Re: Moderating
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Stan,
Also, I think one primary advantage of a group is that it relieves theThat's precisely how GMF and Group_Help came to be recommended on the beta group's home page. Mark Fletcher, the founder and creator of Groups.io, runs the beta group himself and eventually got overwhelmed with routine usage questions. Much earlier, a few days before Mark created the beta group, another gentleman created Group_Help and I created GMF, both with the mission of being user-to-user help and advice groups. So when Mark felt the traffic in the beta group was unmanageable he put the breaks on and announced that general questions should be directed to either of our two groups. And he added links to both to the beta home page. So that's how we obtained quasi-official status. Mark has said in beta that if there are other user-to-user help groups that want that role he'd be happy to add them to the list. Historically this has a precedent in Yahoo Groups as well. For many years four user-to-user help groups, EmailList-Managers, ListHelp, GroupManagersForum, and Yahoo_group_of_groups were listed in Yahoo's help pages as alternate places for help. From what I have seen, there are only a few individuals who are reallyNeither I nor any of the other owners of GMF, nor to my knowledge any member of GMF, is affiliated with Groups.io in any way beyond being avid users of the service. That said, some of us have been active in beta@ since the beginning and are fairly well known by Mark. So, the question is, can I contact the support teamIdeally no. Mark intends for the support address to be for bugs and other service issues, not general questions. However you can post in Group_Help instead of GMF. Or others, if there are any I don't know about. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Shal Farley