround for this; the Pending Subscription message that the group I moderate uses it clearly states that if you don't reply you won't get in.

And we mean it.

Chris

I know this is about bounced email addresses but I've noticed that the
close to dozen or more auto-unsubscribes for "marking a message as
spam" have been Yahoo addresses. Members claim they didn't mark any as
spam. Yahoo's spam folder also reportedly doesn't learn when marking a
message as not spam.

I suspect they have a general problem with their email system and
bouncing is one of those problems, with the marking as spam another
one. And they want me to get Yahoo's premium email! :-)

Donald

On Sat, 04 Jan 2020 14:20:18 -0800, "T Golding" <tgolding11@...>
wrote:

Most of the services are Yahoo, so let's hope they're not greylisting .io.

Good

----------------------------------------------------
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[subject enhanced by moderator to reflect change in topic]

On Sat, Jan 4, 2020 at 04:41 PM, Michael Pavan wrote:

My hope is that will happen in 2020, now that the YahooGroups Mass Migration is over.

You do realize that unless you post this on the beta group (or canny), it won't be seen by site management?? We can agree, discuss, cuss, etc., but Mark makes the decisions.

Duane
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On Sat, Jan 4, 2020 at 04:33 PM, Otto J. Arnoscht N4UZZ wrote:

I created a recurrent event - our club meeting.
I enter the start time ... 7 pm.
I save the event.
I look at the calendar.
It says it starts at 8 pm.? ??

As Frances said, you have your own account time zone, The calendar also has it's own time zone - look at the lower right of the calendar page.? If you set it for the correct calendar zone and the correct time, it will change (correctly) for those, if any, in another zone.

Duane
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I am looking a way to oblige candidate members to fill up and answer few questions before coming new members. Do you have a trick to do?.

Groups.io currently does not have a satisfactory and intuitive way to handle 'candidate members' who apply to join a Restricted Group which requires the applicant to answer questions before they are considered for approval. Awkward workarounds have been contrived, but all suffer from having the 'cart before the horse'.

There is a "Pending Subscription" Member Notice feature, but it really only sends additional information to the applicant.
My Groups do use it to send questions that are asked to be responded to, with the Subject changed to: Additional Information Require to Join <Group Name>.
Some Groups do use it to send a link a off-Groups.io form and ask that it be filled out, e.g. a Google form, however we ought to be able to vet applicants within Groups.io (rather than promote Google or some other entity)...

Unfortunately, there is no automated feature that delays starting the 14 day application expiration clock and instead sends a "Subscription Application Made" notice to the GroupOwner; and when the applicant replies to the "Pending Subscription" Member Notice, then the 14 clock would start and the "Subscription Approval Needed" notice be sent to the GroupOwner.

Most applicants new to Groups.io (that I have asked) seem to believe that since they replied to the Groups.io Account Confirmation email, that there is no need to also respond to a Pending Subscription notice and their application expires after 14 days unless a Moderator (with Member Approval permission) or an Owner has claimed their subscription request. The result is frustration for the applicant and the Group.


It would also help if the Groups.io Account Confirmation email fully detailed:
1) a Reply to Groups.io Account Confirmation email only confirms that they are able to receive emails from Groups.io
2) It should also explain about 'being removed for marking Groups.io emails as SPAM' and the restoration process
3) that Restricted Groups also require approval from that Group's Owner or Moderator.
4) (if there is an active "Pending Subscription" Member Notice) that another email entitled <"Pending Subscription" Member Notice' Subject> will give further instructions.


A better 'Question Applicants to Restricted Groups for Approval' process has been requested before.
My hope is that will happen in 2020, now that the YahooGroups Mass Migration is over.


[Subject enhanced by moderator to start new topic]