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New to this manager group but not Groups.io: inviting members

 

I moderate two Group.io instances.

I invited two members today and have before. I don't think they understand there are two Groups.io instances they need to join. When I sent the invites to them, I noticed that only one invite was sent. I checked the member list, and neither of them is there. What might cause this??

Note that I'm asking here before moving on to Groups.io support email. Redirect me if this isn't the right location.?

Thanks a lot.

Regina
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