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[Update] Active member disappeared from records and was placed as a Pending Member

 

First, thank you all for trying to help. I truly do appreciate you all. You make life much easier for the rest of us!!

After continuing to search for details on this, I found in the main Activity History where she had changed her email address within the group. Still nothing on her being removed from the group.

However, another oddity, the new email address she created four days ago receives no mail from the group. All of her settings are correct and nothing is being delivered to her spam folder. So, something strange has definitely happened. I guess it's just "gremlins in the system."

I've deleted the extra email address, and I'm considering this issue dealt with. Thank you for your time!


-----Original Message-----
From: Linda King via groups.io <StarsTeacher@...>
To: [email protected] <[email protected]>
Sent: Sun, Jan 10, 2021 10:07 am
Subject: [GMF] Active member disappeared from records and was placed as a Pending Member

??? I received an email from a member stating that their mail wouldn't go through to the group. I checked through my mail from that group and saw a Subscription Approval Needed notification for that person. I thought that odd since that person has been active in our group since December 26th. I went to the GIO site and found the same thing. There is no record in my email, nor on the site, that she left the group or was removed from the group...only the Subscription Approval Needed notification in my email, her name listed in the Members Pending Approval section, and her attempts to send mail to the group in the Activity History section. It's as if she didn't exist until today.

??? After further investigation, I found out that she was attempting to change her email address. I couldn't get any more information, such as how she attempted to do it, etc. But, what I don't understand is how she got removed with no record whatsoever of her actions. She's still using the same email address, so there should be some sort of a record. At the very least, there should have been an email notification. But, there's nothing.

??? This has never happened to me before. What can I do to make sure it never happens again?


Thanks For Your Time,
Linda
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