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Re: I need to change the members account email address, but she no longer has access to the email account


 

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Well, this is correct, if she has a moderator of another group, the premium subscriber will not be allowed to change the email address. Which is why I had to have Mark help me change one of my friends email addresses.

On Aug 23, 2024, at 10:57?AM, Christos Psarras <christos@...> wrote:


Another possibility, although it might be a long shot, might be if she also belongs to another group that is premium. One group changing her email address will do that for all of her subscriptions.

One thing to keep in mind is that this trick can work only if she hasn't already logged in groups.io with her new address; if she already has then she would have to delete the new address from groups.io first before the premium group mod does the change.

Cheers,
Christos


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