Unable to post to my group
I have recently set up a groups.io group, and am unable to post to it via email When I try I get the? error message below. suggesting DNS issues? when I check the reverse DNS for the IP mentioned it seems to have a correct reverse entry,?
can anyone suggest how to fix this ? Regards Mat
This message was created automatically by mail delivery software.
A message that you sent could not be delivered to one or more of its
recipients. This is a permanent error. The following address(es) failed:
[email protected]
host lb01.groups.io [45.79.81.153]
SMTP error from remote mail server after RCPT TO:<[email protected]>:
500 Invalid request, no reverse DNS for 109.203.100.47
Reporting-MTA: dns; puma.theukhost.net
Action: failed
Final-Recipient: rfc822;[email protected]
Status: 5.0.0
Remote-MTA: dns; lb01.groups.io
Diagnostic-Code: smtp; 500 Invalid request, no reverse DNS for 109.203.100.47
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Paid to Move but problems
On Monday night, I paid to move 7 groups. ?All charges were approved by my bank and each group shows I paid for the premium rate.?I set-up the transfer information and received notices that 4 were ready to approve. But when I clicked on the link from the email to approve the transfer for one of the groups, it said that I had to pay to upgrade. I am not paying $220 on top of the $110 I already paid. ?I wrote to support, sending them the page showing I paid but have heard nothing. ?I know that groups.io has a backlog but my money was taken and I cannot complete the process. I really need to hear back from support and am now concerned that something similar will happen with the 3 groups that are still pending - still waiting for 3 yahoogroups invites to be accepted.
Has this happened to anyone else?
Thanks,
Margery
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Re: Migration paid for but nothing is happening
Hi Bruce, delete the transfer moderator and invited it again. When it appeared in my old yahoo group I made it a moderator again (last night) and tried the transfer today. but have the same problem still. Chris
PS sent another email with screen capture just before
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Re: Migration paid for but nothing is happening
Hi Bruce, ? Did all the correct clicking of buttons as laid out by the instructions etc. The groups transfer shows for a moment but when I come back to the page to check it¡¯s not there. It looks as if you have to start the process again (3 times) I have tried it. See below? (yes I have hit the green button) ? Chris 
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From: [email protected] [mailto:[email protected]] On Behalf Of Bruce Bowman
Sent: Monday, 21 October 2019 11:17 PM
To: [email protected]
Subject: Re: [GMF] Migration paid for but nothing is happening ? On Mon, Oct 21, 2019 at 05:34 AM, Chris Pearce wrote: I paid for the group's transfer and had made the groupsio transfer a moderator of our yahoo group. After 24 hours I have checked the groups messages etc but nothing is showing up.
Chris -- Did you ever click on the "Give Go Ahead to Transfer" button?
To check status, go back to the transfer page?/yahootransfer and select (click on) the group name from the Existing Transfers menu at bottom right. What does it say at the top of the resulting page??
And if you haven't clicked the button yet, this is where you do it.
Hope this helps,
Bruce
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David---- Changing Account Level
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David
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I too paid a monthly fee-? then decided to pay the annual fee-? go to your site on hroups.IO,? then admin- then billing then upgrade
you will be able to make the adjustment there
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hope this assist you
Stephanie
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-------Original Message-------
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Date: 23/10/2019 4:36:35 AM
Subject: [GMF] Changing Account Level
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So I logged in this morning and upgraded my account from the free version to the premium....before the price increase. However, I must have signed up for the 1 month versus the yearly.
When I look at my account, I can't seem to find a way to make it into a Yearly account. There's no way to make that adjustment...how does one make this change?
?
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Re: When to make Welcome message active
On Wed, Oct 23, 2019 at 02:23 AM, Susan B wrote:
We¡¯ll do what you suggest and change our wording to match the idea that it goes out after the transfer.
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Just bear in mind that it will then have to be rewritten to match its longer term purpose of welcoming new subscribers when they join later. I think I would also argue that it is much more important that you forewarn your members (assuming that you haven't already) that a move to Groups.io is imminent using a post to your existing Yahoo group. If the first thing people know about it is an email from some organisation called Groups.io of which they have never previously heard then there is a risk that a fair number will regard the email as suspect and mark it as spam, which in turn risks their being automatically removed. See here for the GMF wiki about this. A bit of advance notice might prevent a lot of confusion later. Chris
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Hi Duane
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Re? ?Can I modify / change the group name? (and related group email)
???????? can I also do this to my subgroups???
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the name now seems too long --?? thanks for any advice / assistance given
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Stephanie ?
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-------Original Message-------
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Date: 23/10/2019 2:23:19 PM
Subject: Re: [GMF] Group Names
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On Tue, Oct 22, 2019 at 10:17 PM, caldwj wrote:
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> Can I modify / change the group name? (and related group email)
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Sure, just change them on the Settings page and save them.? You may need to remind folks to delete any bookmarks to the original name.? You'll also likely need to edit some of the notices since they'll have the original information in them.
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Duane
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Search button at the top of Messages list
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30 days, unless they clear cookies before 30 days.
Don
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Re: Moderators Unable to Approve Members and Messages
You can set what they do, click on their name and you should see lots of boxes you can tick for what they can do
On Wednesday, October 23, 2019, 1:36 am, Duane <txpigeon@...> wrote:
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I would be very interested if there was a free way to do this
I have one member who was able to import a database.
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Yes it was a good decision to revert that.
But do we have any possibility to enter the 110 dollars fee and then free groups ?
because at the time we were told to make a decision before 9am, it was 110 dollars every year to come and our groups would not have been able to pay every year, so I could not opt for the transfer.
Now that it reverted to 110 dollars once and for all, it has turned to 220 dollars.
I have received no answer about some flexibility in time before the higher fee applies.
Deborah
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Dear Charlie
I can understand your point.
I have tried on the beta forum to argue that the deadline overnight was just unbelievably unfair.
I did not even get a response.
Also the fact that in the announcement, Mark Fletcher said any group would be for a fee after the first paying year, while at first we were supposed to pay 110 dollars just once, and could then revert to the free plan.?
On october 22nd, MF changed his policy and said groups would be free again.
I had to make a decision as you before 9am and decided NOT to migrate because I knew my group would POSSIBLY help me out with a one time payment of 110 dollars, but could not pay every year and would even be appalled at the change of policy.
And now I missed the deadline for the 110 dollars fee that I was painstakingly trying to persuade my two groups to pay.
I dont even speak about the several other French adoption and handicap children group whom I am not a moderator of, and which I was trying to get informed by translating the info into French and explaining to them that they could move and save their archives !
Everybody there is upset at such a short notice, sudden upheavals, and high fees (for us in France it IS a lot of money).
Several people have asked to get a week or two delay to get the money together and get their groups up for the move, such as you do.
We get absolutely no answer.?
I understand io groups has many defenders, those who moved when it was free or would afford the money easily.?
At this point, is there any point in trying to restore some flexibility or is this their last word ??
Deborah from Paris, France
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Re: Notice of Pricing Change
I started a new group in IO Groups, and paid the $110 annual Premium fee before the price increase, and in the group Billing Overview it shows that the group plan is indeed Premium Yearly. So I started the process of transferring a Yahoo group over, sent an invitation from it to [email protected]This was more than 12 hours ago, and have not yet seen that show up in my Yahoo group as member or received an email about making it a member. How long does that usually take, and is their a support email for IO Groups if it does not happen? Lukas
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Re: A few questions about transferring a group
I may be tilting at windmills, but it has been sometime since this thread started and I'm hoping for new possibilities.
A group of members of a Ygroup are trying to move it to groups.io. The owner of the group has abandoned it, and there is only one moderator, who cannot make additional moderators. I'm wondering if the transfer agent can be set to use the sole moderator's credentials to perform the transfer?
Randy Wright
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changing email address as owner of a group
HI-
I accidentally created a group using the wrong email address. Is there a way for me to keep the members and change which email address I get delivery to as the owner?
Thanks,
Twinkle
AWGrad and Homeschool New York
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Re: When to make Welcome message active
Who would the welcome message be sent to exactly if your members aren't in the GIO system?
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Re: Notice of Pricing Change
On Tue, Oct 22, 2019 at 10:45 PM, Epicatt2 wrote:
Is the above to say that Premium Groups which were/are in existence before OCT 22nd are grandfathered in at the current (old annual $110/yr) rate in perpetuity as long as they pay each year and do not allow their Premium subscription to lapse?
Apparently Mark isn't sure either: Duane -- Help: /static/helpGMF's Wiki: /g/GroupManagersForum/wikiSearch button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions
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Re: Notice of Pricing Change
On Mon, Oct 21, 2019 at 06:32 PM, Bruce Bowman wrote:
The annual fee for premium groups is $20/month or $220/year. (Premium groups
in existence before that date are grandfathered in at their current fee.)
== == Hello Bruce (or anyone who knows for certain) . . . can you please verify: Is the above to say that Premium Groups which were/are in existence before OCT 22nd are grandfathered in at the current (old annual $110/yr) rate in perpetuity as long as they pay each year and do not allow their Premium subscription to lapse? It's unclear ¨Cto me at least¨C whether existing Premium Groups' fees will remain the same or not after their current year ends. Or was our annual fee just grandfathered for the remainder of each of our existing dues years? Enquiring minds and whatnot . . . . Paul M. CostaRicaLiving https: //groups.io/g/CostaRicaLiving ==
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On Tue, Oct 22, 2019 at 10:17 PM, caldwj wrote:
Can I modify / change the group name? (and related group email)
Sure, just change them on the Settings page and save them.? You may need to remind folks to delete any bookmarks to the original name.? You'll also likely need to edit some of the notices since they'll have the original information in them. Duane -- Help: /static/helpGMF's Wiki: /g/GroupManagersForum/wikiSearch button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions
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On Tue, Oct 22, 2019 at 10:13 PM, Larry McDavid wrote:
how long does the login persist?
Groups.io uses a cookie to determine if you're logged in.? It gets renewed every time you visit the site, so you may never need to log in again.? If you don't visit, the cookie expires after 30 days.? Some devices automatically delete cookies, so you'd need to log in every time. Duane -- Help: /static/helpGMF's Wiki: /g/GroupManagersForum/wikiSearch button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions
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Don Grass
Chromatest J. Pantsmaker
Duane
Epicatt2