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Re: Member trying to edit a message

 

This member is older, only has one email address and one account, and still wasn't seeing the option to edit or delete. So I suggested the old tried and true "try logging out and logging back in".....and lo and behold...that worked! Now she can see both edit and delete in the hamburger menu. She swears it's the same thing she tried before, but who knows?

Regardless, thanks to Bruce and Malcom for the help. I'm guessing the whole "issue" was user error in some form, but it's fixed now regardless!?? (If you thought this was fun, imagine me trying to help her operate her DVR!)

Thank you again,
Kim

On Tue, Feb 25, 2025 at 12:51?PM Bruce Bowman via <bowman46118=[email protected]> wrote:
On Tue, Feb 25, 2025 at 12:48 PM, The Review Crew wrote:
The link you provided says group owners CAN'T disable the ability for members to DELETE their own messages. However, this member doesn't see that option in the hamburger menu from her message.
Another thought occurs to me. Could she be logged in under a different email address than the one that posted the message?
?
If so, she should log out and log back in with the correct email address. At that point I suspect the edit function might become available, too.
?
Regards,
Bruce
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