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Re: Emails not going out?
Barry,
If I send to all groups, I should get 8 emails back. Lately, I haveThe spam filter is the usual #1 suspect in such cases, but since you've checked that... Have a look on your Subscription page for one of the groups where you did /not/ receive a message back. On the Email Delivery History tab there may be some information about the missing message, if it was in fact rejected by your email service. Or, if the missing message was the most recent message sent to you by the group it may confirm that your email service accepted the message - in which case ... If your email service is "powered by Gmail" it is possible that Gmail's algorithms are hiding the extra messages from you. Gmail notices when you have more than one copy of a message and tends to show you only one of them. They judge copies to be "the same" message not by content, but by the Message-ID field in the header. In the case of a single post to multiple groups, all the outbound messages would contain the Message-ID of the message you sent*. But this behavior should be consistent, not hit-or-miss, so I'd have to judge this as an unlikely answer. Shal * Your account's Preferences page includes the "I always want copies of my own emails" checkbox. If checked then Groups.io replaces the Message-ID on messages sent back to you, from you (your account address), to avoid this hiding issue. -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Groups.io site updates
#changelog
Hi all,
This week's change log (covering Mark's vacation too): Feel free to reply to this topic if you'd like to comment on the changes. Or better yet, if you expect a lot of discussion start a new topic (or rejoin an existing one) about a specific change. CHANGE: If you click the Clear button after filtering archives, itPreviously not only did it leave you in /search, it didn't update the search results to be unfiltered. Or at least that's what happened for me, Mark said he couldn't reproduce it. CHANGE: Previously we would treat web posts as new topics, regardlessThough I'm generally in favor of being consistent, I'm actually opposed to this change. The button says "New Topic", it ought to mean it (Mark isn't talking about the Reply link under a message here). Comments about these are welcome: CHANGE: From the activity log, clicking on an added/modified file used Please call out any you find significant. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Downloading a file using a mac
¿ªÔÆÌåÓýIf they hit option enter on the link in question the file in theory should begin to dl and end up in their dl folder. On 4 Jan 2019, at 11:29, Beth Weld wrote:
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Re: Downloading a file using a mac
On Fri, Jan 4, 2019 at 02:30 PM, Beth Weld wrote:
I just received a question from someone using a mac - how do they download a file.There is no definitive answer to this question.? If you click on the file name in groups.io, it will be sent as a binary data stream. What happens then depends on your OS, browser settings, what add-ons you might have installed, and even the data type of the file being downloaded. For example, I have a Chrome add-on that causes PDF files to display in the browser window instead of downloading it. To actually download I have to hover? my mouse cursor at top-right until the download watermark shows up, and click on it. At that point it will actually pop up a dialog box so I can tell the file where to go. Similarly, photos will generally fail to directly download, but instead redisplay in the browser. I have to right-click on them and do a "save as" in the resulting dialog box to actually download them. Some information on downloading with the Safari browser can be found here:? Hoping something in there helps, Bruce -- The system Help is your friend.??/static/help |
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Re: Downloading a file using a mac
¿ªÔÆÌåÓýHiA Mac is just the same. I just tried (to confirm) and it goes to downloads folder. Then you can share, save, move - whatever from there.? Click on the title or if the document is in a folder, click to open the folder and click on the title of the document to download. Easy peasy! It is possible that your member may be able to share without downloading, if her computer is set up to share with her Google drive. Right click on the title. See screenshot below. Frances -- /g/GroupManagersForum/wiki /static/help More help: use the search button at the top of the Messages list. |
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Bug Report on Database Transfers
Sharing a Bug Report on Database Transfers submitted today to Groups.io Support.
I'd welcome any thoughts or comments on what I've reported and potential solutions. Many thanks, as always, Milt Baker, owner/chief moderator, Nordhavn Owners Group on Groups.io [Request received] Groups.io bug report?
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Your request (8043) has been received and is being reviewed by our support staff. To add additional comments, reply to this email. ?
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Re: Facebook Integration Issue again
#integration
On Fri, Jan 4, 2019 at 11:08 AM, Laurie Ceccarelli wrote:
Is there something I'm missing??Try logging out of Facebook. Now try to access the page.?You should be able to open the Facebook page, even when logged out. If not, then you still don't have the page settings set up right. See also?/g/GroupManagersForum/wiki/Facebook-Integration? Good luck, Bruce? -- The system Help is your friend.??/static/help |
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Facebook Integration Issue again
#integration
So I've specifically set up a public "page" to integrate with our iGroups.? I've given it a couple of weeks, and when I go to try and add the page under the integration tab, I get a message that our Facebook page URL is not a valid Facebook name.? Is there something I'm missing?? ? ? ? |
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Re: an error occurred ..
On Thu, Jan 3, 2019 at 04:14 PM, <bgrly@...> wrote:
Whose error is this?I can't be sure without seeing the entire reply, but it appears that an attempt was made to send a message using the IP address that isn't allowed to send mail.? From what I could find, that IP is owned by Total Server Solutions L.L.C.? It could have been a glitch or someone 'playing'. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: Member Missing Emails
On Fri, Jan 4, 2019 at 02:31 AM, Chris Jones wrote:
just one particular groupApologies, that was mentioned in passing.? Based on the information so far, I'd suspect the member that isn't very active.? One more session with videotron may totally solve this, if they're willing to help.? It seems like they would have a record of the address that marked the spam.? I doubt they would give that out, but maybe they could verify that it WASN'T the member with a problem (reverse confirmation.)? This is assuming that you haven't sent 50 special notices in a month. ;>) Unfortunately, as Shal mentioned, some services tell folks to mark messages as spam to unsubscribe instead of doing it properly. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Shal Farley
Sarah k Alawami
Bruce Bowman
Frances
Milt Baker
Jacqueline Z Cardoso
Laurie Ceccarelli
Duane
Hello Groups.io Support Team,
I believe I've found a Groups.io bug, and this is to report what I've found. And to ask for help in getting it fixed.
Background.?
I'm the owner and chief moderator of Nordhavn Owners Group or NOG. Our Groups.io address is:?/g/nog?
Our group transferred from Yahoo Groups on 2-23-2018. Our group has 750 members and averages a dozen or more posts a day. The group exists for owners of Nordhavn yachts, and has been in business since 2003. I've been owner/chief moderator since 2009.
My name is Milt Baker. To avoid confusion, I'll refer to myself in the bug report below as Milt.
Bug Report.?
NOG on Groups.io has a database called Owners List. Records 1 thru 260 in this database were transferred over from NOG's Yahoo Groups Database (AKA Owners List) to Groups.io 2/23/2018 when our group was moved. All of those records appeared on Groups.io with Milt's name and picture at the top. I'm almost certain Milt's name and picture there now had to do with the changeover from Yahoo Groups to Groups.io since Milt was the owner of NOG at Yahoo Groups and is the owner of NOG at Groups.io. My hypothesis is that a bug somewhere in the Groups.io transfer code caused Milt (as owner of the Groups.io NOG group) to be shown as the owner of every line/record. The Owners Group on NOG's at Yahoo Groups did not show Milt on any record except the one for himself.
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2. All records in the NOG database on Groups.io numbered 261 or higher (all created 4/4/2018 or later) appear to function correctly, no doubt because they were created directly by the member on Groups.io, rather than being transferred over from Yahoo.
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3. The database permissions on NOG on Groups.io is set to the most permissive setting possible ("Subscribers can view and edit tables").
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4. The "line owner" in the NOG Owners List database is the only one allowed make changes on that line. Since Groups.io sees Milt as the line owner, Milt is the only person who can make changes. Ergo, the person in the line/record cannot edit the line/record.
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5. On a hunch, I checked a different Groups.io group that transferred over from Yahoo shortly before NOG did. That group is NordhavnBigBoats group (/g/
Very interesting that it's taken almost a year to uncover this issue! That¡¯s a good indication that the NOG Owners List database is barely being used by our members, so the issue I'm raising here is more an academic one than a serious problem for our group. Nonetheless, I'd like to sort it out, and I would appreciate help from Groups.io in doing so. I also believe this apparent bug ought to be fixed so it does not affect other groups transferring from Yahoo Groups to Groups.io.
Finally, let me say our group's experience on Groups.io has been first-rate, a giant step up from Yahoo Groups. Our moderators and members are very happy to have such a wonderful, reliable, smooth-operating home for our group. Thank you, thank you, thank you, Mark and the rest of the Groups.io team!
Milt Baker
Chief moderator and owner
Nordhavn Owners Group