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Re: Messages marked at SPAM #issue


 

On 21 Feb 2018 at 15:02, Duane wrote:

On Wed, Feb 21, 2018 at 02:12 pm, Group Moderator wrote:


You're saying a message can get sent to Spam on its own, and then can get
automatically deleted on its own (!), triggering the member to be
unsubscribed? Is there nothing that can be done about this?
Yes, it really happens.? It gets reported and/or asked about often.? Nothing
can be done about it until the email services stop doing it.? Some services
don't have a way to add things to a white-list.? The only way around it, for
now anyway, is for the folks on those services to change to another one that
doesn't have the problem. ;>)
Don't they have the option of simply switching off the spam filter completely?
Unless the service can absolutely guarantee no false positives (which I don't
think is possible) I don't see any value in it. If you have to chack the spam
folder for messages that shouldn't be there, what is the point? If you don't
check it, you will (not might) miss genuine messages.

Jim Fisher

--
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