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Hello all,

I've created a new group and emailed my first post from the email I subscribed with.?

I never received that email and if I read my email delivery history on the groups.io web portal I see a bouncing error "550 5.7.1 local domain specified from non-local IP".

Do you have an idea of how to sort this out?

Many thanks in advance,
Panos??

Received from Jonathan Sivier at 11/6/2018 12:03 AM UTC:

I have 2 members on one of my groups who have addresses at "icloud.com" They are the only 2 addresses at this domain on any of my lists. Both of them began bouncing on November 1 with the error message:

550 5.7.1 [CS01] Message rejected due to local policy. Please visit

This seems to indicate there is some issue with groups.io that iCloud doesn't like. Is there anything I can do?

The page at the above link is aimed at bulk senders of the shady variety. iCloud is confusing Gio with senders of unsolicited bulk mail... aka spam. It's not Gio's problem; it's iCloud's problem.

Two potential solutions...

1) Your subscribers should complain to iCloud - via phone if possible, but also via email. They should complain to postmaster@... and abuse@... and tell them that Gio is a subscription mailing list service like YahooGroups, email by subscription only, no spam.

2) Groups.io should tell them the same. Based on some experience manning an abuse desk part time, they'll probably pay more attention to Gio than to your two subscribers.

Jim H

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On Nov 5, 2018, at 7:03 PM, Jonathan Sivier <jsivier@...> wrote:

550 5.7.1 [CS01] Message rejected due to local policy. Please visit

I have two subscribers who received this message, both sending from the DC.gov domain. I don’t know if “local” refers to their server or the Groups.io server.

Often their messages are rejected and sometimes they don’t receive messages. I’ve told them I think it is on their end because no one else is having that problem and they are the only ones coming from that domain.

Sharon
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Sharon Villines
[email protected]
"Neighbors Talking to Neighbors”
Takoma Park DC and MD

I have 2 members on one of my groups who have addresses at "icloud.com" They are the only 2 addresses at this domain on any of my lists. Both of them began bouncing on November 1 with the error message:

550 5.7.1 [CS01] Message rejected due to local policy. Please visit

This seems to indicate there is some issue with groups.io that iCloud doesn't like. Is there anything I can do?

Jonathan

It's his provider saying they think they got too many messages from Groups.io.? He should contact his provider and tell them that this is a group site that will send emails, sometimes many in a short time.? I doubt it will do any good, but they may allow more traffic eventually.

Duane
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I checked the history of a brand new member and this is what appeared for the test message I posted to him:
MessageNew Statler Siblings Test message for new member DavidAttempted2:54pmResponse550 5.1.0 <66.175.222.12> This IP has sent too many messages this hour. IB504 <http://x.co/rlbounce>I don't understand the too many messages this hour part--is that related to his provider or something on Groups.io's end?ThanksJanice?B

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Received from Stephanie Guerlain at 11/4/2018 01:27 PM UTC:

Does anyone else have their groups.io group set to "Reply to Sender" and it works as intended?

Yes. It works perfectly here. I use an email client on my home computer... not Gmail.

Jim H

I had read here that the group transfer would likely happen more quickly if I upgraded to a paid group for at least a month. So I did that.

My question is, do I need to delete and restart the transfer request for it to be noticed that it's now a "premium" group?

Thanks.

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Dear Group.io;

I have question about the outside accessibility of the databases inside each group.

Is it possible to query the existing tables via XML or any other method using a script?

All the best and keep up the great work!

Alex

On Mon, Nov 5, 2018 at 08:53 AM, Barb M wrote:

(It is a paid group - not sure whether the test site is available to free groups, too....)

Yes, the -test option is available to all groups.? As you and Shal mentioned, there's no way to reverse the procedure, so use it VERY carefully.
[Edit, I should clarify that it's the Delete function that can't be reversed.? The others can be undone, but could be a hassle.]

Duane
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Hello, I?m sorry I do not understand what wrong is with my emailadress? I get bouncing, what can I do? Sorry my english is not so good, I?m from Germany

Sincerly Sue

If you have a paid group, you can edit their email address for them.

If they use a screen reader, they should have minimal difficulty since Mark tries to keep the site compatible.? They can change the email address in their account settings instead of starting over.

Duane

[Subject changed and extraneous image trimmed by moderator]

On Sun, Nov 4, 2018 at 06:04 PM, Shal Farley wrote:

There is also a "batch mode" in testing. If you append "-test" to the address
when you're looking at the message list in Topics view then you will see
checkboxes to the left of each topic. Like this, but use your own group name,
not GroupManagersForum (you must be a moderator or owner of the group to see
it): /g/GroupManagersForum/topics-test

You can then use the red Delete button at the top of the page to delete all
the topics you've selected. This allows you to delete a page full of topics at
once.

Our group decided to get rid of many of our oldest posts (from 15-20 years ago) as they were no longer relevant and just slowed down Searches, e.g. We used the Beta "batch mode" method Shal described above and it worked like a charm! Setting my account to see 100 entries at a time, I went through over 100,000 messages quite quickly. WAY better than the one at a time method.

If you are *sure* you want to delete them, this method was great for us. (It is a paid group - not sure whether the test site is available to free groups, too....)

Barb

If you have a paid group, you can edit their email address for them.

If they use a screen reader, they should have minimal difficulty since Mark tries to keep the site compatible.? They can change the email address in their account settings instead of starting over.

Duane
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Help: /static/help
GMF's Wiki: /g/GroupManagersForum/wiki
Search button at the top of Messages list
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I am now an owner and the drop down is working. So that is a start. Now just waiting for the transfer @ groups io to be sorted. So fingers crossed it will work.
Thanks for your help Shai.

Regards Keith

Thanks Duane,?
This user says that she is getting topic/message emails (no way to tell how many), but when she tries to set a password by going to the login page and clicking on forget password she never gets that email. She was transferred from yahoo with the rest of the group.

She needs to be able to log in to vote in polls and access files, and I’m not sure what to suggest next. I will tell her to complain loudly, but that feels like a very small voice in the wilderness.
Thanks
Beth

Duane, Shal,

Thank you! Glad to know that they'll get moved to Special Notices when they get over here.

I think I'll email them as you suggest -- not sure how many addresses it'll be but will see.

Thanks,
Suchi