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Re: error when beginning transfer


Pam
 

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Thanks! But I have no files and no photos. Strictly messages. Sounds like I should contact support.

Pam :)


On May 5, 2018, at 10:59 AM, "Bruce Bowman" <bruce.bowman@...> wrote:

On Sat, May 5, 2018 at 03:52 am, Pam wrote:
These two say they are waiting on action from me. Having already tried to go ahead a dozen times or more, maybe this is an issue for support?
It very well could be.

Free groups are limited to 1 GB of server storage (see?/static/pricing?).? Large Yahoo groups may have more than that in stored files and photos.?If so, the transfer agent will stop your transfer and send you an email asking you what you want to do.

The first thing I would do is go to Yahoo and check your file and photo allocations. If it looks like you could be over the limit, look for this email in your inbox and/or follow up with support.

Hope this helps,
Bruce

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