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Restoring Lost User Data


 

On 04-29-2023 18:12, Duane wrote:
On Sat, Apr 29, 2023 at 07:57 PM, JSA wrote:
Is there a way to determine the member who did this
Just look in the </helpcenter/ownersmanual/1/reviewing-the-group-s-activity-log>activity log. It will have a line for each deletion, findable using the "Deleted Row" action, of the form "User <email address>deleted row id xx of table TableName via web."

Unless you've exported the database recently, it's gone. You should read up on database options in the </helpcenter/membersmanual/1/working-with-databases>Members Manual, including the properties you can add when creating one.
Seems to me that Mark is missing a possible revenue stream here.

Lost and/or movement of user data is a frequent topic here. While not providing restoration or restructure of user data is not normally provided, I wonder if a paid service would be viable. I am sure the site performs regular backups (including user data). (No competent site manager would not do that.)

Restoration of specific user data would require extra effort which would be compensated for via the service fee. This service have to be a post problem restoration as any a priori procedure would best be served by the free user backup functions. Group managers not backing up group data (or not even being aware of the process), would not be likely to opt in for a pre-planned paid service leading to after-the-loss only viability.

The market for moving messages, restructuring groups/sub-groups is undoubtedly smaller and more price sensitive but possibly viable if the programming effort is not too great.

So I guess it all comes down to how much is restoration of lost data worth?

Art

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