Re: Reply to sender or group or . . .
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Bruce,
Under Settings/ Message Policies there is an option to set "Reply To" to Group, Sender, Moderators, or Group and Sender." Where is this applied? It controls the content of a Reply-To: field placed in the header of each outbound (individual) email message. This field is used by most email interfaces to control the behavior of the default Reply function. ? In general, I would want replies to only go out to the group and not the sender of the reply, or does that mean sender of the original message? It means sender of the original message. ? Since they are part of the group, why would they not receive it anyway? Depends on their email delivery choice. If they are on Digest they might not get it for some hours; if they are on Special Notice or No Email they wouldn't at all (not counting reading it in the group's Messages). I do see that this setting governs to button behavior in the web interface, with the button text for reply changing to whatever option is set. Why not just have buttons for each of these actions? That was done for a while, but many moderators complained that it was too easy for the member to click the "wrong" one by inattention, so the present scheme was devised to make the group's setting more prominent by "hiding" the other choice. Finally, our messages in general have a "Reply to sender" link in the the email, but we had one go out today with the footer below that was missing the link. Do these links get changed for plain text vs html email? Yes, the content of the footer is different for plain text messages than formatted (HTML) ones. Avoiding this inconsistency is one reason a group might check the
Force HTML Emails box in the Message Formatting section of the group's Settings page. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Shal Farley