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Re: How long does it take to transfer


 

Robert,

Well I completed steps 0 through 4 on 3/8 and still waiting.

It does depend on how much content the group has that needs to be collected, but eleven days seems extreme.
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I have checked the ¡°In Process¡± pulldown and it shows my group¡¯s name. Is it possible my request has fallen through the cracks?

Are the checkboxes grey (disabled)? That would indicate that the form thinks you've given the go ahead, and the data collection should be "in process".

Look for any notices you may have received after the one in Step 3 (Inbox, Spam, Trash, wherever one might have been delivered). The transfer stalled on a couple of my groups for having a larger total photo storage than would fit in my (Basic) plan. The transfer agent emailed me with a "what should we do" question.
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Is there anyone I could be checking with?

I think you can reply to [email protected], or contact [email protected] and name both the Y!group and the Groups.io group.

Shal


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