On Tue, Feb 8, 2022 at 10:49 AM, Don Grass wrote:
Last week I sent a request about a problem a member was having I could not solve but did not receive a confirmation my email was received, so two days ago I sent another request to this problem with more information but still no confirmation.
That seems to happen from time to time.? I don't know why an auto-reply isn't sent sometimes unless it ignores email from someone that doesn't have a paid group.? Unless it's a serious problem, support only replies to paid group owners.? You can often get help with problems using this group or the Group_Help group.? I've noticed that support sometimes ignores problems that can be resolved here.
Mark doesn't appear to be on vacation, based on his replies on the beta group.
Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.