Jane,
Since I don't see the BLUE Owner or Mod (moderator) icons next to the Home button in your screen shot I'm going to say you are not logged in as either...??
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Follow this link and tell me if you see your groups listed and if they show BLUE Ower/Mod icons after their name?
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See how I'm listed as the Owner of the below groups...? You should see this for your groups...
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In the far right of the screen, you should see your Logging name...? Click on it and it will show you what email address you are using for your current login...
Some of us have one as Owner/Moderator and as Regular Joe so we can see exactly what regular users see...
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If you sent an email to the owner of your group, is that the same email address shown for your current login?
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73 Dallas N4DDM
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Dallas N4DDM