Hello!
I have a member whose emails to the list are bouncing ¨C she has clicked the 'unbounce' link at the bottom and received an (online) acknowledgement that this has worked.
But she still can't send messages.
I have looked at her entry in the members' list but there is no "B" for bouncing or any indication that anything is wrong.
What should I do? Will it help to unsbuscribe her and re-invite her?
The email she received from groups.io is below.
Separately, I'm generally really happy with Groups.io ¨C I've asked members of my old Yahoo! list to join the new list rather than transfer them automatically.
The old list started in 2002 and had nearly 1000 members. In less than one month, we have nearly 300 members on the new list, and it is being more active than before.
I have one more query which I'll post separately.
Thank you, all, for your support.
Erica
________________________________
[redacted]
Crafter-In-Chief
The Craftimation Factory
www.thecraftimationfactory.org
[redacted]
https://www.facebook.com/CraftimationFactory/
[redacted]
============ Forwarded message ============
From : Groups.io <[email protected]>
To : [redacted]
Date : Mon, 04 Jun 2018 20:45:11 +0000
Subject : Your Groups.io Account Is Bouncing
============ Forwarded message ============
Hello,
Recently, emails sent to you have bounced back to us. This can be for many reasons, including:
- We have an incorrect email address for you.
- Your account was or is full.
- Other temporary delivery issues.
We have suspended email delivery to you. This means you will no longer receive messages from the groups you are subscribed to, including:
[email protected]
You must take action to restore your account, or we will unsubscribe you from all of the groups you are a member of.
To unbounce your account, go to the following link:
/unbounce?email=[redacted]&cookie=2412293834290700872
Thank you,
The Groups.io Team
[personal identifiers redacted by moderator]
Me - Erica Smith