Re: Owner Status Changed #access #groupowner #owner
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On Mon, Feb 17, 2025 at 04:06 PM, Jane Gilman wrote:
It¡¯s something to do with my account.? Jane -- From what you've said previously, you don't have a single account. You have three, one for each email address.?
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To troubleshoot this, you will have to log in three times -- once for each.
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From the system help:
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To log in to your Groups.io account without setting a password:
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-- No "Log In" link shown at top right? You need to log out first.
-- Doesn't accept your email address? You never registered that one (or perhaps you typo'ed it).
-- Email address accepted but no email arrives with a login link? Check your Spam/Junk folder.
-- You click the login link in the email but you don't get logged in? Tell us what error message(s) you get.
-- You manage to log in but there's no Owner badge (or Admin menu item)? This email address does not own the group. Log out and try again with the next email address.
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If you do all this for all three email addresses and it still doesn't work:
-- Did you recently merge two accounts? Group ownership can be lost in this way (I thought Mark fixed this, but perhaps not).
-- Do these groups have any co-owners? Maybe someone demoted you (perhaps even your husband).?
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At each step, you have to tell us what does/does not happen. "It doesn't work" tells us nothing.
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Please help us help you.?
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Good luck,
Bruce
Check out the groups.io Help Center?and?groups.io Owners Manual |
Bruce Bowman