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Information about spam FeedBack Loop (FBL) mechanisms


 

Hi all,

There's an interesting thread on beta@ where Mark has been discussing a mechanism whereby certain email providers will report (Feed Back) to a list service such as Groups.io when a user marks a list's message as Spam. Apparently the email provider expects their user to be automatically unsubscribed from the list as a result.
/g/beta/message/10753

Does anyone here who uses one of the cited email services (AOL, Yahoo, and MSN) know about this mechanism? And in particular can you cite documentation about it in the service's help pages, user forums, or elsewhere?

I have a feeling that this topic is likely to become something we should cover in the Advice to Group Members section of GMF's wiki. Mark has turned on the Feature for AOL addresses, says he will likely do so for the others too.

So I suspect there will be ousted (and outraged) members banging on our groups' doors to find out what happened. I'd like to have some information here which fellow mods can point to that will help answer their members' questions and maybe even provide useful service-specific guidance on how to avoid being ousted again.

Shal

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