Not if they have two accounts. So, what I still need to know how to merge two accounts, when one account is an email that is no longer in use (almost always their original email they used with Yahoo Groups, for our list.). I don’t know what the Merge process looks like, and I need to be able to give my list members some more specific instructions. I can’t find that at all in the Help section. They can’t create a password using that old, original email address, as they cannot get to that auto email sent by to click on the link to be taken to their Account page. Could they try doing that with the new Account? ?Then, after creating a password, try to change their email to the OLD email address in order to get those two accounts merged? ?Then change BACK, again, to the newer (and functioning) email? ?Do you see the problem? ?