Thanks, for the advice Bruce.?
Not in my trash folder either. Her e-mail provider is sbcglobal. IIRC, other group messages from her have gone into my Junk folder but this one seems to have just disappeared. Nothing in my E-Mail Delivery History either so probably just an over-zealous
spam filter.
Thanks again for pointing me in the right direction.?
toggle quoted message
Show quoted text
On Nov 27, 2020, at 3:34 PM, Bruce Bowman <bruce.bowman@...> wrote:
?On Fri, Nov 27, 2020 at 01:56 PM, Ginger Iorizzo wrote:
In one of my groups, a reply was sent to an existing topic thread.? I never got the reply in my e-mail.? I only realized it was missing when I saw someone else's reply to her message.? I checked the website and the activity log and the missing message shows
up on the website and also in the activity log.? I also checked my spam folder to be sure it didn't go there.?
Is it in your Trash folder? Maybe you deleted it by accident.?
Then I checked my individual settings to be sure that nothing had changed there.? I am set to receive all e-mails from the group.
Open your own member record and check your Email Delivery History (button at the top of the page). Tell us what it says.
Any idea what might have happened?? I got all of the other messages in that particular thread in my e-mail.
Do you have any filters set up for incoming messages? Something in her post may have triggered a filter.
And sometimes emails just disappear. Aggressive spam filters may delete a message entirely without placing it in your Junk mail folder at all. Mail can get lost due to a server hardware crash. If header information doesn't get updated properly, two different
messages could arrive with the same msg-id, leading to the second being discarded as a dupe. And on and on.?
Depending on your mail provider, this can actually occur pretty frequently.?The only way to be absolutely sure to receive every group message is to read them online.
Hope this helps,
Bruce
Check out the
groups.io Help Center?and?groups.io Owners Manual
