开云体育

Hi Folks,

I'm a group moderator, and I was asked by a new member to change her display name, by removing her last name.? Went to the record, highlighted her last name and hit delete... nothing.? Put the cursor at the end and hit backspace... nothing.? Bucked it up to the account owner, and he couldn't do anything with it either.? Oddly enough, I *did* receive two groups.io "group notification" emails that said the member's name *had* been changed... but as of just now, before submitting this, the display name in her account shows no change.

I shot her an email outlining the steps needed to make the change herself, but it leaves me with a question: why was I (and the group owner) unable to make this change?

In checking the Group Owner's manual, it clearly says in section 11.2, third bullet down, "Owners and moderators can edit the Display Name field in individual members’ records (but be aware that members can change their own display names as mentioned above)."?

Either that's not completely correct, something has been changed and the manual hasn't caught up yet, or we're both doing something wrong.? I never bothered to click the "Confirm" button at the bottom of the page, since I couldn't do anything to make the last name letters go away; there was no visible edit TO confirm.? Is this where I went wrong in failing to bring about the requested change?

Thanks for any clarification you can provide!

Karl