¿ªÔÆÌåÓý

Rate Limit on Groups..io emails


 

Hi,

We have a repeated problem with emails from our group members not being delivered due to exceeding the 'rate limit ' of groups.io connections to our server (and apparently the servers of Gmail and Outlook etc)..

It is (was, our host has now increased it) very low 1.2 email per hour. When I queried this, the response was:

"Indeed 1.2 connections per hour is a low value but it's because their network is considered to be suspicious due to their IPs being blacklisted. I've increased the limit which should allow the emails to come through."

And,

"T!he issue started with groups.io IP getting blacklisted, the server then detected several connections from this IP and flagged it as suspicious and because of that suspicion the amount of connections allowed for this IP was ratelimited to prevent spam getting into our servers."

Has anyone experienced this on their servers . .? And found a solution?? Really frustrating. Do groups.io know their IP's are blacklisted?

Thanks,
Lynda

?

?


Join [email protected] to automatically receive all group messages.