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On Mon, Jul 29, 2019 at 01:35 AM, Don Grass wrote:

Does this lock out function lock everyone out of the group even owners and moderators?

Short answer:? Yes.? Long answer:? See the new wiki entry at?/g/GroupManagersForum/wiki/Locking_A_Group

Regards,
Bruce
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Thanks good explanation - I'm thinking of starting subgroups for our guild's officers & committees - My continuing issue is member trepidation in using groups.io
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Sandy T

Have had no file issue but the purpose of our groups.io is to keep our guild documents: minutes, membership, by-laws, show data, projects, etc.? These type of documents typically come from our officers or committee chairs or they send to me to post.? Most of our members are not tech savey so they rarely sign-on as they get the daily digests, etc.??
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Sandy T

On Fri, Jul 26, 2019 at 02:23 PM, I wrote:

A highly satisfactory outcome. :)

To which Shal wrote: Until it isn't.

IMHO there is still a glitch in the system in that a Moderator changing a Member's Display Name is still being recorded as a Member Activity rather than a Moderator Activity.

As the activity is one being carried out by a Moderator then my view is that it should be logged as such.

Do others agree, and if so should it be flagged up with Mark?

Chris

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Marcio,

Do you think we should suggest it again?

I would have suggested just replying in favor Samuel's suggestion, and I may do that, but given how far off the rails that thread has gone perhaps it would be best if you start a new topic.

If you do, I suggest including a reference to Samuel's suggestion, to save people the trouble of pointing it out to you. Hopefully that will also discourage them from reiterating all the chaff about general moderation approaches and the futility of group guidelines.

Shal


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Michael,

My non-profit has a website hosted at Dreamhost ... . We’ve been using
their mailing lists for years but would now like to manage emails with
our abw.groups.io account.

I don't know if your non-profit can afford upgrading to Enterprise plan, but if so one feature of that plan is custom domain name support. That sounds like exactly what you're looking for.
/static/help#domains

There's even a link to Dreamhost help in that help section.

Shal


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David,

So it seems as though Comcast is doing some kind of rate limiting
based on the IP address of the originating server.

Correct. And as Marcio related, Groups.io is aware of the issue, but it can only be solved by Comcast.

Is there a way to tell Comcast not to rate limit emails from the
groups.io servers?

Presumably a Comcast customer can contact their support somehow. When they do they should include a copy/paste of that response you saw, along with the information that Groups.io is an email list service and that many Comcast customers subscribe to Groups.io. Groups.io is both the company name and the domain of the delivering service. The IP address 66.175.222.12 that Comcast cited is indeed Groups.io's outbound email server.

The information at the link provided in the response suggests that
"This rate limiting policy is based on historical volumes and quality
of that volume."

I'm not sure what they mean by "quality" of that volume. That may be the average spam score according to their filters, and if so it may help to have all Comcast users mark group messages as "not spam" should they ever land in the Spam folder rather than the Inbox.

Shal


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On Sun, Jul 28, 2019 at 08:42 AM, Duane wrote:

Unless someone has actually used the function, we're all sort of guessing based on posted information.

I've checked it out. It's only available to Premium groups, and does what it says it does -- makes everything unalterable and read-only.?

I could see the function having some usefulness to lock down a group (or more likely, a subgroup*) that you don't really need anymore but still want to keep the archive available for reference purposes. There may be other applications that are less obvious to me.

Bruce

*I'm not sure I would pay $110/year to maintain a static and inactive group.
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David,

I have a user who is using Comcast email, and delivery was delayed about 40 hours for some reason. A message was sent on 7/26 at 3:42 PM and he didn't receive it until 7/28 at 7:31 AM. When I look at the "Email Delivery History," that email is confirmed as being successful at 7:31 AM. There is also an unsuccessful attempt with the response:

421 4.1.0 66.175.222.12 Throttled - try again later. Please see http://postmaster.comcast.net/smtp-error-codes.php#RL000003

So it seems as though Comcast is doing some kind of rate limiting based on the IP address of the originating server. Has anyone else observed this? Is there a way to tell Comcast not to rate limit emails from the groups.io servers?

Thanks,
David Walker

Doug,

When I look at admin>members the 2nd email address she used is
pending.
So, if I then go to the pending top left, members. There is the other
email address. So, I suppose it does not matter one way or the other
as far as her being approved.

It does make a difference to her: the two addresses are connected to two separate Groups.io accounts - effectively two separate people as far as Groups.io is concerned.

So at the moment she will receive group messages and can post by email (and access the group's web pages) as a member using the 1st (approved) address, but can do none of that using the 2nd (Pending) address.

It is just all so confusing to me.

The key to it is that each email address is its own subscription, using its own account.

I agree though that the current scheme of having the Members, Moderators, Pending Approval, Bouncing, and Banned lists selected by a drop-menu seems more confusing than it should.

I'm not sure what to suggest (to Groups.io) to make it better though. It does mirror the way the Messages, Topics, Expanded, and Polls views of the Messages page is chosen by a drop-menu. But it conflicts with the way the Activity page uses Tab buttons to select among the views of its list. So the UI is not entirely consistent.

Shal


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Holly,

Glad you finally found the Role control, or found again I should say.

I also found it quite confusing that this group's name on the email
addresses is GroupMMangersForum, but appears to be "Help Improve the
Management of Groups" in the drop-down menu of the groups I belong to.
I guess that's one of Mark's recent changes, but I must say it's
pretty silly to have the names be so different, ...

Sorry about that. Yes, it is a (relatively) recent change to show the group's Title in that drop-menu instead of the group's name.

I didn't think this change would last as long as it has, so I didn't immediately jump out to duplicate the name in the Title. I've added our initials (GMF) to see if that looks any better.

The change has been controversial in beta, and there is a test version out there which reverts it and adds titles to the Your Groups page instead. We'll see what happens.
/groups?test=1

Shal
GMF Founder

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On Sat, Jul 27, 2019 at 01:28 PM, Chris Jones wrote:

An Owner or Moderator might have the need to message a subscriber warning them of a possible return to being fully moderated if some unwelcome conduct persists, and while any such message can be Bcc: All Moderators there is no permanent record of its existence

One work-around it to put this information in Notes?in the person's account. Then you'll have the documentation you want. The notes can be accessed by all moderators and owners.

~Sandy

Mick,

On the list of members with "bouncing" emails what is the difference
between a red "B" and a blue "B".

The short answer is: how long the member's email address has been bouncing (blue B).

If the address isn't re-activated ("unbounced") it will eventually transition to "Bounced" (red B). The functional distinction is that while in blue B status Groups.io will send periodic "probe" notices to the address to find out if it is working. When Groups.io gives up on the probes that fact is noted by a change to red B.

Shal


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On Sun, Jul 28, 2019 at 01:37 AM, Mick Anderson wrote:

If you change the URL of your IO Group, but only changing some letters from upper case to lower case, will that impact on the links in messages or the have the need for members to change their address book etc .....

I just did something like this with my test group (I changed two letters to upper case). Everything still seems to be working fine.

Also, if you browse to any page in your existing group and manually change the case of letters in the address bar of your browser (the name part only), the URL still works.

Finally, I also just attempted to create a new group that had the same name as my old group, except all the letters were in upper case. The system would not permit it.

All of this lends credence to the notion that group names are NOT case-sensitive. Having said that, I'm unsure that I would have attempted this with my main group without a really?compelling reason to do so.

Frankly, this loose talk about changing "URLs" and "website names" makes me a little nervous that we might not be on the same page. To be very clear (it's important to have NO ambiguity in situations like this), I'm talking about changing the string found in the Group Email Address in the General block in the group settings, as Shal indicated in his previously-posted screenshot.?

Hope this helps,
Bruce
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On Sun, Jul 28, 2019 at 05:12 PM, Frances wrote:

Any member can edit this wiki!

I have added a warning note about what can happen when a moderator is given Set Moderator Privileges as a Permission.

Chris

Holly,

I added it to the GMF wiki -?Promotion, Status or Permissions Change
Any member can edit this wiki!

Frances
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