Under Admin, click on Members. On the page that opens, select Bouncing from the drop down box (where it says Members initially.)

Duane

Where do I find what members are bouncing? I cant seem to find this. Thanks

Anita

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Rod

I am back at iogroups as of tomorrow. I am hoping this will go well. I cant seem to find how to delete attachments? There use to be a list some where and you can click the box and say delete?
Also if my memory gets close to the limit I did check the box to delete attachments is that right and will you do that?

Thanks for any help. I just cant find attachments and how to delete them.

Anita?

On Sun, Jan 14, 2018 at 10:41 am, Bob Bellizzi wrote:

dropped Zendesk

If I read his message correctly, he moved the help pages off of Z, not the support/emails, . I know I got one about a month ago.

Duane

I think this started after he dropped Zendesk

I've tested it, and yes, it's all fixed.

But one thing which has emerged from testing this is that changing the date/time of an event, so it occurs again (the following day/whenever), will not cause a second #cal-notice message to be sent at the revised time, although additional #cal-reminder messages are generated. Will feed this back to support...

I believe this has been fixed, based on this line in the #changelog for the week:
BUGFIX: Changed the subject lines of event notifications to use a dash instead of comma, which was breaking hashtag processing.

I haven't had a new Event reminder yet, but will have in a few days.

Duane

Hi all,

This change log for this week:


Feel free to reply to this topic if you'd like to comment on the
changes. Or better yet, if you expect a lot of discussion start a new
topic (or rejoin an existing one) about a specific change.

* Groups now have a default timezone, for new members.

This was added to the "Default Sub Settings" tab of the group's Settings page. It allows groups to set a timezone that applies to members who subsequently join, but it does nothing for those who've already joined and were given a system default timezone (e.g. US Pacific).

Note that this only affects users who did not already have an account when they joined the group. A user who has already logged in at least once or who has previously joined this or another group is presumed to have set a timezone of their choice.


Comments about these others are also welcome:

SYSADMIN: Added a second load balancer for redundancy.
CHANGE: Changed subdomain SPF records in an attempt to track down
Outlook spoofing warning message.
SECURITY: Fixed a case where an attacker could confirm an email
address that didn't belong to them.
BUGFIX: When replying to a digest in an enterprise group, we sent
back the wrong error message.
NEW: The API now returns various counts on the group object.
CHANGE: Switch default poll response view to the answer table.
BUGFIX: When viewing tables on mobile devices, the specified column
widths were being ignored.
BUGFIX: Changed the subject lines of event notifications to use a
dash instead of comma, which was breaking hashtag processing.
CHANGE: Made invite address parsing smarter to catch some common
formatting mistakes.

Please call out any you find significant.

Shal

John Mc,

... so even if yu move a message, the next reply to an old message
would go back to the same place.

Redirecting the message while pending wouldn't pose that risk, but moving it once posted would.

That reminds me of the (still existing, I think) problem J reported with deleting a message. If the message was part of a topic that is locked or moderated then replies to the deleted message are not treated as replies to the topic - they are treated as new topics. In other words, they don't have the lock or moderation enforced.

Possibly the same solution applies: when moving (or deleting) a message the system should retain enough information to know that the message had been there, and to properly handle any subsequent replies. "Enough" means, I think, at minimum the Subject text and Message-ID fields from the message header. Those are the two facts used by Groups.io to match up replies with existing topics. In the case of a moved message the system would have to retain the additional fact of where the misplaced message moved to.

Also, you may have not-a-member problems with both the moved post and the replies if the move isn't from a subgroup to its parent group.

Perhaps forwarding to the 'other' list is the best solution, as
replies would start ending up in the correct bin.

On the whole that might be the best solution for messages that have already posted. Post (or have the sender re-post) the message into the correct group, then optionally delete or edit the misplaced post, or follow it up with a note about it having been reposted.

Shal

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Tim,

I have inadvertently set the access to content on 3 of the 4 to
Public, whereas I only want members of the sub and main group to be
able to access it.

Subgroups have more Visibility choices than primary groups. You want to set the subgroups' to:
"Listed in parent group, archives viewable by parent group members"
(that means also visible to the subgroup members)

As Duane mentioned, when you take away Public visibility you cannot put it back. A warning dialog will remind you of this when you change them.

I've spent 30 minutes trying to find somewhere to change this setting,
but failed.

o Log in to your primary group.
o In the left column click Subgroups.
o For each listed subgroup, do the following
o Click on the subgroup name (brings you to the subgroup)
o In the left column click on Admin, then Settings
o Scroll down to the Privacy section
o Adjust the Visibility, as above

NOTE: that refers only to the subgroup's Messages pages. There are separate controls for each of its web features - scroll down to the Features section at the bottom of the Settings page. Those do not seem to have the option of visible to primary group members but not the public.

Shal

You'll need to go to each subgroup, then the Settings menu under Admin. The Privacy section should allow you to change them. Just a reminder that once you make it Private, it can't be changed back to Public.

Duane

I've recently set up a group (a choir) with subgroups (voice parts) but I have inadvertently set the access to content on 3 of the 4 to Public, whereas I only want members of the sub and main group to be able to access it.

I've spent 30 minutes trying to find somewhere to change this setting, but failed.? I even thought of deleting the subgroups and starting again, but I can't do that either!

Please help.? Thanks.

Tim

Good deal, I’m glad you she was resolved. I was about to email you privately and see if I need to assist you in anyway I’m glad that you and the owner were able to get it fixed.

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Nancy,

How do I se it up so on transfer from Yahoo to io everyone’s default
is “full digest”?

The normal process copies the member's delivery setting as it was on the Yahoo Group. I don't know of any automatic way to override that, but you could contact [email protected] to see if they can do that for you.

If someone joins your Groups.io group directly (you add or invite them, or they subscribe by web or email) then their initial subscription will be set by the "Default Sub Settings" tab on your group's Settings page. But that does not apply to members transferred in.

Shal