Chuck,
Likewise here.?
Our group has MANY files and photos of helps for the community.? However, those asking for help via email seldom or never visited the GroupsIO web page to even look for the documents, specifications or tutorials.? Thus, it's a message dialog going for 5 to 22 replies before a person understands what they need to do.
In a funny and odd twist, the non-members to the Group, aka Joe Public people, tend to stop in and view things or read things without too much trouble.? Just getting the members to this level would relieve so much time waste.
To have a listing of members who visit and those who email would be really handy.? And if possible, have the list generated to show the ID in column-A, total web visit column-B and total email in column-C.? This way, upon review, there could be mixed folks who now how to do BOTH methods.? Typically, those are the people who know how to navigate really well on the web.
BMaverick