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Re: Member Reports Inability To Add Photo Album


 

Shal,

I didn't notice the name of the album I was opening, sorry.? I was just trying to check what happens in an album in a group for which I am not a moderator or owner.? Now I know why there was no Add Photos button there.? :)? Since I attached my picture to an email, it is now included in that album.? I thought of adding it to a new album but since there was a reason for no Add Photo button, it wouldn't illustrate an actual problem.

The albums in my groups must not be set up as email only since I do see the Add Photos buttons when I open them.? Nevertheless, members are not seeing the button.? The one member mentioned that specifically and a few others are saying they don't know how to add pictures.? Our groups use a system of monthly albums rather than albums for individual albums, so most won't try to create new albums to get around the problem.

I already know it's possible to add photos to a self-created album, but how do we let our members add to already existing albums if there is no Add Photos button?? And how can we confirm that the albums are not for email attachments only?? I see nothing in the photos section of Admin settings.? I will ask my group member to take a screen shot showing the lack of the button.

Carol B.


On Fri, Jun 15, 2018 at 04:51 pm, Shal Farley wrote:
Carol,

I attached a picture of what I see inside the photo album for this
group.? No Add Photos button is available.
Well there's your problem: you're in the Emailed Photos album. That's a
special album that is only for photos that arrived by email.

Should I have created a new album for my picture instead?
In this case, yes.

Shal



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