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Re: Problem with the way Groups.io sends group messages

 

On Thu, Jun 21, 2018 at 02:31 pm, Michael Pavan wrote:
you overlooked the second part of what I said:
I didn't overlook it, I ignored it.? If you're going to allow anyone to contact anyone else, I don't see what's accomplished by trying to hide the email addresses.? It would seem to me that at some point everyone will know everyone else's address anyway.

There has been discussion in the past on the beta group about having an "ignore" function.? If that were implemented, depending on if/how it's done, it's possible that folks would still have a way to block those attempting to contact them.? It would seem easier to me to just add that person's email address to a spam filter and toss them in the bit bucket.

Duane
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Automatic Unsubscribes?

 

In the past few days our group has been getting messages like the following from groups.io:

"This is to notify you that <users email> has been unsubscribed from your group [email protected] because a message to them was marked as spam. Note that this may have been done by their email service provider, not by the individual member personally."

It has happened with yahoo, ameritech, and gmail addresses. Any ideas what's going on?


Re: Problem with the way Groups.io sends group messages

 

On Jun 21, 2018, at 3:16 PM, Duane <txpigeon@...> wrote:

On Thu, Jun 21, 2018 at 12:10 pm, Michael Pavan wrote:
I believe every member should be in the Directory, and that every member should be able to send a direct message to anyone through the Directory.

If you're going to do that, you might as well make the member list available to all subscribers. It amounts to the same thing as far as I can see.
No, the Member list reveals the email address - you overlooked the second part of what I said:

I believe every member should be in the Directory, and that every member should be able to send a direct message to anyone through the Directory. The sender's email address will be revealed, but the receiver's will not. Receivers should then be able to block future messages from any sender of a Directory-sent message as an option in that message and the Blocked sender should receive a Blocked notification so that they know their message was received but no future messages will be accepted.


Re: Problem with the way Groups.io sends group messages

Jim Higgins
 

Received from Chris V at 6/21/2018 08:54 AM UTC:

Shal

'having one's email address in the From field when you send an email is entirely normal.'

I am used to Yahoo Groups and emails from this system don't have say they come from one's email address, true the email address is in the header but not displayed by Thunderbird.
How does Google Groups work?

Chris

I was Owner of several groups on Yahoo!Groups for over 16 years before moving here. On YG, the email address of the sender appeared in the From: field of messages YG forwarded to someone who chose to receive individual messages. This was regardless of the Owner setting the group to hide email addresses... the latter seemingly only applying to emails read via the YG web interface.

I think any right or desire to hide one's email address is balanced by the right or desire of others to see who they're conversing with. These are, after all, mostly conversational groups. And I think this concept tips way over in favor of the readers who want to see an email address if/when the sender needs to be filtered for some reason.

Jim H


Re: Directory #directory

 

On Jun 21, 2018, at 12:24 PM, Bruce Bowman <bruce.bowman@...> wrote:

There is already a Directory on/off setting. I think what you're asking for is a three-way decision: Completely Off, Forced On, and User Opt In. And in your [proposed] Forced On version, everyone would have an entry in the Directory, whether they establish a profile or not. This notion kinda violates the "spirit" of the Directory as an index of user profiles, but I can see no obvious reason why this third option shouldn't be made available.

Assuming we're still on the same page, keep in mind that both the Display Name and the User Name are optional fields, along with everything else in the profile. If was possible to force people into the Directory and nothing is populated, it will display their email address. Since this is not much different from the existing Members List, you might want to consider making that available to subscribers instead. See Admin->Settings->Privacy->Members Visible.
I believe every member should be in the Directory, and that every member should be able to send a direct message to anyone through the Directory. The sender's email address will be revealed, but the receiver's will not. Receivers should then be able to block future messages from any sender of a Directory-sent message as an option in that message and the Blocked sender should receive a Blocked notification so that they know their message was received but no future messages will be accepted.

There could be a field (displaying their email address) in the joining process with the instruction that it will be their Group Members' only Directory listing unless the prospective member changes it to their "First and Last Name", "Display Name", or "User Name" (group Owner's choice); and if not changed that will be their email address. The word ¡°Directory¡± would be a clickable link that would explain what the Directory is and how it works, with a picture what the Directory looks like.


Re: Problem with the way Groups.io sends group messages

 

On Thu, Jun 21, 2018 at 12:10 pm, Michael Pavan wrote:
I believe every member should be in the Directory, and that every member should be able to send a direct message to anyone through the Directory.

?If you're going to do that, you might as well make the member list available to all subscribers.? It amounts to the same thing as far as I can see.
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Re: Inviting Members

 

Shal wrote:

Yes, that¡¯s what we do - it¡¯s just more cumbersome than a more
thoughtful, better featured Invite process should be.
From my point of view Invite works exactly as it should. I don't want people that I invite to end up in the Pending list - I've already vetted them and I want them to be members.

So you want something else. You want to invite someone to request membership. As opposed to inviting them to be a member directly.

One possibility would be to have it be an option on the Invite page - Invite to request membership as opposed to Invite to join. My concern is that if we break the traditional semantics of Invite in this way it may lead to a lot of confusion.

I wish I could think of a better name for the function you want. Offer. Solicit. Request. Ask. "We ask that you request membership" - that's not too bad. Encourage. Propose. Suggest. Urge. Lure.
I might call it: Qualified Invitation

Actually, it kind of goes with the Promote function, maybe that's it.

Instead of promotion by display on a web site, you're looking to send messages promoting your group. Replying to the promotion would make the addressee a Pending member, and send them the Pending SUbscription notice.
This would work. Good idea to fill the current gap.


Re: Problem with the way Groups.io sends group messages

 

I have no problem with email addresses displayed on messages posted to the group. I want to know who is talking, I do not want to receive group messages from anonymous members. My experience is that anonymous posters are more likely to be nasty. If someone doesn't want their email address known, then they should just read and not send messages.

Possible group option: No Anonymous posts allowed.

Possible individual option: Reject Anonymous posts - anonymous posters should be reminded that their posts will not reach members who have selected the "Reject Anonymous posts" option.

I understand some people might not care, so perhaps Anonymous groups could be another option (such as Restricted and Unrestricted are).


I believe every member should be in the Directory, and that every member should be able to send a direct message to anyone through the Directory. The sender's email address will be revealed, but the receiver's will not. Receivers should then be able to block future messages from any sender of a Directory-sent message as an option in that message and the Blocked sender should receive a Blocked notification so that they know their message was received but no future messages will be accepted.


Re: Question about chat history

 

Thank you, Bruce

That is a help.? When Yahoo took away its chat function our group started one at HipChat, which is now called Stride.? It will be convenient to have the chat in our own turf again, but we are deciding whether to give up the private chat rooms and the setting to automatically retain only the last X messages in the conversation.

Carol B.


On Thu, Jun 21, 2018 at 08:25 am, Bruce Bowman wrote:
I've added a short entry on this topic to the GMF wiki:?

?/g/GroupManagersForum/wiki/Chat-Overview

There's not much there, though. Feel free to fold, spindle or mutilate.

Bruce
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Re: Problem with the way Groups.io sends group messages

 

On 6/21/2018 9:49 AM, Bruce Bowman wrote:
On Thu, Jun 21, 2018 at 03:56 am, Chris V wrote:

I am used to Yahoo Groups and emails from this system don't have say
they come from one's email address, true the email address is in the
header but not displayed by Thunderbird.

Chris -- Another poster (ref:
/g/GroupManagersForum/message/9456?) has already stated
that Google Groups behaves as Yahoo does:? The original sender's email
address is in the From field (and perhaps elsewhere).
That was me, and checking further, when I run View Source on a message
from another member of a Google Groups list I'm in, his email address
appears in nine places, one of which is the From field.

--
Bill


Re: Is there a full email history?

 

I agree that the way the email delivery history is displayed is rather unsatisfactory.

For what it's worth, I can reliably see actual bounces going back 60 days or more. But without a corresponding number of successful deliveries it's hard to put that into any kind of context. I also don't fully understand what an "unsuccessful attempt" means. My guess is that such messages may be queued up for redelivery, but that's just speculation on my part.

Bruce
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Question about fhe 'Sender" or "From" disucssion #messages

Dan Hartford
 

HI,

I scanned through thread?

Problem with the way Groups.io sends group messages?

/g/GroupManagersForum/topic/22405820#9379


And even though I don't understand much of what was said, I do have a question.? Under what circumstances (if any) do all the member's email addresses show up outbound email's to members rather than just the individual sender along with the group name?

Thanks -- Dan


Re: Problem with the way Groups.io sends group messages

 

Chris,

I have had a read of the topic I hope this is the one you meant.

?There are also much earlier discussions. I cited one of them in that topic.
?
I doubt many Yahoo group members know that their email address is sent out to everyone on a list as it is hidden in the header and many of my users would not even know what a header is let alone be able to display it all. Hence their shock when they see From email addresses displayed.

?This would only be true for relatively new users, or those with short memories. Yahoo Groups made this change ?in . Prior to that Y!Groups passed the From field unmodified, as Groups.io does for non-DMARC senders.

You will note that the member's email address is still carried in the From field - but now in the Display portion of it rather than as the email address proper. This has a variety of detrimental effects, depending on each member's email interface and its settings (how it displays the From field).

I assume all subscribers to Groups.io has a unique record number or ID. I seem to have id 1038722 and Richard is 124864. This number is true for my profile and Richard's on two groups.

?There appear to be at least two internal numbers - the posterid, which may be only for users who've posted, and a more general id that sometimes surfaces in URLs as ?
?dmsubid?, which I think is a sequence number for users across the board.

If this is correct then would an option as below be possible and solve some of these issues.

  • An option in the Group settings to allow users to hide/obfuscate their email address on sent emails
  • An option in a subscribers profile to hide/obfuscate their email address on sent emails, if the above is set on
  • If the above are true to send emails from an email address like [email protected] and for the system to match that with the user as required.
Using one of the internal ids may be a useful default? in the event the user hasn't set a User Name in their account. Mark might object that those numbers are intended to be internal only, and he might feel free to re-index the user databases at any time. But maybe not.
The email then does not need the real email address and should retain the users profile name.

?This would eliminate the possibility of members making a direct reply to each other, except through the site. At least in groups set Reply To group.

Unless Groups.io implements generalized forwarding for those alias addresses - which Mark was leery of doing for fear that the forwarding service could become an exploit vulnerability. That is, general forwarding might allow a spammer to send you a message that claimed to come from Groups.io - getting through and/or polluting your spam filter.
?
?Shal?


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Re: Directory #directory

 

On Thu, Jun 21, 2018 at 08:24 am, Linda Prain wrote:
I would love to see an enhancement so that the moderator/owner can decide what the default should be.? Either Directory On or Off.? I would like every member to appear in the directory with the minimum of their profile/user name always displayed.? At the user level, they can decide whether their photo and email address is accessible to other members, but their profile name would always be there by default.? I'm experience some of the anomalies that others are reporting in that different group members are seeing different results and because it's not consistent or explainable, I'm forced to disable the entire feature.?
Much of the confusion surrounding the Directory is the fact that all entries are visible to Moderators and Owners.?To that end, I recommend that you establish a second email address for yourself and subscribe that address to the group without special privileges. That way you can get a better idea of what things look like for your Subscribers.

There is already a Directory on/off setting. I think what you're asking for is a three-way decision:? Completely Off, Forced On, and User Opt In. And in your [proposed] Forced On version, everyone would have an entry in the Directory, whether they establish a profile or not. This notion kinda violates the "spirit" of the Directory as an index of user profiles, but I can see no obvious reason why this third option shouldn't be made available.

Assuming we're still on the same page,?keep in mind that both the Display Name and the User Name are optional fields, along with everything else in the profile. If was possible to force people into the Directory and nothing is populated, it will display their email address. Since this is not much different from the existing Members List, you might want to consider making that available to subscribers instead. See Admin->Settings->Privacy->Members Visible.

I hope something in there helps.

Regards,
Bruce



?
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Re: Is there a full email history?

Dan Hartford
 

Let me clarify my concern.?

A member contacted me the other day and indicated that they hadn't gotten some emails that other members had.? This member is set to Individual emails and has not changed that setting since joining the group.? So, having just had some members (Hotmail in those cases, but not this one) not get emails due to their service provider, I wanted to see which emails this member had actually been sent.? I had recalled seeing the "Email History" tab so went there hoping to see a list of emails sent to this user and thus to see if Groups.Iohad actually sent the emails in question.? If so then the problem must be down stream.? If not, then the problem could be the member muting a topic or muting a hashtag or some other problem within Groups.IO.? But as other messages had been sent since the one's in question and the display only shows the latest I was unable to verify that Groups.IO actually did? (or did not) send the messages in question.??

This seemed odd to me, as the title of the tab I was looking at is "Email History" which strongly suggests, well, a history of emails sent to and bounced for that member - not just the last one.? I think it would be quite useful for this history to show more than just the last one.? Maybe the last 30 messages, or the last 30 days on a rolling basis similar to the black box recorder in airplanes that keeps a rolling record of the last 15 minutes (not sure of the number) worth of info.

Thanks -- Dan


Re: group name missing in email #messages

 

On Thu, Jun 21, 2018 at 08:27 am, GroupAdmin wrote:

With the last group they show as: member name[] subject

I can¡¯t find any setting to control this. Any help would be great.

It's in Admin->Settings->Message Formatting->Subject Tag.

Regards,
Bruce?
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Re: [Groups.io status] Monitoring : Site Outage

 

On Thu, Jun 21, 2018 at 12:38 am, Shal Farley wrote:
That was certainly unexpected. And a bit alarming if you didn't know where to look.
Yep, I got a burp in several rss feeds last night that seemed to correspond with when the servers came back up. Thankfully I have all those on moderation and was able to delete the dupes before they went out to the group(s).

Bruce?
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group name missing in email #messages

GroupAdmin
 

I have created 5 groups for my organization.

When a message is sent to 4 of the groups they show up in a members mail inbox as: membername[group name] subject

With the last group they show as: member name[] subject

I can¡¯t find any setting to control this. Any help would be great.

?

Thanks,
Darrel


Re: screen shot won't post via group site?

 

Just so we're clear,? you created a reply on the web, clicked on the Add Pictures icon, selected the screenshot file, then clicked on Add, like I just did as shown in the image below....



If this image comes through, then it doesn't look like there is a problem on the groups.io site.

[the online editor does not support pasting an image]

Toby


Re: Question about chat history

 

I've added a short entry on this topic to the GMF wiki:?

?/g/GroupManagersForum/wiki/Chat-Overview

There's not much there, though. Feel free to fold, spindle or mutilate.

Bruce
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