I wrote:

I don't think you (a group admin) can find out whether someone is a member of other groups. That would be a kind of privacy bug if you could.

In another topic Bruce wrote [GMF #16408]:

The Recent Bounces list in your subscriber's member record will display activity from your group only. With the understanding that his account's bouncing status could have originated from failed delivery of messages in a different group

So, there's one way information about whether or not a member is subscribed to other groups "leaks". If you have a member with Bouncing or Bounced status, yet their Email Delivery History shows no Recent Bounces, then it is reasonable to conclude that the member holds at least one other group membership. I've even seen cases like that in my groups, so I should have remembered that (in both topics).

That's a case that I don't think can be cured, absent removing the Email Delivery History altogether. Which would fit the saying "a cure worse than the disease".

Shal

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On Fri, Apr 26, 2019 at 08:56 AM, Bob Cook wrote:

How can I get a more detailed error report giving the rejection code?

Bob -- The Recent Bounces list in your subscriber's member record will display activity from your group only. With the understanding that his account's bouncing status could have originated from failed delivery of messages in a different group, you may have to direct him to look it up himself (/account?page=bounces) to get a full picture of what's going on.?

Hope this helps,
Bruce
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On Fri, Apr 26, 2019 at 04:50 PM, Ken Schweizer wrote:

In our case the member's primary language is English, thus a language barrier is not the issue.

I'm not sure that that assertion is correct; you can have no idea what the first language of the person who wrote the ISP's spam detection software is.

That said, you and your member still have my full sympathy.

Chris

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Shal,

Their subscription settings are retained, including Posting Privileges.

Thank you for clearing that up for me.

In our case this member has been hesitant to post to the group and the auto-Unsubscribe-message coincidently went out the day after their first post. I believe the member read the auto post as saying that they were unsubscribed due to posting a message the owners thought was SPAM. In our case the member's primary language is English, thus a language barrier is not the issue. I believe the member quickly read the auto-message, read what they had "FEARED MAY" be the reaction to their post and reacted emotionally to what they "THOUGHT" was intended in the auto-message.

I'd like to suggest four small changes, including strategic CAPITALIZATION, to the message to ensure our members read it as intended. I don't think we can be too simplistic when telling a member that they have been removed from a group.

You have been automatically removed from the GROUPNAME because "YOUR" Email Service Provider reported to us that one or more messages "SENT TO YOU" from GROUPNAME has been marked as spam "BY YOU OR YOUR E-MAIL PROVIDER and NOT DUE TO ANY POST FROM YOU". We suggest that you check your spam box as soon as possible to see if "YOUR" Email Service Provider has diverted legitimate messages into it.

Ken

"Silence in the face of evil is itself evil: God will not hold us guiltless.
Not to speak is to speak.
Not to act is to act."
Dietrich Bonhoeffer

On Fri, Apr 26, 2019 at 08:56 AM, Bob Cook wrote:

One of my members is complaining about not getting emails. His provider is Cox.?
I looked and he had a blue B symbol, but the only error message I could find was a general message that it was a system error which I believe just means the message was delivered and I assume Cox rejected it.?
Note, other Cox.net users are not bouncing.?
How can I get a more detailed error report giving the rejection code?

Open the subscriber's member record (Admin>Members) and click on Email Delivery History at the top. Then click open any messages listed in the Recent Bounces section.

How can I resolve this?

With the member's record still open, you can send them another bounce probe (button at the bottom of the page). Of course, there is no guarantee that they will receive it.

See also?/g/GroupManagersForum/wiki/dealing-with-bouncing

Bouncing is an account status, not a group status; and ultimately it is the subscriber that needs to take action. Clearing bounce status won't accomplish much if the recipient's email service immediately resumes bouncing groups.io messages.

More information on bounce handling than you probably ever wanted to know can be found at?/static/help#bouncing

Regards,
Bruce?
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One of my members is complaining about not getting emails. His provider is Cox.?
I looked and he had a blue B symbol, but the only error message I could find was a general message that it was a system error which I believe just means the message was delivered and I assume Cox rejected it.?
Note, other Cox.net users are not bouncing.?
How can I get a more detailed error report giving the rejection code?
How can I resolve this?
Any help/ideas appreciated.?
Thanks,
Bob

Ken,

If a member uses the link sent to re -subscribe will owners/moderators
be notified ...

Yes.

Subject: Subscriber has rejoined [email protected]

(Of course, naming the posting address of your group, rather than GMF)

so that we can put them on moderation or will they be given the same
privileges that they had before the SPAM filter unsubscribed them?

Their subscription settings are retained, including Posting Privileges.

Shal


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Barry,

I've seen referenced here in the GMF a "beta group" but I'm not clear
whether group owners have access to that (or should/shouldn't have
access) or where it is?

It has unrestricted membership and public archives, much like GMF.

The real question behind the above is how we make platform suggestions
if those are wanted/valued?

Beta is the official "suggestion box" for proposing & discussing improvements to Groups.io as a service. They are wanted and valued.


Shal


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Brian,

Am I missing something in the screenshots? I do not see where the
posterid number is obtained.

It isn't evident, but clicking the "All Posts By This Member" link fills in that search parameter.

In rechecking, I find that a trimmed version of one of my own profile
URLs is:
... Is that my posterid on that group?

No. Your posterid is the same in all groups.

The number on that URL is unique to your subscription in that group.

Shal



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To answer davew,
I know much more about her than most group owners do about applicants prior to they are included in this group.?
We vet members thoroughly because of the sensitivity of personal info that is discussed.
Yes, I could call her by phone rather than correspond by email

My question had nothing to do with invasion of privacy, it was simply wanting to know if there was any way to define whether she was a member of any other group without even know what group.

You really shouldn't jump to conclusions without asking for enough info to make a judgement.

Shal, thank you for answering.? You can lock or delete this topic if you wish before it gets out of hand.
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Bob

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On Thu, Apr 25, 2019 at 11:27 PM, Leeni wrote:

I ask them to list a few other groups that they are in along with some other questions.

And that's the way to go about it.? That gives the individual the option to offer or withhold, and that should be their choice.? ?Just as it should be a group owner's choice to accept/decline membership applications.
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This is a small thing but, as a new groups.io manager, just something I haven't yet come across. ?I've seen referenced here in the GMF a "beta group" but I'm not clear whether group owners have access to that (or should/shouldn't have access) or where it is? Did see a "public beta" group but with fewer than 70 members so I'm guessing that's not it.

The real question behind the above is how we make platform suggestions if those are wanted/valued? ?Maybe just here on the GMF and Shal or Bruce decide whether to send on to Mark?

My small thing which prompted this has to do with navigating a group membership list. More specifically, when looking at "Members" for a group, at lower right are the page numbers and obvious how one can click on whatever page or click through them to see the entirety of a list. ?But, to the left and right of a small range (maybe 5-8) page number options are single arrows which, if clicked, move one page left or right. ?I'd love to suggest the inclusion of double arrows at left and right of those single arrows to speed navigation. ?Clicking on one of those would bring you to the first or last page of a membership list versus just one page left or right. ?Screenshot attached.?

In rechecking, I find that a trimmed version of one of my own profile URLs is:??
where that 109145 ends up being repeated at the end of the whole thing.? Is that my posterid on that group?

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? ? ?Those who cannot remember the past are condemned to repeat it.

? ? ? ? ? ? ? ?~ George Santayana

On Thu, Apr 25, 2019 at 07:38 PM, Shal Farley wrote:

I don't think you (a group admin) can find out whether someone is a member of other groups. That would be a kind of privacy bug if you could.

?

That's putting it mildly.? ?If I were to find out that a random group admin on groups.io had the capability to nose around, at random, to see if I, or anyone else, were subscribed to another group that would be a deal breaker for me.

It is absolutely no one's business but my own what groups I might be a member of, particularly if I elect to keep my member profile non-public (which I don't, but it really is the principle of the thing).? That goes way beyond what any group admin should be able to do.
?
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Brian?-?Windows 10 Pro, 64-Bit, Version 1809, Build 17763??

? ? ?Those who cannot remember the past are condemned to repeat it.

? ? ? ? ? ? ? ?~ George Santayana

Am I missing something in the screenshots?? ?I do not see where the posterid number is obtained.? Even looking at my own profile on the groups I moderate (and where I know I have "grand poobah" permissions) I am somehow not seeing posterid (and I checked the URL when in the profile, too).


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? ? ?Those who cannot remember the past are condemned to repeat it.

? ? ? ? ? ? ? ?~ George Santayana

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What I do in my groups............ Is the Pending Member?Application that they need to?fill out before they become a member, I ask them to list a few other groups that they are in along with some other questions. ? That worked out pretty good. They won't get accepted if they don't send that application back. ? Leeni? ? ? ? ?