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Re: Contacting the Owner/Moderators OFF group - I'm Not Finding This ...


 

Ken,

? There is no "Home" button on my digests - ever ... why?

? What -is- there is a link to the groups.io home page for the group
that the digest is for ... for example, if the group the digest is for is
???????????????????????? [email protected]
there is a link for just that "[email protected]".? It doesn't say
"click here to contact the owner/moderators" (you have to know
that).? In fact - it only calls out using those links at the bottom
in order to unsubscribe - which is not what the user wants to do.

? ===> I know, it's a nit (you can get to what you want easily enough).? But the
? ? ? ? ? ? user has to first figure out they need to click on that link, then when
? ? ? ? ? ? they are there they have to scroll to the bottom of the page that the
? ? ? ? ? ? link is for ... because they already "know" that the only direct link to
? ? ? ? ? ? the owner/moderators is on the bottom of the home page.

? ? ? ? ? ? ? I'm not saying it isn't available - I'm saying you have to know how to
? ? ? ? ? ? get to it.? Which, in my example of an upset member, is a 'hassle' to
? ? ? ? ? ? them ... and will tend to further make them upset.
? ? ? ? ? ? ? On the flip side - it probably allows them time to cool off and/or
? ? ? ? ? ? rethink/think thru what it is that they want to complain about.? *G*
?? - Jim

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